How to Integrate QuickBooks with AppFolio?

Published Date: September 3, 2023   Updated Date: December 24, 2024

AppFolio QuickBooks Integration

Integrating QuickBooks and AppFolio streamlines accounting and property management for real estate professionals. QuickBooks, developed by Intuit, is popular accounting software used by over 5 million small businesses. AppFolio is a cloud-based platform designed for residential and commercial property management.

The integration process is simple for most users. After linking accounts in AppFolio, financial data securely syncs between the two platforms. Real-time updates keep revenue and expenses accurate, eliminating duplicate data entry and reducing errors.

Key benefits include improved efficiency and accuracy. Automated syncing minimizes time spent on manual imports and reconciliations, allowing property managers to focus on tenants, maintenance, and business growth.

For real estate investors, the integration enables comprehensive reporting. Customized reports combine financial data from QuickBooks and property metrics from AppFolio, offering better visibility to support informed decision-making.

1. Log in to AppFolio and QuickBooks

  • Begin by logging into both your AppFolio and QuickBooks accounts. This step ensures you have access to all necessary settings and features required for integration.
QuickBooks Login Dashboard
  • In AppFolio, navigate to the settings menu and look for the “Integrations” section.
AppFolio Login Dashboard

2. Install the Integration Tool

  • While AppFolio does not offer a direct built-in integration with QuickBooks, you can use third-party integration platforms such as Tray.io or other similar tools that support both applications.
  • Choose an integration platform that suits your needs, ensuring it supports both QuickBooks and AppFolio.

3. Configure API Access

  • For third-party integrations, you will need to configure API access. This typically involves granting the integration platform permission to access your AppFolio and QuickBooks accounts.
  • Follow the instructions provided by your chosen integration tool to connect both accounts securely.

4. Map Data Fields

  • Once the accounts are connected, configure the integration by mapping data fields between AppFolio and QuickBooks.
  • Decide which data elements you want to sync, such as rent payments, tenant information, or expenses.
  • Ensure that corresponding fields in both systems are correctly matched to facilitate seamless data transfer.

5. Test the Integration

  • Before going live, perform a thorough test of the integration setup.
  • Verify that transactions, invoices, and other financial information are accurately transferred between AppFolio and QuickBooks.
  • Check for any errors or discrepancies in data synchronization and make necessary adjustments.

6. Go Live

  • After successful testing, finalize the integration setup by saving your settings.
  • Activate the integration to enable real-time data synchronization between AppFolio and QuickBooks.
  • Monitor the integration regularly to ensure it continues to function smoothly and make adjustments as needed.

When to Use AppFolio QuickBooks Integration?

The AppFolio and QuickBooks integration is a valuable tool for property management firms looking to streamline operations and scale effectively. Here are key scenarios where this integration proves useful:

1. Scaling Your Property Portfolio

As your portfolio grows, so do accounting demands. This integration automates processes, reduces manual data entry, and provides a centralized platform to manage all financial data efficiently.

2. Onboarding New Owners and Investors

Adding owners or investors increases accounting complexity. The integration simplifies this by automatically creating new entities for each owner. All relevant data syncs to QuickBooks, enabling seamless financial tracking and reporting without requiring spreadsheets or duplicate entries.

3. Expanding into Commercial Property Management

Transitioning from residential to commercial property management introduces specialized accounting needs, such as handling triple net leases and complex billing. The AppFolio and QuickBooks integration transfers detailed commercial property financial data into QuickBooks, ensuring smooth management of mixed portfolios and enhanced reporting capabilities.

4. Outsourcing Accounting Tasks

If you outsource accounting or bookkeeping, disconnected workflows can cause delays or errors. This integration enables outsourced accountants to access live financial data directly, improving collaboration and maintaining accuracy with built-in audit logs to track changes.

5. Gaining Real-Time Financial Visibility

Property owners and investors benefit from centralized, real-time access to financial performance. By syncing AppFolio with QuickBooks, you can view revenue and expenses across your portfolio in one place, helping you make informed decisions about maintenance, capital improvements, or upcoming costs.

