QuickBooks Subscription has lapsed error is a panic-generating error message that users often experience. In the absence of an active subscription, QuickBooks users fail to use this particular software properly. Hence, it is important to know what this error message is all about, and how one can fix it.
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What is QuickBooks Subscription has Lapsed Error?
Furthermore, subscription provides a temporary license to access QuickBooks Desktop software. In some cases, when QuickBooks fail to authenticate the subscription, it displays the following error message:
After you have seen the subscription has lapsed error, you will not be able to use the accounting software or install the updates. As prompted by the error message, upgrading the credit card details and authenticating the internet connection is not adequate to fix the issue. You may be required to conduct extra troubleshooting steps to solve the subscription has ended error.
In today’s article, we will learn all about the error, its causes, symptoms, and ways to fix this subscription has lapsed issue.
Not to mention, if you are thinking whether you can use QuickBooks post expiration of subscription, you need not to worry. You will be able to use the file even if you fail to restore the subscription. But, you will not be able to receive security updates plus the online services such as:
- Online Banking
- Online Backup
- QuickBooks Desktop Payroll Services
- Live Support
Hence, once you get the QuickBooks Subscription has lapsed message, the software can only be used for maintenance of company data and manual tracking.
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How does a QuickBooks Subscription Lapsed Error affect my Business?
The adverse impacts of a lapsed subscription can be drastic, usually for those type of businesses who depend on QuickBooks to handle their finances. Not to mention, a lapsed subscription can trigger delays in payroll processing, several financial inaccuracies, overlooked payments that can impact the reputation of a business along with its financial steadiness.
What is the Cause of the QuickBooks Subscription has Lapsed Error?
One of the primary reasons that leads to QuickBooks Subscription has lapsed error, is expired QuickBooks Desktop subscription. It leads to the display of the error message.
Apart from that, here is a list of the causes of the QuickBooks Subscription has lapsed error:
- Intuit has stopped the QuickBooks Desktop version you are accessing, resulting in the QuickBooks Desktop subscription has lapsed error.
- Outdated QuickBooks Desktop application can give rise to errors like subscription has lapsed in for QuickBooks Desktop.
- Network connectivity problems occur due to a wrongly configured internet browser or due to an issue with the router itself.
- QuickBooks has failed to renew your particular subscription due to an outdated credit details.
- In case the information concerning Product and License is corrupted, users may find the error message, “It looks like your QuickBooks Subscription has lapsed”.
- Often installation issues can also give rise to issues authenticating the QuickBooks subscription.
What are the Symptoms of the QuickBooks Subscription has Lapsed Error?
When you face the QuickBooks Subscription has lapsed error, the following issues may occur:
- You will be unable to update the QuickBooks Payroll or QuickBooks Desktop.
- Accessing the QuickBooks Desktop or using it becomes a problem.
- All the journal entries may turn unreliable.
- Users will not be able to download the current tax tables.
- Viewing or opening the company data will be impossible
Such symptoms of the QuickBooks Desktop Pro Subscription can be highly difficult. Hence, effective troubleshooting becomes necessary to fix this issue.
What are the Troubleshooting Steps for QuickBooks Subscription has Lapsed Error?
Depending on the causes of the error, here is a complete overview of the troubleshooting methods that you can use:
Solution 1: Update Credit Card Info in CAMPS
Based on the reasons for the error, here is the list of the solution options that you can implement. Here is how you can update your particular payment details for your QuickBooks subscription in the portal for Customer Account Management:
- Open your web browser and visit http://camps.intuit.com/. Sign in to as an Admin user to the Customer Account Management Portal.
- Choose QuickBooks Desktop from your list of products and services.
- Choose the details beside your QuickBooks Product.
- Choose Edit best your Payment Method. Now you need to update all the payment details. When it is over, you just need to click choose Save and then Close.
- Now open your QuickBooks Desktop.
- Now navigate to the Help menu and linger over Mange my License. Now choose Sync License Data Online.
If the error still persists, try using solution 2.
Solution 2: Run the QuickBooks Diagnostic Tool from the Tool Hub
Often a damaged Windows file restricts QuickBooks Desktop from linking with online services. So first download the QuickBooks Desktop tool hub, install it, and run it.
Step 1: Download the QuickBooks Tool Hub
The QuickBooks Tool Hub assists in resolving common issues. You need to shut down QuickBooks in order to use the tool hub.
- Download and install QuickBooks Desktop Tool Hub.
