QuickBooks Error 12029 is a type of network problem or type of update error that arises when the backend servers fail to react in the given time period and that means the software is not able to link to the server.

It can arise due to a timed-out request and can also get triggered because of a wrong firewall setting or maybe the antivirus is restricting the QuickBooks from functioning smoothly.

Several people experience this issue when they attempt to update their payroll. This issue means that the QuickBooks software failed to acquire the IP address. It also signifies that the server is linked via poor network connectivity. When you witness the QuickBooks error code 12029, you receive the error message (Error 12029). QuickBooks has failed to get the IP address or servers.

In today’s article, we will be talking about in detail what the QuickBooks Error code 12029 is all about, and the possible causes and symptoms that you may witness when the issue occurs in your device. Furthermore, we will also be talking about the troubleshooting steps to fix this issue.

Let us begin by understanding what the QuickBooks Error code 12029 is all about.

What is the QuickBooks Error Code 12029?

Do you keep a log of your business transactions and manage your firm using QuickBooks more frequently? If that’s the case, you must be aware of its frequent malfunctions. Although QuickBooks is a very effective software for managing and expanding businesses, QuickBooks Error 12029 is one of the most common errors it encounters.

Users of QuickBooks are the most irritated by this network issue, which is related to errors. As a result, we are developing a solution guide that will undoubtedly make the mistake easy to fix. All you have to do is read the article through to the end and correct any mistakes.

Now let us learn about the causes of QuickBooks error code 12029.

What are the Causes that Trigger the QuickBooks Error code 12029?

Now that we know what the QuickBooks error 12029 is all about, it is time to learn about the reasons that trigger QuickBooks error 12029. Here is a quick look:

  • The QB error 12029 may be caused by incorrect Secured Socket Layered Settings
  • The problem arises when downloading the QB payroll update
  • If you haven’t made Internet Explorer your default browser
  • The QBs will cease connecting to the hosted server if your Internet security settings are disabled
  • If your internet packages have expired, it activates
  • Using an out-of-date version of Windows
  • Because of problems with network connectivity

Now that you have learned about the causes of the QuickBooks error 12029, let us learn about the symptoms of the error.

What are the Signs and Symptoms of QuickBooks Error 12029?

Here is the list of the indications outlined below when you experience the error 12029 in QuickBooks:

  • You may witness the error message code 12029 in the payroll update window
  • The accounting software abruptly exits when you download the payroll updates and install it
  • Your QuickBooks accounting software crashes quite often
  • The payroll update category cannot be used in QuickBooks
  • The Windows operating system reacts slowly to the mouse inputs and keyboard inputs

 Now let us learn about the effective solutions to fix the QuickBooks error code 12029.

How to Resolve QuickBooks Error Code 12029?

Kindly know that prior proceeding further with the troubleshooting steps, be ensured that you have an active payroll subscription, and as your default internet browser you are using Internet Explorer.

Checking the Internet Connection

Good internet connection is mandatory for the uninterrupted update process. The user should have the good internet connection settings to ensure internet connection misconfiguration is not the reason for the QuickBooks error 12029 as mentioned in the below given steps.

  • Open Internet Explorer and access any safe website like www.google.com.
  • If you can access the website, then follow the next troubleshooting step.
  • If you get an error, While accessing the website, then check your internet connection settings for any misconfigurations.
  • Make sure the time and date of your computer are set correct.
  • Open Internet Explorer, click Tools at the top, and select Internet Options.
  • Now under the Advanced tab click Reset/Restore Defaults.
  • Hit Apply and then OK.
  • Check for the status of the error 12029 in QuickBooks after running the update.

Firewall Configuration

Sometimes Windows Firewall control the user from downloading the updates as it identifies the update files as a threat to the system’s integrity. Adhering the steps below user will add the QuickBooks to the list of programs which are allowed to send and receive data from the internet which will eventually permits QuickBooks to install the updates without any hassle.

