IRS Tax Return Rejection Code IND-031-04

The rejection is the result of an incorrect pin. The IRS shows the reject code IND-031-04 when you do not use the same pin as in the earlier year. The tips to fix the rejection code are as follows:

• If you don’t have a copy of last year’s return, you can get your AGI from a free IRS statement. Online statements are available instantly and by mail within 5-10 days. Look for the adjusted gross income line on the report.
• Do not “calculate” your AGI from your W-2 or 1099.
• If you made an amendment in the previous year, do not use AGI on this amended return. You always get it on the first return, even if that AGI is technically incorrect (for example, if you forgot your W-2).
• If you printed and filed a return but it was not processed by December 10, 2022, enter “0” for your 2021 AGI.
• If you filed last year but someone claimed you as a dependent, enter your AGI from last year’s return (not theirs).
• If you filed jointly last year but filed separately this year, enter the previous year’s AGI. The same applies to recently widowed or divorced taxpayers who filed jointly in the previous year.
• If filing jointly this year but married separately last year, enter both spouses’ personal AGI numbers from last year. This also applies to newlyweds.
• If you are over 16 for the first time, enter “0” for AGI.
• If you don’t have a copy of last year’s return, you can get your AGI from a free IRS statement. Online statements are available instantly and by mail within 5-10 days. Look for the adjusted gross income line on the report.

Solution to Fix IRS Reject Code IND-031-04

Modify the information in Step 2, Section 3. You can now authenticate your identity. If there is a copy of last year’s return, utilize the accurate details.

NOTE: Due to late processing, in some cases, the IRS may not fully process your previous year. Entering $0 (zero) as the prior year’s adjusted gross income can correct your mistake. If delay is not the reason for rejection,

1. Enter the exact AGI from the return originally filed last year. If you did not make a declaration last year, enter zero in the AGI field.
2. If the previous year’s return was not processed before the beginning of December of the previous year, enter zero in the AGI field.
3. If you don’t know what your previous year’s AGI was, enter the PIN you used to file last year’s return in the space provided.
4. If you don’t know the previous year’s AGI or the previous year’s signature PIN, or you’re sure you know what the AGI or PIN is, but your return is rejected anyway, you’ll need to file a paper return. We cannot help you determine the previous year’s AGI or Signature PIN.
5. Make corrections and submit again.
6. If you are making a payment, you may need to update step 2, point 5.

Frequently Asked Questions