How to Fix QuickBooks Error 12037 (When Installing the Updates)?

QuickBooks Error 12037 occurs when updating the software. QuickBooks Error Code 12037 can be caused by an incorrect system date and time, wrong internet connection settings, firewall blocking QuickBooks, or having multiple versions of QuickBooks installed.

This error prevents QuickBooks from completing the update process and may even stop you from using certain features or functionalities of the software until the issue is resolved. Try using the solutions mentioned below to fix and prevent QuickBooks Error 12037 for a smooth installation and update process.

Step 1: Reset QuickBooks Updates

1. Open QuickBooks Desktop
2. Navigate to Help and then move to the update of the QuickBooks Desktop
3. Hit on Update Now
4. Verify on Reset Update and hit Get Updates
5. It might take some time to update the QuickBooks Desktop

Step 2: Make Sure that the System’s Date and Time are Accurate

This process will work with all the Windows versions

1. Hit on the date and time at the bottom right-hand side corner and be ensured that the date and time must be correct.
2. If incorrect, Hold (Windows+R) keys together, and the Run box will pop up
3. Type ” Write Control or Control Panel in a search box
4. Hit on Clock and Region
5. Choose Date and Time
6. Hit on Change date and time
7. Modify the time and date as per the time zone of your area and hit OK
8. After that hit on Change time zone. Please be sure that your time zone is accurate, or it may cause this error
9. Shut and reopen QuickBooks, then try to install the updates.

Step 3: Ensure Internet Network Settings

To ensure that if internet network is causing this issue. Do the below-mentioned steps:

Open a web browser and check if you can visit a website (e.g., chase.com).

If not, contact your ISP. If yes, proceed:

1. Open QuickBooks Desktop.
2. Go to Help > Internet Connection Setup.
3. Select My Computer’s Internet Connection Settings.
4. Click Next, then Advanced Connection Settings.
5. Select the Advanced tab and click Restore Advanced Settings.
6. Click Apply and OK, then Done.
7. Restart QuickBooks and try the update.

Step 4: Configure Firewall & Security Application Settings

At times, security applications may prevent the QuickBooks desktop from launching updates. We advise you to pause it for a temporary period of time. For Example, 25-30 Minutes and then try to install the updates.

This issue may also arise because of the Firewall Configuration. If the firewall is blocking access to the system, it will not allow the user to install the recent updates. If needed, consult an expert for firewall configuration.

Step 5: Numerous QuickBooks Versions Installed on the Same System

This error also occurs when you have identical QuickBooks versions installed on the system like QuickBooks Pro 2019 and QuickBooks Premier 2019.

Visit the QuickBooks Downloads and Updates page, select the correct version, and follow the on-screen instructions to install updates.

1. Go to the QuickBooks Downloads and Updates page.
2. Select your Country.
3. Choose Product (e.g., QuickBooks Pro).
4. Select the Version (e.g., 2019).
5. Click Search.
6. Click Get the Latest Updates below the Download button.
7. Follow the on-screen instructions to complete the installation of the latest release.

What are the Prerequisites to Fix QuickBooks Error 12037?

1. Make a Company File Backup: Before troubleshooting, it’s highly recommended to create a backup of your company file to ensure your data is safe in case anything goes wrong during the process. Here’s how to create a backup:
   • Open QuickBooks.
   • Go to File > Back Up Company > Create Local Backup.
   • Follow the on-screen instructions to complete the backup process.
2. Stable Internet Connection: Ensure your internet connection is active and stable.
3. Correct Date and Time Settings: Make sure your system’s date and time are accurate.
4. Proper Firewall and Antivirus Settings: Temporarily disable firewall or security software that might block QuickBooks updates.
5. Administrator Access: Have administrator access to make necessary changes to the system settings.

How to Identify QuickBooks Error 12037?

QuickBooks Error 12037 usually appears when the software can’t download or install updates. You’ll see a message like this:

“QuickBooks Error 12037: The update could not be downloaded. Please check your internet connection and try again.”

When Should You Seek Professional Help for QuickBooks Error 12037?

Seek professional help if you’ve tried all troubleshooting steps but the error persists or if you’re unsure how to configure your firewall or security software to allow QuickBooks updates. Additionally, if you experience other problems beyond just updating QuickBooks, such as performance or functionality issues, a professional can assist you. They can provide advanced troubleshooting and ensure that QuickBooks is properly set up and running smoothly.