QuickBooks Desktop Won’t Open or Doesn’t Start Error – (How to Fix)

Are you facing issues regarding “QuickBooks Won’t Open or Doesn’t Start Error”, “has stopped working”, “stuck on loading screen” or […]

Are you facing issues regarding “QuickBooks Won’t Open or Doesn’t Start Error”, “has stopped working”, “stuck on loading screen” or “not responding”? Don’t worry!! Read this simple solution guide to fix QuickBooks won’t open error & open QuickBooks in safe mode.

In QuickBooks, many times you face problems, and one of them is not opening or starting QuickBooks software. To fix the software issue you have to know the root cause. So the root causes are listed here that help you to get to know about yours. After, you identify the reason then choose the solution. If you don’t know which solution is suitable then first try to fix it using the QuickBooks Tool hub. It definitely helps you to fix the QuickBooks Desktop Doesn’t Start or Won’t Open Errors.

Here, you get the list of reasons for the symptoms so you must identify the reason behind the error.

After that, go with the solution listed below in this article to resolve the error of QuickBooks not opening. The solution you have to pick must be according to your reason for the cause. Follow the solution step-by-step and you are done with fixing the issue.

What Causes QuickBooks Desktop Won’t Open or Doesn’t Start Error

When users click on the QuickBooks Desktop software or company file, but the program doesn’t start or won’t open. When users The reasons must be known so that you can search and apply a solution to fix it so here are a few reasons that you can check for to fix the QuickBooks Desktop Doesn’t Start or Won’t Open Errors. The reasons are mentioned below:

  • The hard disk of your computer is damaged.
  • Windows operating system is not updated.
  • .ini files are corrupted.
  • The company name is too long.
  • Installation is not done properly of your QuickBooks Desktop software.
  • The QuickBooks version is outdated.
  • The company file having some issues.
  • Windows users are not having full admin access or any other problems.

What are the Symptoms of QuickBooks Won’t Open or Doesn’t Start Error?

There are a few symptoms that you get when the error is going to occur. These symptoms are as follows:-

  • QuickBooks Desktop Freezes
  • Slow running of Windows operating system due to the old version.
  • Your system hangs many times frequently.
  • Slow response of input into your system.
  • Unable to open the QB company file.
  • Installation not done properly

Why that is Going on Leading to QuickBooks not Opening issue?

  • Hard Disk is Corrupted
  • Company Name is Very Large
  • Operating System is not updated
  • Installation of QuickBooks Desktop is not the proper format
  • Missing or damaged QBWUSER.INI file

Solution Steps to Fix QuickBooks Desktop Won’t Open or Doesn’t Start Error

Users can follow the below-mentioned solutions steps to troubleshoot the QuickBooks Desktop Doesn’t Start or Won’t Open Errors.

Solution 1: Repair QuickBooks Desktop Installation

Repair QuickBooks Desktop Installation

In this, you will do a repair that fixes all the damaged files of installation that are causing QuickBooks Desktop not to start. The steps are:

  • First of all, do the backup of your company file and then proceed.
  • Restart your system properly.
  • Open the Control Panel from the Start menu button.
  • In the window of the Control Panel, click on the options Programs and Features.
  • Then again click on Programs.
  • You are in the window where the list of programs is opened.
  • Locate for the QuickBooks program.
  • Right-click on it, and select Uninstall/Change option.
  • You have to click on Continue and then click the Next button.
  • After that, click on the Repair option to start the repair and then click on the Next button.
  • It started the repair process and when it is done click on the Finish button.
  • You are done with repairing the QuickBooks.
  • Now update the QuickBooks to the latest release available.

Solution 2: Use QuickBooks Tool Hub

Download QuickBooks Tool Hub. QB Tool hub is a very useful tool that helps to resolve common QuickBooks errors and works with Windows 10, 64-bit version. Users can download the latest version (1.4.0.0) of the QuickBooks Tool Hub.

QuickBooksToolHub.exe
  • First of All close the running QuickBooks Software.
  • And, Download the Latest version of QuickBooks Tool Hub.
  • Open the (QuickBooksToolHub.exe) Downloaded File.
  • Follow the Install and agree to the terms and conditions.
  • After that, When the installation is complete, Then double-click the icon on your desktop to open the tool hub.

