How to Fix QuickBooks Connection Has Been Lost Error?

Has there ever been an error message on your screen that the “QuickBooks Connection Has Been Lost” and you were […]

Voiced by Amazon Polly

Has there ever been an error message on your screen that the “QuickBooks Connection Has Been Lost” and you were left wondering what went wrong? The user may experience significant consequences when such errors arise out of the blue and disrupt an ongoing activity. So let’s dig into the techniques that will enable you to successfully and swiftly remove the problem.

Save Time, Reduce Errors, and Improve Accuracy

Dancing Numbers helps small businesses, entrepreneurs, and CPAs to do smart transferring of data to and from QuickBooks Desktop. Utilize import, export, and delete services of Dancing Numbers software.

*No credit card required

The QuickBooks software accommodates user needs and ensures a smooth working environment when handling complex business data. QuickBooks requires regular updates for the same reason, although software updates are not the same as software upgrades. A software update is a change to a new edition, but an upgrade from an older version to a newer one requires combining the user system, server operating system, and network share.

The whole updating process necessitates a precise strategy, and user friends regularly encounter QuickBooks network connection errors during this process. We’ll walk you through resolving the QuickBooks connection has been lost problem in a few easy steps right now.

What is the QuickBooks Connection has been Lost Error?

The QuickBooks connection has been lost or the QuickBooks network connection failure may occur when using QuickBooks desktop. When attempting to work on the corporate file, it appears. “Connection to the company why is lost,” reads the error notice. Any unsaved data must be input again, and QuickBooks must close right away.

You will be unable to work on your company file as a result of this problem, thus it must be fixed quickly. This problem is comparable to the “abort error,” in which the program encounters difficulties when attempting to switch to the corporate file in the middle of a procedure. Another possibility is a corrupted QBWUSER.ini file. We go through the several causes of QuickBooks lost connection issues and all the possible solutions in this article.

Symptoms for QuickBooks Connection has been Lost Error

Whenever a user tries to open their company file or try to work on it at the time user may come across the error message i.e. QuickBooks Connection has been lost. This error message shows that the connection between the two company files has been lost, so at this moment, the user has to close the application immediately without any delay. It suggests to the user that all the unsaved data has been lost and would need to be re-entered again.

Reasons the QuickBooks Kept Losing the Connection with the Company File

Following are some of the reasons why QuickBooks keeps losing connection with the company file:

  • The QuickBooks connection has been lost errors may be caused due to the corrupted company file or corrupted directory file.
  • The error may also occur due to the firewall program or the antivirus program in the computer as they may interfere with the application.
  • The systems that have multi-user configuration and running various QuickBooks versions may also face this error.
  • The most common reason for the QuickBooks connection to the company file has been lost is “Cannot Communicate with the company file QuickBooks“.
  • The damaged data in the company file may also prompt the error message that QuickBooks encountered a network problem.
  • The folder that contains the company file may lack due to insufficient permission which leads to a QuickBooks desktop connection loss error.
  • The service that is qbcfmonitorservice is terminated unexpectedly and it is the one which keeps the connection between the company file and QuickBooks.
  • Whenever the company file is stored on another computer or a portable device and the connection between the two is disrupted due to some issues, such condition the QuickBooks connection the company file is lost error occurs.
  • If more than one system on the network configures the QuickBooks company file to the host, then the connection to the company file that has been lost will arise automatically.
  • The error message can also arise if the window where the company file is stored is in sleep or hibernation mode, you can check it in power management settings.

How to Remove the Error message: Connection Has Been Lost – QuickBooks?

In case you are working on QuickBooks Desktop and you came across QuickBooks connection issues at that time you won’t be able to continue your work on that file. In such a situation, you may lose your data which you have entered and not saved yet. As in such cases, the unsaved data will not be saved automatically. You have to re- enter such data again. You can follow the following troubleshooting methods to resolve the error:

Method 1: Check if the Workstation is Connected Properly to the Network or Not.

Whenever the file is hosted over the internet or QuickBooks is set up over the multiuser mode, at the time the chances of error that QuickBooks lost connection to the Company file increases. So, in such case first you have to verify if your workstation is connected to the network properly or not. It does not matter whether it is connected to a wired network or a wireless network.

Important Note: In case your workstation is showing no internet access status, in such a situation you can try to unplug the wire and then plug it again.

Method 2: Fixing the Connectivity Problem is to Restart the Computer

  • Press the window key on your keyboard or click on the Windows logo in the Taskbar.
  • Press the arrow key next to the power off (Shut-down) button.
  • Click on the “Restart” option.
  • Try evaluating the file once more when the procedure is finished.

Method 3: Use the QuickBooks Tool Hub When it is Required

After restarting the computer, if the QuickBooks internet connection error still occurs, file damage may be the cause of the issue. The QuickBooks tool hub can be used to fix this. Take the subsequent actions:

QuickBooks Tool Hub
  • Shut down the QuickBooks program.
  • Visit intuit.com to download the most recent version of the QuickBooks tools hub application.
  • When prompted, Accept the terms and conditions after installing the application on your computer.
  • Navigate to Program Problems by opening the installed program.
  • To fix my program quickly, click on it.

Method 4: Use the QuickBooks File Doctor Utility

In case if the QuickBooks company file disappears error is not resolved by the quick repair, then use the QuickBooks file doctor tool from the tools hub to fix the connection that has been lost QuickBooks error. It will check the corporate file for damage and identify it. The specific steps are outlined below.

