How to Fix QuickBooks Error 1311 – Source File Not Found (Filename)

QuickBooks error code 1311 usually arises when the users try to export a certain report to Excel. Since the complete […]

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QuickBooks error code 1311 usually arises when the users try to export a certain report to Excel. Since the complete accounting methods in any enterprise are all about going to and for between excel and accounting software, this particular error is most likely to cause business productivity problems.

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Dancing Numbers helps small businesses, entrepreneurs, and CPAs to do smart transferring of data to and from QuickBooks Desktop. Utilize import, export, and delete services of Dancing Numbers software.

What is QuickBooks Error Code 1311?

QuickBooks Error Code 1311 is an error that arises while exporting excel. As per several users, this error also emerges when you are upgrading the QuickBooks utilizing the CD-ROM or some other compact disk device and there is some problem with the instrument.

QuickBooks Error 1311: “Source file not found (name of the file). Check that file exists and that is accessible to you.”

Reason for Error Code 1311 in QuickBooks Desktop

Every single user must comprehend the real reason behind QuickBooks Error code 1311 since it will help in escaping the error notifications.

So, here are a few of the reasons that commonly give rise to the error code 1311:

  • The CD-ROM Drive has a few problems related to accessing a disk
  • The CD drive that is responsible for the installation is corrupted or damaged
  • One or more than one file of the QuickBooks Desktop Installation is corrupted or damaged
  • QuickBooks Desktop and a specific version of Microsoft Office compatibility problem
  • One or more than one Microsoft Office file are corrupted or damaged

Symptoms of QuickBooks Error Code 1311

If you experience one or more than one symptom of the QuickBooks Error Code 1311, then it is highly recommended that you diagnose the system for this particular error.

Here are the most common symptoms of the QuickBooks Error Code 1311:

  • During the installation of QuickBooks Desktop, the company disk is not functioning properly and always failing
  • The user is failing to export one or more than one report from QuickBooks Desktop FSD to Microsoft Excel
  • The QuickBooks Error Code 1311 appears on the window
  • QuickBooks freezes completely when a particular file is exported to a given media

Troubleshooting steps to fix QuickBooks Error Code 1311

Now, when you have a good understanding of the QuickBooks Error code 1311, its causes and symptoms too, it is time to learn how to solve this particular error in the system.

It is strictly recommended that users follow the methods given below as shared. Doing this will only ensure that the system does not have the error code 1311.

Troubleshooting 1: Altering the CR-ROM Access

Step 1: The first step is to navigate to the Start Menu and then shift to the Control Panel option.

Step 2: Now, press on Administrative Tools and then choose Local Security Policy.

Step 3: Increase the Local Policies folder from the given drop-down menu on the left and then choose Security options.

Step 4: Now prohibit access to CR-ROM, only for those specific users who are presently logged in the local network.

Step 5: Finally, redo the selection process, which is completed in the final step. Now start your computer again.

Troubleshooting 2: Utilize the Command Prompt

Step 1: For such a method, you will require Administrator access for the particular system.

Step 2: Start now. You can do so by opening the Command Prompt. Open it like an Administrator. Now press SFC/SCANNOW; when it is complete press the Enter key

Step 3: When the scan is finished, monitor the process by pressing the command mentioned below:

msiexec/unregin. Finally, click the Enter key.

Step 4: Once all the steps given above are implemented, the Creative Suite product installation will become seamless

Troubleshooting 3: Copying the Relevant Files to the Hard Drive and after that Reinstall it

Step 1: Begin by putting the CD inside the CD ROM Drive

Step 2: On the particular Desktop, press right-click on the Start option. Then from the notifications and pop-ups, choose the Explore option

Step 3: Select desktop on the left pane and then make a new folder on Desktop

Step 4: Press the New Folder option to spot the location. After that navigate to the File Menu on the particular toolbar.

Step 5: Next, press the new button and then press on the particular folder just built

Step 6: Give a name to the folder QuickBooks for locating it conveniently later on

Step 7: Now, navigate to QuickBooks CD-ROM and then duplicate the folders and files like the Third party, setup.exe, QuickBooks, etc.

