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Notifications that QuickBooks Desktop 2021 and earlier versions will no longer be supported by Intuit will start to be sent to users on May 31, 2024. Before July 31, 2024, users must update to a supported version of QuickBooks, if they haven’t already done so. As of this date, Intuit has announced that it will no longer be selling certain desktop products to new customers. For those using QuickBooks Desktop Pro or Premier 2021 and older, this means that they should begin preparing for the impending changes right away.
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QuickBooks Products Affected by Service Discontinuation after May 31, 2024
- QuickBooks Desktop Pro 2021
- QuickBooks Desktop Premier 2021 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
- QuickBooks Enterprise Solutions 21
- QuickBooks Premier Accountant Edition 2021
- QuickBooks Enterprise Accountant 21
- QuickBooks Desktop for Mac 2021
Some Important Points to Remember About Discontinuation of QuickBooks Desktop 2021
- Users must update by July 31, 2024, to a supported “Plus” version. An annual subscription is required for the “Plus” version, which is subscription-based. An annual upgrade to QuickBooks Pro or Premier Plus to the most recent version is included in the subscription price.
- QuickBooks Desktop software from the last three years is supported by active desktop subscriptions.
- Users of QuickBooks Desktop Pro or Premier 2022 and later are already covered by this yearly charge. Those using QuickBooks Desktop Pro/Premier 2022 will need to update to 2023, 2024, or 2025 when the 2025 version is released. The yearly charge they currently pay includes this upgrade.
- Upgrades to the current QuickBooks product will not be possible for unsupported users after July 31, 2024.
- Only QuickBooks Desktop Enterprise and QuickBooks Online will be offered for sale if customers do not update their product by July 31, 2024.
Customers will no longer be able to purchase QuickBooks Desktop Pro or Premier, QuickBooks Desktop Mac, and QuickBooks Desktop Enhanced Payroll after July 31, 2024, if they do not currently have an active QuickBooks subscription.
Which QuickBooks Desktop 2021 Services are Impacted after Discontinuation?
Switch to QuickBooks Online to maintain access to the following add-on features and real-time help. As more information about the impacted features and services becomes available, we’ll provide it here.
Payroll Services
- Assisted Payroll: QuickBooks Desktop 2021 won’t offer payroll forms, automatically calculate payroll taxes, or let you send payroll data after May 31, 2024. Tax forms won’t be filed on your behalf, and your subscription will be canceled.
- Basic, Standard: Payroll tax forms and accurate payroll tax calculations won’t be generated by QuickBooks Desktop 2021 automatically after May 31, 2024. Your subscription will be canceled and your paychecks might not add up to what they should.
- Payment Service for Workers’ Compensation: QuickBooks Desktop 2021 will not be able to process Workers’ Compensation payments. The payment service can only be used with a working payroll subscription and a supported version of QuickBooks.
- ViewMyPaycheck was formerly known as QuickBooks Workforce: QuickBooks Workforce won’t be available to you or your staff members. To use this service, you must have an active QuickBooks version that is compatible with payroll software.
- Payroll: After May 31, 2024, payroll tax forms and accurate payroll tax calculations won’t be automatically generated by QuickBooks Desktop 2021. Your subscription will be canceled and your paychecks might not add up to what they should.
Credit Card Processing
- Payment processing: An error message stating that the service is unavailable will appear. QuickBooks Desktop 2021 will not support credit card processing or cheque processing. The message will contain directions on how to process cheque and credit card transactions outside of QuickBooks.
- Reconciliation for Merchant Service Deposit: QuickBooks Desktop 2021 will not download credit card information and verify it in the program after May 31, 2024.
- Recurring Payments: You cannot download your recurring payments into QuickBooks Desktop 2021. We’ll keep processing these transactions. At MerchantCenter.intuit.com, you can control your recurring payments.
- eInvoice: You will not be able to process the invoice (email of invoice in which pay link is enabled) by using QuickBooks Desktop 2021 after May 31, 2024. This service is only available if you have an active payments subscription and a supported version of QuickBooks.
Other Services
- Accountant Copy Transfer Service: Using this service in QuickBooks Desktop will not allow you to send accountant copies.
- Contributed Reports: This feature is not available in QuickBooks Desktop.
- Multi-currency/Exchange Rate: You cannot use or activate this feature in QuickBooks Desktop to designate particular types of currency to your accounts and profiles.
- Online Banking: Transactions cannot be downloaded, payments cannot be made online, and transfers cannot be made online. Your download method will determine the specific error message. For instance, you might get the message, “QuickBooks Desktop cannot confirm the Financial Institution Details for this Download.” (Note: Transaction uploading will also be stopped.)
- Time for QuickBooks: QuickBooks 2021 will not support the use of Time for QuickBooks. Go to QuickBooks Online or use a web connector to synchronize your QuickBooks Time Data with QuickBooks.
Change Which will not Impact the Following QuickBooks Subscribers
- Subscriptions to QuickBooks Desktop Payroll and Desktop Plus that are already active can be renewed through July 31, 2024.