#Run File Doctor

  • Launch Tool Hub, and then choose the Company File Issues tab.
  • Select the File Doctor from the page under the Company File Issues.
Run QuickBooks File Doctor
  • Next, Choose the diagnosis option for the company file.
  • Await the completion of the diagnosis process.
  • Now check the result of the diagnosis process.

By the time the file doctor diagnoses the problem, it will be fixed if there is one. On the other hand, you should go to the next stage to begin checking and rebuilding from the utility option if the file doctor report finds no problems with the company file but you are still receiving the error.

#Make use of the Rebuild and Verify Data Utility

  • Navigate to the file menu within the QuickBooks software.
  • Head over to the Utilities area.
  • Select the “Rebuild Data” option.
Rebuild Data
  • The file repair tool will require some time to complete.
  • Upon completion of the process, arrive at the utilities section.
  • For the process to finish, click the weight and verify the data options.
  • Press the “OK” button.

Method 5: Move Your Company File to Some other Location

Move your file to a different location if the aforementioned fixes don’t work and you continue to receive the “QuickBooks connection has been lost” warning. Below is a step-by-step explanation that explains

  • Make a folder and give it a name on the drive of your choice.
  • Find the place where the company file is kept.
  • Transfer the firm file from its current location to the newly-made folder by copying it.
  • Press and hold the Control+Shift button to launch the QuickBooks app.
  • When the corporate window disappears, release the keys.
  • To open or restore an existing company file, select the corresponding option.
  • Press the next button after selecting “Open Company File.
  • Navigate to the folder which you just created and then start the file.

Method 6: Edit Firewall Settings to Remove the QuickBooks Connection Lost Problem

It is not accurate that QuickBooks lost data. One possible explanation could be firewall settings. The answer to configuring the firewall by QuickBooks has been included there. The following steps are listed:

  • To access the start menu, press the Windows button on your keyboard.
  • Now locate the firewall and access the firewall settings.
  • Navigate and choose Advanced Settings of the firewall from the firewall settings menu.
  • Select the new rule by performing a right-click on the inbounds rule in the Advance Settings tab. The same as with inbound rules, you must later construct outgoing rules.
  • The TCP option must be chosen, and the local port must be chosen.

Method 7: Disable the Server’s Power Management

Open the specific computer containing the business file, and then take the actions listed below to disable the power management settings.

  • Get the Control Panel open.
  • Pick the Power Option.
  • Choose the option to turn off Sleep, Hibernation, and Standby now.
  • Open the QuickBooks firm file and the QuickBooks program at last.

Method 8: Check & Verify the Portable File’s Integrity

Please demonstrate that your linked, undamaged portable drive is. Try unplugging and plugging it back in. I found the corporate file for QuickBooks on my computer’s portable drive. To check if it is functioning properly, you can try storing other files on this portable disc. You should have enough space on your HDD as well. The minimal file size for a corporation should be that.

With the help of this article, we tried to explain to you all the possible reasons that are causing the issue of QuickBooks Connection being lost and its method to resolve it. You can resolve the issue easily with the help of the above-mentioned steps. In case you are still facing issues and you need the assistance of an expert then you can contact us on our toll-free number. We have a team of experts who make your work easier.

Accounting Professionals, CPA, Enterprises, Owners
Accounting Professionals

Looking for a professional expert to get the right assistance for your problems? Here, we have a team of professional and experienced team members to fix your technical, functional, data transfer, installation, update, upgrade, or data migrations errors. We are here at Dancing Numbers available to assist you with all your queries. To fix these queries you can get in touch with us via a toll-free number
+1-800-596-0806 or chat with experts.


Frequently Asked Questions (Faqs)

What are the Signs and Symptoms of the QuickBooks Connection Lost Error?

Following are some of the signs and symptoms of the QuickBooks Connection lost error:

  • The error message will flash on your screen whenever you try to access your company file.
  • Frequently the system shuts down automatically without displaying any error message.
  • The software automatically terminates from the windows.
  • The program crashes, error messages and codes will start displaying on the screen.
  • Freezing of QuickBooks again and again.

What is the Troubleshooting of QuickBooks Lost Connection Error issue?

Following are some of the quick troubleshooting steps that you have to perform first if you face an error or issue:

  • Restart your database server manager.
  • Move your company file to a different location.
  • Set the power saving feature to never.

What issue does QuickBooks have?

To prevent users from going back and viewing altered or deleted transactions, QuickBooks’ cloud storage and management only updates and saves data creating restoration points. You must either manually enter data or pay for the advanced plan, which creates backups for you, to reconstruct the data.

Can Corruption Occur in QuickBooks?

Comparing the balances of similar accounts on various reports might potentially reveal corruption. You can compare the balances of the balance sheet for Net Income, Accounts Receivable, Accounts Payable, and other accounts with other reports in QuickBooks®. The QuickBooks file may be corrupted if these amounts do not add up.

What is a Repair Tool for QuickBooks?

A free utility called QuickBooks Component Repair Tool resolves problems with Windows components. We will go into this repair tool’s intricacies in this guide, as it is a vital tool for resolving problems with Microsoft components.

close btn

Get Your Case Study

Call Now+1-800-596-0806
Top