  • Click the Start button on your Desktop and type Windows Firewall in the Search Programs and Files search box.
  • Click Windows Firewall from the list of programs.
  • Under the Advanced settings right-click the Inbound Rules and click New Rule.
  • Under the Programs click Next and select This Program Path.
  • Select the QuickBooks file location and click Next.
  • Choose Allow the Connection and then click Next.
  • Make sure to check-mark all the check-boxes and hit Next.
  • Mention the name for the rule and hit the option “Finish”.
  • To set the outbound rules, repeat the same procedure of setting the Inbound rules.
  • Make sure to select Outbound instead of Inbound this time.

Begin the Windows in Safe Mode

The next solution that is often recommended is to start your windows in safe mode. Here are the steps to implement:

  • In your system, open the Settings option.
  • In your settings tab, the update option will be visible. Press on that option.
  • Now, Head to the Recovery option.
  • You will need to restart the system.
  • Once complete, you need to troubleshoot the system.
  • You will need to select the Startup option and begin your system in safe mode.
  • See if any error messages are present or not.

Security Certificate Updates

Security certificate of the software verifies that the application is accurate, and it can only download the updates from the update server if it has a valid authorization. With the instructions given below user will update the QuickBooks security certificate to correct the QuickBooks Error 12029.

  • Right-click the QuickBooks Desktop icon and click Properties.
  • Under the Shortcut tab click Open File Location and hit OK.
  • Right-click the QuickBooks application’s .exe file and click Properties.
  • Under the Digital Signatures tab select QuickBooks from the list and then hit Details.
  • Now click View Certificate and under the General tab click Install Certificate.
  • Under the Certificate Import Wizard window, make sure to set Current User as the Store Location and click Next.
  • Click Next and Finish.
  • Click OK on the import successful window.

Repair the Time of Your Local Computer System

The time of your system is the next solution we advise you to try in order to resolve QuickBooks problem 12029. Take the following actions:

  • It is advised that you upgrade your PC.
  • The next action is to see if the QuickBooks updates are available. Update it if it’s available.
  • Checking the internet’s activity is the next task you must do.
  • The next step is to update your system’s Internet Explorer and make it the default browser.
  • After that, you’ll need to verify the SSL settings to see if TLS 1.2 is enabled.
  • You will need to restart your machine for the final one.

QuickBooks Software Update

Updating the QuickBooks software on your computer is your next choice. By selecting the internet connection option after selecting the help option, you can update the QuickBooks software.

It will be up to you to decide whether to create an internet connection. After finishing, you’ll need to search for the updates. The update option will be visible to you under the file option. Update the program and restart it after it has been located.


In this article, we have shared all the causes of the error 12029 along with several troubleshooting steps to fix this issue.

If, after trying all of the above-mentioned solutions, you are still unable to fix QuickBooks error 12029, please contact our executives, and they will guarantee that all of your questions are answered and that you have a prompt solution to your issues.

Frequently Asked Questions

How to Allow the TLS 1.2 in QuickBooks?

To make sure the data is always protected, it is crucial to keep TLS allowed in QuickBooks. It can be done easily with the help of the steps given below:

  • In your QuickBooks Tool hub, navigate to the Installation Issues tab.
  • On the bottom corner, select the option QuickBooks TLS 1.2 Tool.
  • Press OK and choose Yes in the Agreement screens.
  • Finally, Press the Run option and allow TLS 1.2 in QuickBooks.
What are the Error Messages that come out When Attempting to Send Payroll Data because of Internal Server Failure?

Here is the list of the error messages due to internal server failure:

  • Payroll Connection Error- QuickBooks Desktop has experienced an issue while sending your usage data
  • Payroll Service Server Error- Please try once again later
What is a QuickBooks Timeout error?

A 504 gateway error, sometimes referred to as a QuickBooks timeout error, happens when the server does not get a response from the client within the allotted period. Incorrect DNS settings, firewall configurations, or internet settings may be the cause of this.

close btn

Get Your Case Study

Call Now+1-800-596-0806