How to Fix QuickBooks Online Banking Error 103?

QuickBooks Online Banking Error 103 occurs when the username or password entered for a bank account is incorrect, preventing QuickBooks from establishing a connection with your financial institution. Common causes include outdated or mistyped login credentials, browsers auto-filling old information, or restrictions from the bank on third-party access. This error not only disrupts the syncing of bank transactions but also requires users to manually upload data unless properly resolved.

Before troubleshooting, it’s essential to ensure your bank credentials are accurate and up to date. Early signs of this issue include failed bank connection attempts, repeated error messages, or unexpected security prompts. Check out these 8 solutions to fix QuickBooks Banking Error Code 103 quickly and effectively.

Note: Follow these solutions to fix QBO Error 103 in the correct sequence to avoid facing any issues while fixing the error.

Solution 1: Confirm Your Bank Login Info

Verifying your login credentials ensures you’re entering accurate details QuickBooks can accept. Here are the steps to fix error 103 in QuickBooks Online.

1. Open a new browser window.
2. Go to your bank’s website directly.
3. Sign in using the same credentials you want to use in QuickBooks.
4. In case your password is auto-filled, click the eye icon to view it and make sure it’s correct.

Note: Follow your bank’s steps to reset your password if you are unable to sign in.

Solution 2: Check if Your Bank Requires Third-Party Access

Some banks block apps like QuickBooks without permission. Enabling third-party access can resolve the issue. Check out these steps to fix it.

1. While on your bank’s website, look for any settings related to third-party access.
2. In case it is needed, enable it by following the bank’s instructions.

Solution 3: Enter Your Bank Info in QuickBooks

Re-entering your login info manually prevents errors caused by outdated or auto-filled data. Follow these steps to update your sign-in info.

For New Bank Connections:

1. Sign in to QuickBooks Online.
2. Go to Transactions > Bank Transactions.
3. Click Add account.
4. Search and select your bank (make sure it’s the exact same name or URL you used earlier).
5. Enter your user ID and password manually.
6. Select Update.

For Existing Connections:

1. Sign in to QuickBooks Online.
2. Go to Transactions > Bank Transactions.
3. Select the account with the error.
4. Click the pencil icon (✎) > Edit sign-in info.
5. Clear any auto-filled login fields.
6. Enter your login info manually and click Update.

For QuickBooks Solopreneur Users:

1. Go to Transactions.
2. Click New transaction > Manage connections.
3. Find your bank and click the ellipsis icon (⋯) > Edit sign-in info.
4. Clear any auto-filled fields, enter your login details, and click Update.

Solution 4: Fix Issues with Security Questions

Wrong login attempts may trigger mismatched security questions. Use private browsing to ensure accuracy. Here are the steps to correct this issue.

1. Open your bank’s site in a private/incognito browser window:
   • Chrome: Ctrl+Shift+N
   • Safari: Command+Shift+N
2. Sign in and make sure your credentials are correct.
3. Also, double-check that you’re trying to connect to the correct version of your bank.

Note: Try signing in to QuickBooks in a private browser and try again if the error continues.

Solution 5: Try Reconnecting Your Account

Reconnecting your account with the right bank listing helps bypass login mismatches. Check out these steps to get your connection working again.

1. In QuickBooks, go to the Banking menu on the left.
2. Click Add account or, if it’s already in your Chart of Accounts, go to View register > Connect bank.
3. Enter your bank’s name or URL.
4. Choose the right bank from the search results.
5. Log in with your correct credentials.

Note: In case you’re still facing QBO Error 103, click on the Go back button and try the next listing for your bank until it connects successfully.

Solution 6: Refresh the Connection

Refreshing removes outdated credentials and lets you re-authenticate securely. Follow these steps to update and re-establish a clean connection in QuickBooks.

1. Go to Banking > Transactions > Bank transactions.
2. Select the account with the error.
3. Click the pencil icon (✎) > Edit sign-in info.
4. Clear any auto-filled login fields.
5. Type your credentials manually and click Update.

Solution 7: Use the Reconnect Option

Using the Reconnect button allows a direct login reset within QuickBooks. Here are the steps to fix the login error 103 and restore access.

1. Click Reconnect, enter your bank login details. 
2. Click on Update Sign-in Info.

In case that doesn’t work, follow the steps given below:

1. Reconfirm your bank login by visiting the bank’s website directly.
2. Double-check you’re connecting to the right bank and using the correct login.
3. If your bank needs you to enable third-party access, do that first.

What are the Prerequisites to Fix QuickBooks Online Banking Error 103?

Follow these prerequisites to make sure you don’t face any other issues while fixing QuickBooks Online Banking Error 103:

• Verify that you have access to your bank’s website and can log in without issues.
• Make sure your internet browser is updated to the latest version.
• Identify the exact bank name or web URL used in QuickBooks to avoid selection errors.
• Have backup credentials available in case a password reset is needed.
• Review your browser’s saved passwords and remove outdated entries related to your bank.
• Log out of other banking sessions before troubleshooting in QuickBooks.
• Ensure your QuickBooks Online subscription is active and functioning correctly.

How to Identify QuickBooks Online Banking Error Code 103?

Here are the signs that will help you identify QuickBooks Error 103:

• You receive a specific “Error 103” notification while trying to connect a bank account.
• Transactions stop syncing, and QuickBooks prompts a login update repeatedly.
• Unexpected login failures happen despite using correct-looking credentials.
  Incorrect or irrelevant security questions may appear during login attempts.
• You’re redirected to the login screen again and again without success.
• Only one specific bank account fails while others work normally.
• You’ve recently updated your bank login details, but didn’t reflect them in QuickBooks.

How to Prevent QuickBooks Error 103?

To ensure you do not encounter Error 103 in QuickBooks Online:

• Update your QuickBooks bank login credentials immediately after making changes at the bank.
• Avoid saving login credentials in your browser if you frequently switch bank passwords.
• Periodically reconnect your bank accounts in QuickBooks to keep connections fresh.
• Use trusted networks and avoid public Wi-Fi when managing financial data.
• Check your bank’s third-party access settings after any security or policy updates.
• Bookmark and use the official login link for your bank when linking with QuickBooks.
• Consult your bank’s support team if they implement new authentication procedures.

When Should You Seek Professional Help for QuickBooks Online Banking Error 103?

You should consider seeking professional help for QuickBooks Online Banking Error 103 when basic troubleshooting steps don’t resolve the issue. Persistent errors may point to deeper problems like system compatibility conflicts or hidden file corruption that require expert diagnosis. Hence, it is important to get ot fixed as soon as possible.