Step 8: Now paste these folders and files in the QuickBooks folder on the desktop

Step 9: When it is completed, open the particular folder. Now run the set up install QuickBooks

Troubleshooting 4: Installing the CS4 application once again

Step 1: If the operating system in your computer is Windows XP, then navigate to the Start Menu and press on Run

Step 2: Now select msiexec/unreg and then press the enter tab

If you have Windows Vista, then you must select All Programs and choose Run

Step 1: Now select msiexec/unreg and then press the enter tab

Step 2: You are advised to install the CS4 software

Troubleshooting 5: Authenticating Microsoft Office Compatibility

It is possible to authenticate the Microsoft Office compatibility by simply following the steps given below:

Step 1: Navigate to the Control Panel and then press twice on Add or Remove programs

Step 2: Select Microsoft Office for the adjustments

Step 3: The variations want to be altered to Microsoft 2000 or later

Step 4: If the version is not 2000 or later, then you will need to revise or fix it as per the guidelines given to handle the problem.

Troubleshooting 6: Utilizing the Photoshop Elements Disc

Step 1: Put the Photoshop Elements install disc in the particular DVD/CD-ROM drive

Step 2: Now, click the My Computer and press the Photoshop Elements disc

Step 3: Prepare a folder on the desktop and then copy the particular Adobe photoshop elements folder in that folder

Step 4: When the copying is complete, do eject the particular disk

Step 5: Now click the Adobe Photoshop Elements and open it and press on the Setup.exe in order to begin the installation

Step 6: Follow the guidelines given onscreen and finish the installation

If you follow all the methods and troubleshooting steps given above, then the QuickBooks Error Code 1311 will cease to exist. You will be able to remove the problem easily.

However, if you still encounter issues or if you think that you may require professional assistance, you can connect with our round-the-clock Dancing Numbers team. The years of expertise of our support staff along with cutting-edge technology will fix your problem instantly.

Accounting Professionals, CPA, Enterprises, Owners

Looking for a professional expert to get the right assistance for your problems? Here, we have a team of professional and experienced team members to fix your technical, functional, data transfer, installation, update, upgrade, or data migrations errors. We are here at Dancing Numbers available to assist you with all your queries. To fix these queries you can get in touch with us via a toll-free number
+1-347-428-6831 or chat with experts.


What is the QuickBooks Error Code message?

The QuickBooks Error Code 1311 appears on the screen with the following message:

The source file is unavailable. “:\ZF561407.CAB’ . Authenticate that the particular file exists and that you can use it”.

What are the Points to Consider before Fixing QuickBooks Error 1311?

Update the Windows system
Update the drivers
Check if the QuickBooks Desktop is updated or not
Take a backup of the company file

Features of Dancing Numbers for QuickBooks Desktop

Imports

Imports

Exports

Exports

Deletes

Deletes

Customization

Customization

Supported Entities/Lists

Dancing Numbers supports all QuickBooks entities that are mentioned below:-

Customer Transactions

Invoice
Receive Payment
Estimate
Credit Memo/Return Receipt
Sales Receipt
Sales Order
Statement Charge

Vendor Transactions

Bill
Bill Payment
Purchase Order
Item Receipt
Vendor Credit

Banking Transactions

Check
Journal Entry
Deposit
Transfer Funds
Bank Statement
Credit Card Statement
Credit Card Charge
Credit Card Credit

Employee Transaction / List

Time Tracking
Employee Payroll
Wage Items

Others

Inventory Adjustment
Inventory Transfer
Vehicle Mileage

Technical Details

Easy Process

Bulk import, export, and deletion can be performed with simply one-click. A simplified process ensures that you will be able to focus on the core work.

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Importer, Exporter & Deleter

*See our Pricing for up to 3 Company Files

$199/- Per Year

Pricing includes coverage for users
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Accountant Basic

*See our Pricing for up to 10 Company Files.

$499/- Per Year

Pricing includes coverage for users
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Accountant Pro

*See our Pricing for up to 20 Company Files.

$899/- Per Year

Pricing includes coverage for users
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Accountant Premium

*See our Pricing for up to 50 Company Files.

