How to Fix QuickBooks Payroll Update Error 15102

QuickBooks Error 15102 is one of the most irking errors which occurs when a user attempts to update the QuickBooks Desktop or Payroll. It pops up an error message like “Error 15102: Failed to Reset Update”. This error restricts users to update their QuickBooks or Payroll. It also creates problem in the day-to-day operations of QuickBooks.

Don’t Panic. We are Here to Help you with the List of Informative, Quick-to-use Solutions.

In this article, We will get to know the reasons for QuickBooks Update Error 15102 and the methods by which we can get rid of the error.

What Leads to QuickBooks Error 15102?

Here we will get to know about the reasons for having this error 15102.

• This error can Entail owing to if the Share Download option is on, and/or Download Location is Inappropriate
• When a User Commence QuickBooks Desktop in Multi-user Mode
• If QuickBooks is not being Run as an Administrator then also this Error may Occur.
• Incompatible and Outdated Versions of QuickBooks do not Support and Can be the Reason for this Error.

Here are few solutions to get rid of this error 15102

As there are numerous reasons which create the error, so there are various methods that can help users to get rid of the QuickBooks error 15102. These range from simple setting amendments to modifying the driver.

Here are a few steps are given below which you are required to adhere to resolve this error.

Method 1: Switch to the Multi-user Mode to Resolve the QuickBooks Error 15102

You can also try to switch from Multi-user Mode to Single-user Mode to get rid of the QuickBooks error 15102. To switch to single-user mode, Navigate to the ‘File‘ menu and after that choose the ‘Single User Mode‘ option. Post following these steps try to update again, if you are able to update then you can switch back to the Multi-user mode. If the error still exists then follow the other methods given in this module.

Method 2: Remapping the Drive to Get rid of the QuickBooks Error 15102

This is the most efficient way to resolve this error. If the error is still not resolved even after turning to single-user mode then you should try Remapping the drive. Prior to remap you are required to be sure that the mapped location is identified as the location given in the download section as that would be the reason for the error. Below are a few steps are given which you are required to adhere:

• Press ‘CTRL +1‘ keys together to display the Product Information window and thereafter locate the mapped path by tying in the folder name and file name. Once done, You need to opt for ‘Help’ option and Update QuickBooks.
• Now, Hit on the ‘Options‘ and keep a check if information in Download location is the same as well as the Product Information window is set to option ‘Yes’ along with the directory when shared is set to ‘NO‘. Not to forget the directory should be similar as the QuickBooks Desktop Installation Directory. Moreover, Change the location if not appropriate.
• To change the location, You need to opt for ‘No’ for Shared Download. Thereafter, Hit on ‘Save’. However, If ‘No‘ is opted for shared download then you are required to opt for ‘Yes’.
• Click on ‘Save’ and thereafter close it. Now, Again download the recent tax table.
• Or you can also follow the below steps in which you have to go to ‘This PC’ or ‘My Computer’ and then you have to click on the ‘Map a Network Drive’.
• In this step you are required to select a drive letter which currently QuickBooks is not making use of and click on the ‘Browse’ button and then opt for network location of the stored Company file of QuickBooks.
• Click on the ‘OK‘ and ‘Finish‘ to accomplish the process.

Method 3: Remapping the Drive to a New Letter

Follow this method if the download location is appropriate.

• The very initial step is to turn off the QuickBooks Company File.
• After that remap the network drive to a new letter.
• Now, through new mapped-drive letter, you need to Open the Company File.
• Post this opt for ‘Help’ as highlighted in the below screenshot and after that ‘Update QuickBooks’.
• Once the above steps are done now ‘Click’ on the ‘Options’ tab and once it’s done turn off the shared download and turn it on again.
• Verify whether the download location is making use of new mapped-drive letter. If yes, Hit on ‘Save’ option and after that select ‘Close’.
• Now Download the Recent Payroll Tax Table.

Method 4: Run QuickBooks Desktop as an admin

This method needs to be followed by users using Windows Vista as their Operating System.

• In the initial step, Click right on the QuickBooks icon as given in the above screenshot and opt for ‘Run as Administrator’.
• Proceed with ‘Continue Option’ When prompted to run this Application and Reset the QuickBooks Updates.

Other Methods to Resolve QuickBooks Error 15102

If the above given solutions are not helpful to solve the error then there are other solutions that can help you to get rid of the QuickBooks Error 15102. You should also ascertain that QuickBooks is being run as an administrator to alleviate this error. Sign in to QuickBooks with admin access and then attempt to update the Payroll.

Reset the all Existing Update

• Open your QuickBooks and thereafter proceed to Help Option and Proceed to Select the Update QuickBooks Desktop.
• Choose the Reset Update QuickBooks Desktop option and then unselect the all mentioned options to get rid of the all previous updates.
• Once Done, Close the QuickBooks Desktop and Reboot the PC.

Update Check

• First, Navigate to the Help/Assistance Tab and click on “Update QuickBooks Desktop“ after that. In the next step, Hit on the Update now Option and click on Get Update to copy the download update process.
• At last, Restart your QuickBooks Desktop, It will direct you to install the latest release.

Kindly know that to ignore this error, you are required to update the QuickBooks regularly.

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