QuickBooks error code 1311 usually arises when the users try to export a certain report to Excel. Since the complete accounting methods in any enterprise are all about going to and for between excel and accounting software, this particular error is most likely to cause business productivity problems.
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What is QuickBooks Error Code 1311?
QuickBooks Error Code 1311 is an error that arises while exporting excel. As per several users, this error also emerges when you are upgrading the QuickBooks utilizing the CD-ROM or some other compact disk device and there is some problem with the instrument.
QuickBooks Error 1311: “Source file not found (name of the file). Check that file exists and that is accessible to you.”
Reason for Error Code 1311 in QuickBooks Desktop
Every single user must comprehend the real reason behind QuickBooks Error code 1311 since it will help in escaping the error notifications.
So, here are a few of the reasons that commonly give rise to the error code 1311:
- The CD-ROM Drive has a few problems related to accessing a disk
- The CD drive that is responsible for the installation is corrupted or damaged
- One or more than one file of the QuickBooks Desktop Installation is corrupted or damaged
- QuickBooks Desktop and a specific version of Microsoft Office compatibility problem
- One or more than one Microsoft Office file are corrupted or damaged
Symptoms of QuickBooks Error Code 1311
If you experience one or more than one symptom of the QuickBooks Error Code 1311, then it is highly recommended that you diagnose the system for this particular error.
Here are the most common symptoms of the QuickBooks Error Code 1311:
- During the installation of QuickBooks Desktop, the company disk is not functioning properly and always failing
- The user is failing to export one or more than one report from QuickBooks Desktop FSD to Microsoft Excel
- The QuickBooks Error Code 1311 appears on the window
- QuickBooks freezes completely when a particular file is exported to a given media
Troubleshooting steps to fix QuickBooks Error Code 1311
Now, when you have a good understanding of the QuickBooks Error code 1311, its causes and symptoms too, it is time to learn how to solve this particular error in the system.
It is strictly recommended that users follow the methods given below as shared. Doing this will only ensure that the system does not have the error code 1311.
Troubleshooting 1: Altering the CR-ROM Access
Step 1: The first step is to navigate to the Start Menu and then shift to the Control Panel option.
Step 2: Now, press on Administrative Tools and then choose Local Security Policy.
Step 3: Increase the Local Policies folder from the given drop-down menu on the left and then choose Security options.
Step 4: Now prohibit access to CR-ROM, only for those specific users who are presently logged in the local network.
Step 5: Finally, redo the selection process, which is completed in the final step. Now start your computer again.
Troubleshooting 2: Utilize the Command Prompt
Step 1: For such a method, you will require Administrator access for the particular system.
Step 2: Start now. You can do so by opening the Command Prompt. Open it like an Administrator. Now press SFC/SCANNOW; when it is complete press the Enter key
Step 3: When the scan is finished, monitor the process by pressing the command mentioned below:
msiexec/unregin. Finally, click the Enter key.
Step 4: Once all the steps given above are implemented, the Creative Suite product installation will become seamless
Troubleshooting 3: Copying the Relevant Files to the Hard Drive and after that Reinstall it
Step 1: Begin by putting the CD inside the CD ROM Drive
Step 2: On the particular Desktop, press right-click on the Start option. Then from the notifications and pop-ups, choose the Explore option
Step 3: Select desktop on the left pane and then make a new folder on Desktop
Step 4: Press the New Folder option to spot the location. After that navigate to the File Menu on the particular toolbar.
Step 5: Next, press the new button and then press on the particular folder just built
Step 6: Give a name to the folder QuickBooks for locating it conveniently later on
Step 7: Now, navigate to QuickBooks CD-ROM and then duplicate the folders and files like the Third party, setup.exe, QuickBooks, etc.
Step 8: Now paste these folders and files in the QuickBooks folder on the desktop
Step 9: When it is completed, open the particular folder. Now run the set up install QuickBooks
Troubleshooting 4: Installing the CS4 application once again
Step 1: If the operating system in your computer is Windows XP, then navigate to the Start Menu and press on Run
Step 2: Now select msiexec/unreg and then press the enter tab
If you have Windows Vista, then you must select All Programs and choose Run
Step 1: Now select msiexec/unreg and then press the enter tab
Step 2: You are advised to install the CS4 software
Troubleshooting 5: Authenticating Microsoft Office Compatibility
It is possible to authenticate the Microsoft Office compatibility by simply following the steps given below:
Step 1: Navigate to the Control Panel and then press twice on Add or Remove programs
Step 2: Select Microsoft Office for the adjustments
Step 3: The variations want to be altered to Microsoft 2000 or later
Step 4: If the version is not 2000 or later, then you will need to revise or fix it as per the guidelines given to handle the problem.
Troubleshooting 6: Utilizing the Photoshop Elements Disc
Step 1: Put the Photoshop Elements install disc in the particular DVD/CD-ROM drive
Step 2: Now, click the My Computer and press the Photoshop Elements disc
Step 3: Prepare a folder on the desktop and then copy the particular Adobe photoshop elements folder in that folder
Step 4: When the copying is complete, do eject the particular disk
Step 5: Now click the Adobe Photoshop Elements and open it and press on the Setup.exe in order to begin the installation
Step 6: Follow the guidelines given onscreen and finish the installation
If you follow all the methods and troubleshooting steps given above, then the QuickBooks Error Code 1311 will cease to exist. You will be able to remove the problem easily.
However, if you still encounter issues or if you think that you may require professional assistance, you can connect with our round-the-clock Dancing Numbers team. The years of expertise of our support staff along with cutting-edge technology will fix your problem instantly.
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What is the QuickBooks Error Code message?
The QuickBooks Error Code 1311 appears on the screen with the following message:
The source file is unavailable. “:\ZF561407.CAB’ . Authenticate that the particular file exists and that you can use it”.
What are the Points to Consider before Fixing QuickBooks Error 1311?
Update the Windows system
Update the drivers
Check if the QuickBooks Desktop is updated or not
Take a backup of the company file