6. Simplifying Tax Preparation

Tax season becomes easier with the integration. It consolidates revenue and expense data from AppFolio into QuickBooks, reducing the time and effort required to prepare accurate financial records for tax filings.

This integration supports smoother operations, better financial oversight, and greater scalability for property management businesses.

What data can be Synced between AppFolio and QuickBooks?

Key details that are automatically transferred between AppFolio and QuickBooks include tenant and lease data, invoices, payments, bank transactions, vendor bills, expense tracking, journal entries, and general ledger updates. As transactions occur or updates are made in one system, the integration ensures the changes are reflected in real-time in the other software.

For example, when a rent payment is processed in AppFolio, that revenue transaction can instantly flow into the appropriate QuickBooks income account. Vendor invoices entered in QuickBooks can sync over to AppFolio so property managers have visibility into maintenance and services bills. Having constant alignment between systems improves transparency and ensures accuracy of financial reporting.

How to Import AppFolio into QuickBooks?

To import AppFolio into QuickBooks, ensure AppFolio and QuickBooks accounts are linked for integration. Next, in AppFolio, enable transaction syncing and select the appropriate finance charge account in QuickBooks. Then configure object mappings for accounts, tenants, owners, and properties in AppFolio. Once set up, AppFolio transaction data will automatically sync to QuickBooks in real-time. With a few simple steps, AppFolio financial information can be seamlessly imported into QuickBooks.

What are the Requirements for AppFolio-QuickBooks Integration?

AppFolio and QuickBooks integration requires active software subscriptions are needed for both AppFolio and QuickBooks Online or Desktop editions first. AppFolio supports integrating with QBO Accountant, QBO Advanced and QBO Pro. Users will link accounts by logging into both platforms.

At least one bank or credit card account must be connected in QuickBooks to allow transactional data to transfer over. Enabling transaction sync in AppFolio will determine what financial information is sent to QuickBooks.

Setting up user role permissions is also critical. The AppFolio user enabling the integration must have full Admin access. In QuickBooks, they need the Accountant, Bookkeeper or Administrator role. Restrictive permissions can disrupt the sync process.

Taking time to map accounts, tenants, owners and properties between the two systems is key to proper data alignment. Testing and auditing the integration helps catch any formatting issues early.

How to Troubleshoot Common issues When integrating AppFolio and QuickBooks?

Here are practical solutions to address common issues during the AppFolio and QuickBooks integration process:

1. Data Mapping Errors

  • Review account and property mappings carefully to avoid sync failures or inaccurate transfers.
  • Use consistent naming conventions to prevent mismatches.
  • Audit and correct any discrepancies in mappings to ensure seamless integration.

2. Missing Transactions

  • Verify that all relevant transaction types, such as rent payments or invoices, are enabled for syncing.
  • Test the integration with small batches of transactions before fully deploying it.
  • Check integration settings in both systems to ensure workflows align properly.

3. Authentication Failures

  • Re-authenticate the link between AppFolio and QuickBooks periodically to resolve connectivity issues.
  • Confirm that the AppFolio user managing the integration has full admin access.
  • Update credentials if permissions or access issues disrupt the sync.

4. Outages and Bugs

  • Check the system status pages for AppFolio and QuickBooks to identify any service outages.
  • Allow time for integration updates or bug fixes to stabilize if they temporarily disrupt sync functionality.

5. Duplicates and Overwrites

  • Inspect transaction ID mappings to prevent duplicates or outdated entries.
  • Adjust sync settings to ensure clean updates between systems.
  • Re-establish the integration link if duplicate data persists.

6. Invalid Credentials

  • Double-check login credentials for both AppFolio and QuickBooks.
  • Reset passwords if necessary and re-authenticate the connection.
  • Confirm that the AppFolio user enabling the integration has admin-level permissions.