- Now download the current version of the QuickBooks Tools hub (1.6.0.3). You need to save the file someplace where it is easy to locate. In case you had installed the Tool Hub before, you need to know which version is installed in your system. Choose the Home tab. At the bottom, the version will be visible.
- You need to open the file that you have downloaded.
- Now you need to do as per the on-screen steps in order to install and then give consent to the conditions and terms.
- When the install is complete, you need to press double-click on the icon on your particular Windows Desktop in order to open the tool hub. In case you fail to locate the icon, search in Windows for QuickBooks Tool Hub and choose the program.
Step 2: Run the QuickBooks Diagnostic tool from the Tool Hub
- Open the QuickBooks Desktop Tool Hub and choose Installation Issues.
- Choose the QuickBooks Install Diagnostic tool to fix any Windows files required to run QuickBooks.
- Choose OK when the Diagnostic Tool finishes.
- Begin QuickBooks Desktop and then open your particular data file.
In case the subscription error still persists after the QuickBooks Desktop Tool hub is used, then go for solution 3.
Solution 3: Install the Most Recent Updates of QuickBooks Desktop Software
A version of QuickBooks that is outdated is the most common cause of errors in different QuickBooks features, including the subscription verification feature. QuickBooks desktop no subscription error is resolved when the latest updates are installed, which makes it faster and more reliable.
Install the current update of the QuickBooks Desktop version. It often resolves the subscription errors. It ensures that you have the current fixes and features.
- Open QuickBooks and From the QuickBooks menu bar, select the Help tab.
- When you click Update QuickBooks Desktop, the application will take you to the Update QuickBooks window.
- Select Essentials, New Features, Maintenance Releases, Help, and Accountant options on the Update Now tab.
- Once the updates have been downloaded, restart QuickBooks.
- Click Install Now on the Prompt that asks for permission to install the updates.
- Install the updates, then run QuickBooks and access the company file to see if the QuickBooks desktop Pro 2022 no subscription error is fixed.
Solution 4: Restore Your Product and License File
QuickBooks Desktop saves a file with your license and product information in your hard drive. In case there is an issues with it, the file can be restored with the steps below:
- Get your license and product details.
- Now close your QuickBooks Desktop. Now open the Windows Start menu.
- Enter Run in the given search box and choose Run.
- Enter C:\ProgramData\Intuit\Entitlement Client\v8 and then click Enter. In case a folder does not open, enter C:\ProgramData\Intuit\Entitlement Client\v6.
- Search for the file EntitlementDataStore.ecml. Prss right-click on it and choose Delete. Choose Yes to ensure.
- Now open your QuickBooks Desktop along with your company file.
- Comply the on-screen instructions to register QuickBooks once more with your license and product info.
Solution 5: Check Your Internet Connection Settings
In case the subscription error still persists, you need to probe the internet connection settings in your QuickBooks Desktop.
Verifying the internet connection settings is the next step in the troubleshooting process to fix the QuickBooks desktop subscription error. When updating the program, you might find the following solutions helpful:
Step 1: Adjust the System’s Time and Date Settings
Due to the computer’s incorrect system date and time, the update procedure may be hampered. When you see the QuickBooks 2021 desktop with no subscription problem, check the system date and time on the computer as follows:
- You have to right-click the system clock on the desktop. Then you have to choose the Adjust Date/Time option.
- Then you have to choose the Change date and time option and then you have to define the current date and time. After configuring these settings you have to click OK twice.
- Now you have to close and then open the QuickBooks Desktop again to check if you see QuickBooks Desktop discontinued 2023.
- Then you have to try to update your QuickBooks Desktop again.
Step 2: Verify the Internet Connection Settings
By checking your internet connection, you can control the cause of your update and QuickBooks desktop 2022 subscription issues. Try visiting any banking page in your browser to check the security of your connection. Launch QuickBooks Desktop if you can access the internet, and then follow the below steps:
- Select the Internet Connection Setup option from the Help menu.
- Following that, control your QuickBooks desktop 2023 subscription by selecting “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet.”
- Then you have to click the Next option.
- In order to resolve the QuickBooks Pro no subscription problem, select Advanced Connection Settings.
- Choose the Restore Advanced Settings option after opening the Advanced tab.
- Click OK and then you have to click Done.
- Now, to resolve the QuickBooks Pro 2021 no subscription error you have to try to update QuickBooks Desktop
Keep a few things in mind while checking these settings,
- The use of download accelerators will cause interferences with the download of updates. Disable these accelerators in certain situations or speak with ISP support to find a way to renew your QuickBooks desktop subscription.
