How to Fix QuickBooks ‘Shipping Manager Not Opening’ Error?

The “Shipping Manager Not Opening” error in QuickBooks occurs due to outdated software, corrupted files, antivirus/firewall interference, or system resource issues. To fix it, log out and close QuickBooks, then rename the Shipping Manager folder. Use the repair tool to fix and reinstall QuickBooks, creating a backup first. For QuickBooks POS, uninstall and reinstall the software. Ensure QuickBooks is updated, your internet connection is stable, and system resources are sufficient. Regular updates and proper configurations can help prevent future errors. Here are the 8 effective steps to fix QuickBooks ‘Shipping Manager Not Opening’ Error. 

Step 1: Log Out and Close QuickBooks

1. Log out of QuickBooks if you’re logged in.
2. Close the QuickBooks application.

Step 2: Rename the Folder

1. Go to the folder where the Shipping Manager is located.
2. Change the folder’s name. For example, if the folder is named “ABC,” rename it to “ABCOLD.”
3. To find the folder:
   • Go to your C drive.
   • Open the Program Files.
   • Select the business file, then the Intuit folder.
   • Locate the Shipping Manager folder and add “OLD” to the folder name.

Step 3: Run the Repair Tool and Reinstall QuickBooks

1. Create a backup to avoid losing data.
2. Open the Start menu and click on Control Panel.
3. Select the “Programs” tab and uninstall QuickBooks.
4. Follow the prompts to complete the uninstallation.
5. After uninstallation, click “OK” and “Next” to finish.

Step 4: Uninstall and Reinstall QuickBooks POS (Point of Sale)

1. Press Windows + R to open the Run window, then type “Control Panel” and press OK.
2. Go to “Programs and Features,” select the QuickBooks Desktop POS version, and choose “Uninstall/Change.”
3. Follow the on-screen instructions to uninstall QuickBooks POS.
4. To reinstall:
   • Visit the Downloads & Updates section.
   • Select your country (Canada or the US).
   • Choose QuickBooks Point of Sale and select the edition and version.
   • Click Download and run the installation file.
   • In the wizard, click Next, accept the license agreement, and enter your product number and license.
   • Click Install to begin the installation.

Step 5: Open QuickBooks After Installation

• Once the installation is complete, open the program.

Step 6: Select Shipping Options

• Go to the Files menu and choose either FedEx or UPS Shipping.

Step 7: Re-enter Credentials

• Click the Settings tab and enter your credentials.

Step 8: Apply Changes

• Click “Apply Changes” to finish the process.

What are the Prerequisites to Fix QuickBooks ‘Shipping Manager Not Opening’ Error?

Follow the given guidelines before your start fixing QuickBooks ‘Shipping Manager Not Opening’ Error:

• Ensure QuickBooks is updated to the latest version.
• Verify that your internet connection is stable.
• Ensure you have sufficient system resources (RAM, CPU).
• Check if your QuickBooks company file is not damaged.
• Reboot the system to clear temporary system errors.
• Confirm that the Windows operating system is up to date.

How to Identify QuickBooks ‘Shipping Manager Not Opening’ Error?

You will face the following indication when you encounter the ‘Shipping Manager Not Opening’ Error in QuickBooks:

• Error message appears while trying to launch Shipping Manager.
• The shipping Manager window does not open or freeze.
• QuickBooks fails to load or becomes unresponsive.
• The shipping Manager closes abruptly without any warning.
• Unable to access shipping features in QuickBooks.

How to Prevent QuickBooks ‘Shipping Manager Not Opening’ Error?

Once you fix the error, make sure to follow the preventive tips given below to avoid facing this error in the future:

• Keep your antivirus/firewall configured to allow QuickBooks access.
• Use proper user permissions and system configuration for QuickBooks.
• Ensure that all drivers and Operating System (OS) updates are current.

When Should You Seek Professional Help for QuickBooks ‘Shipping Manager Not Opening’ Error?

In case you’ve tried basic troubleshooting steps like updating QuickBooks, restarting your system, or disabling antivirus/firewall, but the error persists, it may be time to seek professional help. Persistent issues could indicate deeper software conflicts, corrupt files, or improper system configurations that require expert attention for resolution.