Problems establishing or connecting bank accounts are frequently encountered with QuickBooks online; but, sometimes, these banking problems might also arise with QuickBooks Desktop. The error code OLSU 1024 may appear to a user when they are setting up a bank account in QuickBooks Desktop. Specifically, OLSU issues pertain to internet banking, and QuickBooks Error OLSU 1024 arises when QuickBooks Desktop cannot establish a bank account due to certain causes. If you have already run into this error in QuickBooks Desktop, you should quickly resolve it by following the steps outlined in this article.

What is QuickBooks Error OLSU 1024?

Access to the FIDir.txt file, which contains the details about your financial institution, is necessary in order to create or link a bank account in QuickBooks Desktop. When the FiDir.txt file is out-of-date or missing, the QuickBooks update error OLSU 1024 occurs and an error notice appears. An error happened when the branding files were being updated! Restarting the Online Banking Setup Wizard will restart the updating procedure.

A few more factors, such as a corrupted or outdated QuickBooks Desktop application, might occasionally also cause the QuickBooks Bank Feed Setup Error. Each cause’s remedy can be found in the article’s later sections.

Steps of Fixing QuickBooks Desktop Error OLSU 1024

Solution 1: Update the QuickBooks Desktop software.

See our post on How to Update QuickBooks Desktop to the Latest Released Version for comprehensive information on installing the most recent updates for the Desktop programme.

Solution 2: Use the QuickBooks menu to Launch the Financial Institution Directory Automatic Update.

  • Click the Bank Feeds Centre link after launching QuickBooks and selecting Bank Feeds under the Banking section.
  • Choose Sync all for this bank from the drop-down menu by clicking on it.
  • Additionally, you can click the refresh symbol at the top of QuickBooks Desktop.
  • Get the Most Recent Directory of Financial Institutions here.
  • Open Windows File Manager, then go to C:\ProgramData\ Intuit\ QuickBooks 20XX\ Components\ OLB\ branding\ filist to find the QuickBooks folder.
  • Rename can be chosen by right-clicking the FiDir.txt file.
  • After saving the file, append.OLD to the file name.
  • Go to the website associated with your QuickBooks Desktop edition to obtain the most recent version of the Financial Institution Directory.
  • Once you have selected all of the text on the page, use the keyboard shortcut Ctrl + A to copy the text.
  • Return to the desktop and execute a right-click on it.
  • Select Text Document after moving your mouse cursor to the New section.
  • To paste the copied content, open the text file and press Ctrl + V.
  • Now choose Save from the File tab.
  • Rename can be chosen by right-clicking the text file.
  • Fill in the file name field with fidir.
  • Place a copy of the file into the QuickBooks filist folder.
  • Proceed to the next troubleshooting step if you are still receiving the OLSU 1024 Error after trying to set up the account once more.

Solution 3: Fix the installation of QuickBooks Desktop

  • First you have to download QuickBooks Tool Hub.
  • Now you have to repair the QuickBooks Installation with the QuickBooks Install Diagnostic Tool.
  • Now you have to run the command Quick Fix my program.


The troubleshooting techniques outlined in this article should have assisted you in fixing QuickBooks Error OLSU 1024. If the FiDir.txt file becomes out of date, the issue may recur. To prevent this, make sure to update the financial institution directory on a regular basis. If the problem persists or if another issue arises when attempting to connect the bank account in QuickBooks, please contact us at Dancing Numbers team.

Frequently Asked Questions

What does QuickBooks olsu1013 error code mean?

Something is wrong with the bank’s server. QuickBooks cannot read the format of the bank file. Incorrect credentials while login in or an outdated version of the software.

What does QuickBooks OL 301 error code mean?

When there is a problem using Direct Connect to connect to the financial institution, the OL-301 error appears. In the end, the financial institution might have to put a remedy into place.

In QuickBooks, What does error code OL 205 mean?

You run into QuickBooks problem OL 205 when you try to update your account so that QuickBooks can download fresh transactions. You can’t use QuickBooks to access your bank feeds because of this problem. A brief bank server outage or a problem with the QuickBooks company file are the causes of this error.

What does QuickBooks OL 332 error code mean?

When QuickBooks tries to use online banking services, it typically detects an invalid customer ID or pin. This error. A key reason could also be that one of the financial accounts isn’t enabled.

What does error code 393 mean?

Any of the following scenarios could result in an OL-393 error: Some account information is wrong or the Quicken account is concealed.

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