7. Data Mapping Mismatch

  • Audit the mapping of accounts, customers, vendors, and items between the two platforms.
  • Fix any faulty mappings or duplications to eliminate sync issues.
  • Pay attention to details such as naming standards and alignment of categories.

8. Synchronization Failures

  • Check the integration tab in AppFolio to confirm all required transaction types are enabled for syncing.
  • Ensure proper posting statuses are set for invoices, bills, and other transactions.
  • Investigate potential service interruptions in either system that might disrupt synchronization.

9. Missing Data

  • Review synchronized transactions to ensure key details like names, amounts, or dates are transferring correctly.
  • Enable logging in AppFolio sync settings to trace missing data errors.
  • Look for patterns in missing data to identify mapping issues.

10. Account Not Found Errors

  • Unlink and re-link the accounts in AppFolio and QuickBooks to resolve connection errors.
  • Verify that the accounts in one system exist in the other before attempting a sync.
  • Address any configuration issues that could prevent proper account linkage.

By addressing these issues systematically, you can optimize the integration between AppFolio and QuickBooks and maintain accurate, reliable data across both platforms.

How to Optimise AppFolio QuickBooks Integration?

To optimise AppFolio QuickBooks integration, take time to properly map accounts, tenants, owners, properties, invoices, bills and other data fields to ensure information flows correctly. Testing and auditing mappings prior to rollout helps catch any formatting issues early. Enabling automatic background syncing will transfer new transactions, payments, charges etc. between the systems in real-time without manual intervention. This prevents lags in updates between the platforms.

What are the Benefits of Using AppFolio and QuickBooks Together?

The benefits of using AppFolio and QuickBooks together include streamlining workflows, enhanced visibility, improved accounting accuracy, increased productivity, etc.

Streamlined Workflows – AppFolio’s integration with QuickBooks allows automatic syncing of data between the platforms. This eliminates duplicate data entry and manual errors that can occur from managing finances across disconnected systems. Critical details like tenant info, leases, invoices, payments and expenses seamlessly flow between the two solutions.

Enhanced Visibility – With integrated AppFolio and QuickBooks, all stakeholders gain real-time visibility into financial performance and operational data through centralized dashboards and reporting. Owners and investors enjoy transparency into revenues, expenses, maintenance needs and more to inform decisions.

Improved Accounting Accuracy – Since financial details are automatically synchronized from AppFolio to QuickBooks in real-time, accounting records are kept up-to-date and error-free. This improves the accuracy of invoices, expense tracking, account reconciliation and financial documents.

Does AppFolio Integrate Easily with QuickBooks?

Yes, AppFolio does integrate with QuickBooks to streamline financial workflows for property management businesses. The integration allows automatic syncing of critical data between the two platforms to eliminate duplicate data entry and manual errors that can occur when managing finances across disconnected systems.

The AppFolio and QuickBooks integration also helps eliminate hours spent on manual data entry, prevents errors, and improves productivity across departments. For property management firms looking to scale while optimizing workflows, integrating AppFolio with QuickBooks delivers immense time and cost savings through automation.

Can I integrate AppFolio with QuickBooks Online and Desktop?

Yes, you can integrate AppFolio with both QuickBooks Online and QuickBooks Desktop to streamline financial workflows for property managers. The integration works by linking user accounts and configuring sync settings for automatic data transfer. Key information such as invoices, bills, expenses, and payments flows seamlessly between AppFolio and QuickBooks in real time, providing consolidated financial visibility. 

While the process is generally smooth, proper setup of data mappings and settings is crucial to prevent errors. With accurate configuration, integrating AppFolio with QuickBooks Online or Desktop significantly enhances efficiency and accuracy.

Hire AppFolio QuickBooks Integration Services

To streamline workflows and reporting, property management firms can hire experienced integration consultants to handle the complex process of linking AppFolio and QuickBooks platforms like Dancing Numbers. Our experts will assess needs, configure optimal settings, validate data flows, and provide ongoing support to derive maximum value from the integrated systems. Call Dancing Numbers at +1-800-596-0806 or chat with experts for a free consultation with our experts.

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