How to Fix QuickBooks Desktop Error C=387: Unexpected Error

QuickBooks Error C=387 is a common error that users encounter while using the data file of QuickBooks. This specific error […]

QuickBooks Error C=387 is a common error that users encounter while using the data file of QuickBooks. This specific error code is mostly triggered by a damaged registry entry. If there is an issue with the Invoice Template in the QuickBooks accounting software, then the C=387 error appears on the window.

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QuickBooks Desktop Error C=387
QuickBooks Desktop Error C=387

What is the Cause of QuickBooks Desktop Error C=387

Here are the most common reasons why the QuickBooks Error C=387 occurs:

  • Wrong system closure when working can also give rise to this error
  • The error may also come due to a Virus or Malware attack
  • Due to wrong or incorrect uninstallation or installation of software on the system
  • The error may also arise because some important system files got deleted by mistake
  • System closure has been incorrect

What is the impact of the QuickBooks Error Code C=387

Due to the QuickBooks Error C=387, users fail to run the traditional QuickBooks operations. Hence, it becomes very important for businesses to solve the QuickBooks Error C=387.

Solutions to troubleshoot QuickBooks Desktop Error C=387

In a bid to handle this problem easily, you need to go through this article and understand it. Here is how you fix the common QuickBooks error C=387.

Solution 1: Download the Particular re-image Tool

The re-image tool is widely used in order to speed up the performance along with the speed of the computer system. You can utilize this tool with the help of the steps mentioned below:

Step 1: First you need to download reimage tool from the website of the manufacturer. Now, you need to save the particular file on the available desktop.

Step 2: Move to the File Location. Now select it and then double-click it.

Step 3: Now, the installation steps will start. Choose Yes and click it.

Step 4: A welcome screen will be displayed while the program is being launched.

Step 5: Now, You need to uncheck the particular checkbox and after that, the scan will begin automatically.

Step 6: Click the Install tab.

Step 7: The particular Reimage Tool will be installed.

Step 8: The tool will download all the updates it requires for the system.

Step 9: An initial scan will start in the system in order to find out the system condition.

Step 10: Once the Scan process comes to an end, the tool will notify you about the damaged areas.

Step 11: Click Start Repair. Now reboot the your computer.

Solution 2: Repair the Template Error

You need to fix the template error by following the steps given below:

Step 1: Go to the Lists, Template option if the template option is not active.

Step 2: Look for a template and select on option Open Forum.

Step 3: Do the steps again as long as the template is displaying any error. Post that, Close the forum.

Step 4: Select the template along with the error that is on the template windows.

Step 5: Edit the Templates and review the error that has been repaired.

Solution 3: Refreshing the Computer System and Create Invoice

Step 1: At first, Navigate to the Customers Menu option and choose Create Invoices.

Step 2: Choose a template.

Step 3: Now add a Customer, Item, and Amount Details.

Step 4: Click on the particular Save tab and select the Delete tab.

Step 5: Now click the OK tab and it is done.

Solution 4: Uninstall/Repair QuickBooks Desktop

The repair tool supports you in solving the installation problems. You will need to download the tool from the website of the manufacturer and then perform the steps given below:

Step 1: Open your particular QuickBooks Desktop.

Step 2: Now open the Control Panel on your computer system and then move to the Programs and Features tab.

Step 3: Select QuickBooks Desktop and click Uninstall/Repair option.

Step 4: Click Next and then press on Repair Now option.

Step 5: Reboot the system and then see if the error is still there or not.

Solution 5: Run the particular Rebuild Data Utility

First, you need to get a backup of the QuickBooks Data before doing these steps below in order to save the company data in case there is file damage.

Step 1: Press on the File tab that is at the top

Step 2: Select Utilities from the given drop-down option

Step 3: Select Rebuild Data and click it

Step 4: Select OK and click it. Rebuild is completed.

Note: Once rebuilding data is over, It is possible to reopen or close the file after revamping.

Solution 6: Repairing QuickBooks through Repair Tool

The repair tool helps in repairing the installation problems. It can be done by following the steps added below:

Step 1: The first thing is you need to download the repair tool from the website of the manufacturer

Step 2: Now press double-click on the software icon and then you need to install the program

Step 3: Press on the Start Scan option. It will begin scanning the PC for errors in the QuickBooks Desktop

Step 4: If there is an error in the report, you can press the Next button and then press on the Repair Now tab. It will fix the error that is on the system

Step 5: You need to make sure that you reboot the PC to help the change take place.

It is a known fact that this particular error C=387 often restricts the productivity of the owners and the company as well. This is why the solutions for this error are important for users and the business as well.

If you implement the solutions mentioned above then you will be able to get rid of the QuickBooks Error C=387. However, if you doubt that there are several intricacies involved in it and you may need expert guidance or technical assistance, you can connect with us.

Accounting Professionals, CPA, Enterprises, Owners
Accounting Professionals

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+1-800-596-0806 or chat with experts.


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