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Dancing Numbers: Case Study

Frequently Asked Questions

 
How and What all can I Export in Dancing Numbers?

You need to click "Start" to Export data From QuickBooks Desktop using Dancing Numbers, and In the export process, you need to select the type you want to export, like lists, transactions, etc. After that, apply the filters, select the fields, and then do the export.

You can export a Chart of Accounts, Customers, Items, and all the available transactions from QuickBooks Desktop.


How can I Import in Dancing Numbers?

To use the service, you have to open both the software QuickBooks and Dancing Numbers on your system. To import the data, you have to update the Dancing Numbers file and then map the fields and import it.


How can I Delete in Dancing Numbers?

In the Delete process, select the file, lists, or transactions you want to delete, then apply the filters on the file and then click on the Delete option.


How can I import Credit Card charges into QuickBooks Desktop?

First of all, Click the Import (Start) available on the Home Screen. For selecting the file, click on "select your file," Alternatively, you can also click "Browse file" to browse and choose the desired file. You can also click on the "View sample file" to go to the Dancing Numbers sample file. Then, set up the mapping of the file column related to QuickBooks fields. To review your file data on the preview screen, just click on "next," which shows your file data.


Which file types are supported by Dancing Numbers?

XLS, XLXS, etc., are supported file formats by Dancing Numbers.


What is the pricing range of the Dancing Numbers subscription Plan?

Dancing Numbers offers four varieties of plans. The most popular one is the basic plan and the Accountant basic, the Accountant pro, and Accountant Premium.


How can I contact the customer service of Dancing Numbers if any issue arises after purchasing?

We provide you support through different channels (Email/Chat/Phone) for your issues, doubts, and queries. We are always available to resolve your issues related to Sales, Technical Queries/Issues, and ON boarding questions in real-time. You can even get the benefits of anytime availability of Premium support for all your issues.


How can I Import Price Level List into QuickBooks Desktop through Dancing Numbers?

First, click the import button on the Home Screen. Then click "Select your file" from your system. Next, set up the mapping of the file column related to the QuickBooks field. Dancing Numbers template file does this automatically; you just need to download the Dancing Number Template file.

To review your file data on the preview screen, just click on "next," which shows your file data.


What are some of the features of Dancing Numbers to be used for QuickBooks Desktop?

Dancing Numbers is SaaS-based software that is easy to integrate with any QuickBooks account. With the help of this software, you can import, export, as well as erase lists and transactions from the Company files. Also, you can simplify and automate the process using Dancing Numbers which will help in saving time and increasing efficiency and productivity. Just fill in the data in the relevant fields and apply the appropriate features and it’s done.

Furthermore, using Dancing Numbers saves a lot of your time and money which you can otherwise invest in the growth and expansion of your business. It is free from any human errors, works automatically, and has a brilliant user-friendly interface and a lot more.


Why should do you change the Employee status instead of deleting them on QuickBooks?

If you are unable to see the option to terminate an employee on your list of active employees on the company payroll, this mostly implies that they have some history. Thus, if you change the employee status instead of deleting it on QuickBooks, the profile and pay records remain in your accounting database without any data loss in your tax payments.


Is it possible to use the Direct Connect option to sync bank transactions and other such details between Bank of America and QuickBooks?

Yes, absolutely. You can use the Direct Connect Option by enrolling for the Direct Connect service which will allow you access to the small business online banking option at bankofamerica.com. This feature allows you to share bills, payments, information, and much more.


Why should do you change the Employee status instead of deleting them on QuickBooks?

If you are unable to see the option to terminate an employee on your list of active employees on the company payroll, this mostly implies that they have some history. Thus, if you change the employee status instead of deleting it on QuickBooks, the profile and pay records remain in your accounting database without any data loss in your tax payments.


What are the various kinds of accounts you could access in QuickBooks?

QuickBooks allows you to access almost all types of accounts, including but not limited to savings account, checking account, credit card accounts, and money market accounts.

Get Support

Bulk import, export, and deletion can be performed with simply one-click. A simplified process ensures that you will be able to focus on the core work.

Worried about losing time with an error prone software? Our error free add-on enables you to focus on your work and boost productivity.

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