Solution 3: Close QBW32.exe Process

The next solution method is closing the QBW3.EXE to end the complete QuickBooks process.

  • First right-click on the Windows taskbar and then choose the Start Task Manager.
  • After that, click on the Processes tab and click on the header to sort the processes.
  • Locate and select the QBW32.EXE and choose the END Process option.

Solution 4: Rename the QBWUSER.ini. file

With the help of renaming QBWUSER.ini. file, You can also fix the QuickBooks Desktop Won’t Open issue.

  • When users try to access the folder have a .ini file, but they can’t able to find the file, enable the hidden folders and files.
  • After that right-click on “QBWUSER.ini.file” and choose “Rename“, and type “Insert.old” in the last file name.
  • Now you can rename “ecm.file” to something else. If your QuickBooks software works after that, then the problem has been resolved.

Solution 5: Solve Problem using Quick Fix My Program

Solve Problem using Quick Fix My Program

To run Quick Fix my program for solving the QuickBooks Desktop won’t open error, you have to download the QuickBooks Tool Hub.

  • Close the QuickBooks program.
  • Then download the QuickBooks Tool Hub into your computer.
  • Save the downloaded file on the location where you remember it.
  • Go to the file location where you have saved the downloaded file.
  • Then double-click on the .exe file of tool to start the installation.
  • Follow the instructions you get on your screen to install the QuickBooks Tool Hub properly.
  • When you are done with the installation then click on Finish button.
  • Go to your Desktop and right-click on the QuickBooks Tool Hub Icon.
  • Choose option Run as Administrator.
  • In the Tool Hub, you get many options.
  • From which, choose the Program Problems.
  • After that, you have to click on the Quick Fix My Program.
  • It scans the QuickBooks program with all its files.
  • Find and then fix the problem.
  • Now you can start the QuickBooks software and open the data file that is causing the problem to check for errors.

Solution 6: Run the QuickBooks Install Diagnostic Tool

Run the QuickBooks install Diagnostic Tool

Run the Diagnostic tool from the QuickBooks tool hub to find if there are any installation issues. The steps are:

  • Close the QuickBooks program.
  • Then download the QuickBooks Tool Hub into your computer.
  • Save the downloaded file on the location where you remember it.
  • Go to the file location where you have saved the downloaded file.
  • Then double-click on the .exe file of tool to start the installation.
  • Follow the instructions you get on your screen to install the QuickBooks Tool Hub properly.
  • When you are done with the installation then click on Finish button.
  • Go to your Desktop and right-click on the QuickBooks Tool Hub Icon.
  • Choose option Run as Administrator.
  • In the Tool Hub, you get many options.
  • From which, choose the Installation Issues option.
  • Click on the QuickBooks Install Diagnostic Tool.
  • Then it diagnose the QuickBooks and its files that takes some time.
  • When it is done then restart your system.
  • Open the QuickBooks Desktop and then open the file to check for problems.

Solution 7: Do a Clean Installation of QuickBooks

Run the Clean Install Tool from the Tool Hub

The Clean Install Tool helps you in renaming the QuickBooks old folders into your system. When you reinstall the QuickBooks and run it then it makes new folders on its own. It fixes the issues. After renaming the folder, you have to uninstall and then reinstall the QuickBooks Desktop on your system. The steps are:

Uninstall the QuickBooks Desktop

  • In your Windows Desktop.
  • Open the Control Panel.
  • Then click on Programs or Programs and features option.
  • Again, click on Programs and Features option.
  • You get the list of Programs that are installed into your Windows system.
  • Locate the QuickBooks software and then right-click on it.
  • Click on option Uninstall/Change option.
  • The uninstall wizard opens up.
  • In this, go with the Uninstall process and complete it to completely uninstall the QuickBooks Desktop software.
  • After this, uninstallation is done completely.