- Customers can still buy Enterprise subscriptions for QuickBooks Desktop Enterprise products after July 31, 2024, as this change does not affect them.
- It is not planned to stop offering QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, and Desktop Enhanced Payroll. This is not a product line discontinuation (sunset); rather, it is a stop-sell only for new purchases. Those who have already subscribed to these products may do so until July 31, 2024.
QuickBooks Online is something that Intuit recommends to people who are new to the program. Compared to Desktop, QuickBooks Online offers a host of fantastic advantages, including improved flexibility, real-time collaboration, and remote access. Now more than ever, switching from QuickBooks Desktop to QuickBooks Online is simple.
QuickBooks Desktop 2021 Service Discontinuation Policy
The information below pertains to the termination of the QuickBooks Desktop service. This contains useful information about upgrading your desktop program or switching to QuickBooks Online.
When services for earlier versions of QuickBooks Desktop are about to end, we let you know ahead of time (via email, in-product notifications, the mail, and this page).
When Service Discontinuation Takes Place
Your QuickBooks Desktop 2021 program will no longer be available after May 31, 2024. These comprise QuickBooks Desktop Pro, QuickBooks Desktop Premier, QuickBooks Desktop for Mac, and QuickBooks Enterprise Solutions v21 in their entirety for the year 2021. The software withdrawal has an impact on the other Intuit products also.
You won’t have access to any other Intuit services that can be integrated with QuickBooks Desktop or live technical support if you can’t upgrade your QuickBooks Desktop 2021 by May 31, 2024. Online bank feeds and QuickBooks Desktop Payroll and Payments are included in this. The most recent important security patches and updates won’t be applied to discontinued versions.
What is QuickBooks Desktop 2021 Service Discontinuation?
After May 31, 2024, your access to the QuickBooks Desktop 2021 software will no longer be available, including desktop payroll, desktop payments, online backup, online banking, and live technical support. Additionally, as of June 1, 2024, you will no longer receive vital security updates that safeguard your data.
Move QuickBooks Desktop to QuickBooks Online
We are available to assist you in selecting a new QuickBooks plan so that you can continue receiving security updates and features and avoid service outages. For increased flexibility and teamwork, we advise making the move to QuickBooks Online.
Paying bills, syncing bank transactions, and accessing your data from anywhere at any time are all possible with QuickBooks Online.
Expert Help
While switching to QuickBooks Online, you can get unlimited customer support. We have experts who will help you in migrating easily.
Duration for moving to QuickBooks Online
You can switch to QuickBooks Online in less than an hour in most situations. It takes longer if your company file is larger.
Changes in Company Data
Your QuickBooks Desktop file remains unaltered when you switch to QuickBooks Online. Once your QuickBooks Online business is fully set up, you can carry on managing your books in QuickBooks Desktop.
Upgrading of QuickBooks Desktop Pro, Premier or Enterprise
After launching QuickBooks Desktop, open the company files. Choose OK after entering the admin password. Select Update Now after checking the box that indicates you understand that your company file will be updated to the latest version of QuickBooks. To back up your data and your company file you have to select OK and then follow the on-screen instructions.
Which QuickBooks 2021 Services are impacted in ?
Conclusion
We tried our best that we can provide you with the best article that will help you in discontinuation of QuickBooks Desktop 2021. In case you are facing an issue then you can contact us we have a team of experts who will help you with this.
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+1-800-596-0806 or chat with experts.
Frequently Asked Questions
How You will Know that this Affects You?
If you subscribe to live technical support and use QuickBooks Desktop 2021 or other concerned Intuit services, You must move your data on or before May 31, 2024, to keep using your services.
Why You Can’t Install QuickBooks Desktop from an Inactive Subscription?
For your version of QuickBooks to be installed, your subscription must be active. First, check your Customer Account Management Portal to see the status of your subscription.
What is the Reason for Discontinuing the Products?
Our goal is to provide simple, user-friendly financial tools that support you now and expand with you in the future. Making QuickBooks more user-friendly and better while maintaining compatibility with older versions is a delicate balancing act.
What about Downloading and Registering for Outdated, Unsupported Products?
When information is available, we try our best to offer customer support for licensing and registering older versions of QuickBooks Desktop under the terms and conditions set forth by Intuit. Regretfully, we cannot guarantee that older versions of QuickBooks will be registered, that key codes will be provided, or that data and passwords will be recovered.
Replacement QuickBooks Desktop CDs, discs, and manuals are not available from us. We do offer downloads for QuickBooks Desktop 2021.
What is about the Registration and Downloads for Older and Non-supported Products?
We make an effort to provide customer support for the licensing and registration of earlier versions of QuickBooks Desktop under Intuit’s standard terms and conditions if data availability allows. Regretfully, we are unable to guarantee that we will be able to register, issue key codes, or provide password and data recovery for earlier versions of QuickBooks.
We are unable to offer QuickBooks Desktop replacement CDs, discs, or manuals. We do offer downloads for the QuickBooks Desktop 2021 version.
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