QuickBooks Mileage Tracking Issues in Online and Self-Employed for IOS/Android

In this article, we will discuss the common issues that a user faces, such as QuickBooks mileage tracking issues. Before you gain knowledge related to resolving this problem, you must first understand the causes of mileage tracking not working in QuickBooks Online or Self Employed for IOS and Android. After you are well-versed in the reasons for this problem, you must go through the steps required to fix this issue related to inoperable mileage tracking.

In QuickBooks self-employed application that automatically logs your job visits has a crucial feature called mileage tracking. Usually, it logs miles traveled to calculate tax deductions and reimbursements. Your iPhone or iPad may display incorrect or missing travels when the problem happens. Your device settings might significantly impact the functionality of the mileage tracker within the QuickBooks application.

How to Fix Mileage Tracking Issues in the QuickBooks Online Mobile App?

You can fix the mileage tracking-related problems in the QuickBooks Online mobile application by following the solutions provided below:

Solution 1: Turn on the Auto Tracker

You must ensure that you have switched on the auto-tracking option in QuickBooks Online:

For iPhone or iPad Users:

• Open the QuickBooks mobile app from your device.
• Tap open the Menu symbol.
• Now, you must click on the ‘Every’ Option.
• Choose the ‘Your Miles’.
• Then, click on the “Auto-track your mileage” option.
• Lastly, you should observe the directions on the screen to provide location access.

For Tablet or Android phone Users:

• Launch the mobile app for QuickBooks.
• Tap the Menu symbol.
• Click on the ‘Your Miles’ option.
• Activate the auto-tracking feature.
• Give QuickBooks authorization to follow you around. Depending on the Android operating system you have, this will change.

Solution 2: Ensure the Correct Location Settings of your Device

If there are issues within your device’s location settings, the QuickBooks mileage tracking issues are likely to occur. Hence, follow the steps provided below:

For iPhone or iPad Users:

• From your iPad or iPhone, you must open your Settings app.
• Navigate to the QuickBooks app by swiping down.
• Choose a location. Next, choose Always.
• Activate the Cellular Data, Background App Refresh, and Motion & Fitness features.
• Shut down your configuration.
• When prompted about using your background location, choose Always Allow.

Tips: Avoid choosing the Only While Using or While Using the App choices. These stop the app from reliably measuring your miles.

For Tablet or Android phone Users:

• The procedures fluctuate depending on the Android device because they run somewhat different operating systems. 
• To ensure QuickBooks can operate in the background, follow Google’s instructions.

Solution 3: Do not Provide a hotspot from Your Device (Android only)

• Accurate trip recording may be hampered if your device is linked to a Wi-Fi hotspot while you are driving.
• You can use Wi-Fi while driving, just be careful not to connect to any hotspots. Wi-Fi is also acceptable when it comes to location accuracy settings.

Solution 4: Check If the Tracking Miles Option is On

Whenever you wish to verify whether the app is still recording your mileage:

For iPhone or iPad Users:

• Choose the Menu symbol.
• Click open the Settings app
• Hit the Your Miles button.
• Click on the Mileage Troubleshooting option.
• Examine the list found in the section under “Make Sure These Settings Are Correct.” You can proceed if every setting has a green checkmark. 
• If you notice a (! ), you can modify it by following the instructions on the screen.

For Tablet or Android phone Users:

• Tap the menu symbol.
• Click on the Settings app and open it.
• Choose Mileage Settings from the Mileage section.

Solution 5: QuickBooks Mobile App must be Added to the Permission Lists

Include the QuickBooks mobile app in your list of permitted apps.

For iPhone or iPad Users:

• Mileage tracking may be hampered by third-party antivirus software and apps that improve memory or battery life.
• If it is possible ensure that you are adding the QuickBooks Online to your Approved Apps list.

For Tablet or Android phone Users:

• Navigate to the Settings on your Android device (phone or tablet).
• Choose APPS or Application Manager based on your device.
• Locate the mobile app for QuickBooks.
• Choose Mobile Data.
• Activate the configuration Permit the use of the app in the background, unfettered data usage, and with the data saver turned on.