Reinstall QuickBooks Desktop

  • After uninstall, you have to reinstall the QuickBooks Desktop on your Windows system.
  • Go to the downloaded file into your system where you have saved it.
  • Then double-click on that installer file with .exe extension.
  • The installation wizard opens up that help you to install the QuickBooks Desktop properly.
  • Follow all the steps shown to you one-by-one on your display.
  • After following all the instructions, click on Finish button to get it done.
  • Now, you are done reinstalling the QuickBooks desktop on your system.
  • Try to Open QuickBooks and then open the company file also to check for errors.

Solution 8: Suppress the QuickBooks Desktop Application

Suppress the QuickBooks Desktop Application

You are facing issues with your QuickBooks Company File that cause your QuickBooks Desktop Doesn’t Start or Won’t Open Errors. So, to resolve it you have to do the following steps:

  • You have to open the QuickBooks software with No company open window.
  • For this, you have to press and hold the Ctrl key from keyboard.
  • After that, right-click on QuickBooks icon and select Run as Administrator.
  • Then wait for the screen of No company file open window.
  • After that, release the Ctrl key from keyboard.
  • Click on the option to select a company file.
  • Then after choosing the company file click on the Open button and you are done.

Solution 9: Create New Windows User Admin

Create New Windows User Admin

You can also try to create a new admin. Maybe there are issues in the previous user account. So, try to use QuickBooks in a new user account with full admin access. The steps are:

  • To create the local account.
  • Press and hold Windows + I keys together from your keyboard.
  • Now open or access the Windows 10 settings into your system.
  • You have to click on the Accounts.
  • Then go to the option of Other People or Family.
  • Choose the Add Someone else to the computer option.
  • If it asks you to enter any email address then no need to mention the email address.
  • Instead click on the option I don’t have this person’s sign-in information.
  • You see an option Add a user without a Microsoft account so click on it.
  • Create the credentials that are new username and password.
  • After that, click on the button named Next to proceed further.
  • Make sure to create this new account local as Administrator.
  • Now hit on the local account that you just created newly on the page of same account settings.
  • You have to click on the option Change account type.
  • Transform from the Standard User to Administrator in the account type.
  • Click on the OK button to continue.
  • Restart the QuickBooks Desktop and then open the company file to check for errors.

In conclusion, you get to know how to fix the QuickBooks Desktop Doesn’t Start or Won’t Open Errors. Here are the top solutions that help you to fix it. Before that get to know the cause so that it helps you to choose the solution accordingly.


Frequently Asked Questions (Faqs)

What to do if I get the Error Files in use While Repairing the QuickBooks Desktop to fix the QuickBooks Desktop Doesn’t Start or Won’t Open Error?

It happens many times that you get the error files in use message on your screen while repairing the QuickBooks software. You have to do the following things:

checked You have to click on the Ignore button on the Message box of the error shown on your screen.
checked If it shows you to restart your computer message then click the OK button.
checked In case, the Ignore button is not here or visible then click on the Close button and continue with the repair process.

How to Restart or Reboot the Computer after Performing the Solution to Fix the QuickBooks Desktop Doesn’t Start or Won’t Open Errors?

checked In your system, when you are done with the solution steps.
checked To refresh your system restart or reboot it once.
checked Go to the Windows Start menu button.
checked Click on the Power button.
checked Then select the option Restart.
checked The computer shuts down and then restarts automatically.
checked You have to wait for the whole process to be done on its own.

How to Rename the .ini File Manually to Fix QuickBooks Desktop Doesn’t Start or Won’t Open Errors?

checked Go to the QuickBooks folder where you have all the files with the .ini extension
checked Search for the file with .ini extension
checked Then right-click on the file and choose the Rename option
checked Add the OLD at the end of the file name
checked After that, press Enter button to save it
checked Now, you have to do this with all the .ini files you have in this folder.

Can using the Latest Version of QuickBooks help you to Avoid such Errors?

Software experts recommend using the most updated version of QuickBooks which is equipped with the most advanced tools and features to help you avoid such errors with ease.

Which one Leads to QuickBooks, not Starting Problem? Hard Drive Corruption or Program File Damage?

Program file damage and hard drive corruption both lead to the most common problem of QuickBooks: QuickBooks won’t start.

Does the “QuickBooks won’t start” Problem Leads to any business Complexity?

Yes. QuickBooks won’t start problems that lead to the hampering of business processes and in turn impact the organization severely.

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