- When using a dial-up connection, you must ensure that the speed is at least 28.8 kilobits per second.
Step 3: Configure the Personal Firewall and Security Settings
Because of incorrectly configured internet security and personal firewall software settings, your update process could interfere with the QuickBooks Desktop 2020 no subscription message. You have to make ports 80 and 443 active. Access the following files as well:
- AutoBackupExe.exe
- DBManagerExe.exe
- FileManagement.exe
- Dbmlsync.exe
- QBServerUtilityMgr.exe
- FileMovementExe.exe
- IntuitSyncManager.exe
- QBDBMgr.exe
- QuickBooksMessaging.exe
- QBDBMgrN.exe
- QBGDSPlugin.exe
- QBCFMonitorService.exe
- QBLaunch.exe
- QBW32.exe
Although it is rare, QuickBooks Desktop will use the fallback port 57619 if any other app is using all of these ports. You can now check to see if the QuickBooks software is still experiencing subscription difficulty or not.
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Solution 6: Reset Internet Explorer Settings
In order to fix the QuickBooks desktop 2022 no subscription error, you need to reset the IE settings as follows:
- Launch the Internet Explorer and Choose the Tools menu.
- Click on Internet Options. Now, move to the Advanced tab option.
- Click on Restore Defaults or Reset option.
- Choose Apply, then followed by OK.
Solution 7: Disable the Firewall and Antivirus Settings
You can also disable the firewall and antivirus applications when you experience QuickBooks Pro subscription errors, with the help of the following steps:
- Find the third-party antivirus application on your computer.
- Press right-click on the icon for anti-virus and then click the Disable option. Now install the QuickBooks Desktop and update once more.
Your antivirus application must have the required permissions before you can make changes. You might not be able to disable the antivirus app. For information on temporarily disabling or configuring software, consult the manufacturer’s user guide or website.
Install QB Desktop and update it again after you disable the firewall and antivirus software.
Solution 8: Reinstall QuickBooks in Selective Startup
There are specific steps to follow if you want to cancel QuickBooks desktop subscription. If you are experiencing any error currently, you can reinstall QB in the selective startup mode as follows:
- Make sure you create a backup of the company file.
- Keep with you the product and license information of the QuickBooks version.
- Now shift to selective startup mode. You can do it by launching pressings Windows + R
- Write msconfig and click Enter.
- Navigate to the General tab. Move to selective startup. Now click the Load system services.
- Choose All Microsoft services in the tab for Services.
- Click the option for Disable
- Now you need to uncheck Hide all the particular Microsoft services. Now select Windows Installer.
- Press OK. Now restart the computer from the particular system configuration window.
- Now Uninstall the QuickBooks Desktop application and then reinstall it.
- Now, Shift to the normal mode by entering msconfig in the particular Run window.
- Select the Normal Startup option provided in the General tab.
- Press OK and then start your device from the particular system configuration window.
The steps mentioned above are very precise and clear. You can follow the steps and fix the issue on your own very easily. However, it is quite possible that you may get stuck when implementing them. In such scenarios, it is recommended to take the assistance of QuickBooks experts.
See More: How to Cancel QuickBooks Desktop Subscription
The moment when you connect with a QuickBooks expert, they will enquire about the symptoms of the error. Once they determine the issue and its cause, they will guide you step-by-step to implement the solutions.
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Frequently Asked Questions
Is it Possible to Access QuickBooks without any Subscription?
A majority of the users keep upgrading the QuickBooks Desktop application frequently, but they do not realize that there is an option present for which they will not be requested to pay any fee. Yes. It is possible to purchase QuickBooks Desktop software in the absence of any premium subscription.
What will happen When I Cancel the QuickBooks Desktop Subscription?
When the QuickBooks Desktop subscription is cancelled, you will be unable to use or even access QuickBooks Desktop. The company file will stay available on your system. But, you will not be able to use or access your particular data file due to the unavailability of a subscription. A direct reactivation or license of the particular subscription will become mandatory to see and run the data.
How to Renew Your Particular QuickBooks Desktop Subscription?
When your particular subscription is canceled or finished, it is possible to only use your files in the provided View-only mode. It can be done for one year post-ending of the subscription. Once your purchase the subscription, editing is possible then. The process of renewal can be monitored by seeking support.
What to do if I not Want to Renew the Subscription Yet?
In such a scenario, when you are not willing to renew the QuickBooks subscription because of some problem, you can keep using QuickBooks Desktop for three years in the read-only mode.