Solution 6: QuickBooks Mobile Application Must be Updated

For iPhone or iPad Users:

• Get the most recent version of the app if you haven’t already.
• It is also possible to manually update apps on your Apple device running iOS (iPhone and iPad).
• Get the App Store open on your smartphone.
• After choosing the Today tab, pick your profile.
• Look for the QuickBooks mobile app in the Available Updates area.
• Choose Update if you see the option.

For Tablet or Android phone Users:

To upgrade your app, you can also follow Google’s instructions.

• Firstly, you will have to open the Google Play Store app on your mobile or tab.
• Tap the symbol for your profile on the home screen. 
• Select Manage devices & applications.
• Go to the Manage tab.
• Choose the available filter for updates.
• Locate the QuickBooks Online mobile application, then tick the box. Next, click on the update icon.

Solution 7: Your Devices Should Be Up-to-date

• Update to the most recent version of iOS or Android if you haven’t already (the app requires iOS 15.8.2 or later to run properly).

Solution 8: Fix the Device’s Settings (Only for iOS Device)

• From your iOS device, tap open the settings application.
• Choose the Screen Time option.
• Choose Restrictions for Content & Privacy.
• Switch off the function.

Solution 9: Be Attentive and Track the Trips

The following advice should be remembered when traveling for work:

• Make sure the QuickBooks mobile app is running in the background by opening the app before you leave on your journey.
• Restart the QuickBooks mobile app and sign in if your smartphone runs out of battery life.
• The software might record several brief excursions rather than just one if you’re stuck in stop-and-go traffic.
•  If you would like not to, you are under no need to change these excursions.

How to Fix Mileage Tracking Issues in QuickBooks Self-Employed for Android and IOS

Here, the step-by-step guide will help users fix mileage tracking issues in QuickBooks Self-Employed for Android and IOS to ensure they get accurate mileage tracking. Users are advised to check and adjust location settings, disconnect from Wi-Fi networks while driving, and fine-tune mileage settings for better accuracy, albeit with potential battery implications.

To know more, Keep Reading!

To Fix Mileage Tracking Issues in QuickBooks Self-Employed for Android

• Review Location Settings in your Andriod Device: Ensure that the QuickBooks (QB) Self Employed app is allowed to run in the background on your device.
• While Driving Disconnect the Wi-Fi Network: It becomes harder for the application for mileage tracking if your device is connected to Wifi. Use your phone’s internet data for mileage accuracy.
• Improve the Mileage Settings: Issues related to mileage tracking in slow-moving traffic and reaching up to a non-trackable location can be fixed by making certain changes in the mileage settings. Go to Settings>Mileage Settings> Turn on the Track Slow Speed Trips> Turn on the Boost Location Accuracy. 
• Turn off Battery Restrictions and Background Data Usage: You must turn off the data saver, battery saver, and battery optimization settings to reduce interference of device settings and QuickBooks Self-employed GPS tracking.
• Ensure that your QuickBooks App is Updated: If you’re using an older version of the QB Application, you may face issues related to mileage tracking. To resolve this, you must ensure that you’re using the most updated version of the QuickBooks Self-Employed App.
• Update your Device: If your phone or tab is not updated to its latest version, other applications may face errors. So, to remove this issue, ensure you are running QuickBooks Self-Employed on your up-to-date devices.
• Manually Edit Trip Details: If none of the above-mentioned solutions works, go ahead and edit the trip details manually by editing your starting and ending location.

Fix Mileage Tracking Issues in QuickBooks Self-Employed for IOS

Enlisted below are the solutions to resolve QuickBooks mileage tracking issues.

• Fix the Location Settings of Your Settings: Go to the settings menu of your iPhone and iPad. Scroll down and click on QuickBooks Self-Employed App> Location> Always> Turn on Cellular Data and Motion & Fitness, Background App Refresh.
• Check if Auto-Tracking mode is On: Open the application and go to the mileage menu. Then, click on Auto-tracking and then select the Check Mileage Settings.
• Update the Application: Go to the app store, click on the Today tab, and then click on your profile. You will get the option to update the app, Update it!
• Update your iPad or iPhone: You must ensure that you are running the QuickBooks Self Employed app on an updated device. Older versions of your iPad or iPhone will not work well with any installed application.
• Make Changes in the Feature Settings: Open your iPad or iPhone’s Settings, click on Screen Time, and then select Content & Privacy Restrictions and turn it off.
• Add the Application to the Ignore List: You must add the QuickBooks Self Employed app to Ignore Lists. This will prevent it from being banned by the third-party antivirus application.
• Edit Trip Details Manually: If no other solution works, you can always make changes to the trip details manually.

---

Frequently Asked Questions

Que: What is the operation of QuickBooks Self-Employed mileage auto-tracking?
Ans: From beginning to end, QuickBooks automatically recognizes and records everything. Simply bring your smartphone, use the QuickBooks Self-Employed mobile application, and get behind the wheel.

Que: How can I configure QuickBooks’ mileage rate?
Ans: Choose the employee’s vendor profile that you set up for mileage from the Vendor dropdown menu. To expand the section, choose Item information. Choose the particular item you generated from the dropdown menu under Product/Service. As necessary, enter or change the Quantity, Rate, Amount, and Description.

Que: Should I record my mileage?
Ans: You will likely need to monitor the following, regardless of your work situation: The total number of miles traveled in a year. The odometer values at the beginning and conclusion of the year. Miles incurred on every business travel.

Que: How do you maintain track of your spending and mileage?
Ans: A dependable mileage-tracking program, like Timeero, is the most straightforward way to keep track of your work-related mileage. The more conventional approach, which is prone to inaccuracy and depends on odometer readings and paper logs or spreadsheets, is also an option.

Que: Does QuickBooks count mileage as an expense?
Ans: Your mileage expenditure account in QuickBooks keeps track of these bills. One option is to select Reports (Take me there) and generate a Profit and Loss report. Your account for mileage expenses has a list of all the costs.

Que: Why is QuickBooks Mileage Tracking Not Working?

Ans: The QuickBooks Mileage Tracking is not working because of incorrect location settings, the QuickBooks application is not updated, the device software is not updated, antivirus or firewall settings, and incorrect auto-tracking settings. 

Que: How to fix Mileage Tracking Issues in QuickBooks Online or Self Employed?

Ans: To fix mileage tracking issues in QuickBooks Online or Self Employed, you will have to make changes in the location settings, update your device as well as the QuickBooks app to its latest versions, loosen up the antivirus setting, and include the QB app into the approved apps list or Ignore lists.

Que: How to switch on the tracking miles option in iOS to fix the inoperational Mileage Tracking in QuickBooks?

Ans: To switch on the tracking miles option in iOS to fix the inoperational Mileage Tracking in QuickBooks, you must open the settings menu. After this, click on ‘Your Miles’ and select the ‘Mileage Troubleshooting’ option. You can process by checking the box ‘Make Sure These Settings Are Correct’.

Que: How could iOS users resolve the issues related to mileage tracking in QuickBooks Self-Employed?

Ans: IOS users can resolve this QuickBooks Self-Employed mileage tracking not working issue by ensuring that the Auto Tracking mode is turned on, location settings are correct, updating the QuickBooks Self-Employed app from the app store, updating their iPad or iPhone to its latest version, edit the feature settings, or edit the details manually.

Que: How can an Android phone user fix the Mileage Tracking Issues in QuickBooks Self-Employed?

Ans: Android phone users can fix the mileage tracking issues in QuickBooks Self Employed by reviewing the location settings, disconnecting the phone from the wi-fi network, improving mileage settings, turning off battery restrictions and background usage of internet data, updating the QuickBooks app, and updating the android device, or at last, edit details manually.