Fix QuickBooks Connectivity Error 12057 with 5 Easy steps

In recent years, QuickBooks has emerged as a fundamental accounting tool that assists businesses of all sizes in handling their […]

In recent years, QuickBooks has emerged as a fundamental accounting tool that assists businesses of all sizes in handling their bookkeeping and accounting duties. Users have been able to do jobs more accurately and efficiently because to its features and functions. The QuickBooks program is prone to certain easily fixed technological issues, though. One such issue that QuickBooks customers frequently experience is the QuickBooks error code12057. This error is associated with connectivity issues, often arising when updating QuickBooks or trying to access certain features that require an internet connection.

Read Also: How to Fix QuickBooks Banking Error 102?

About QuickBooks Error 12057

QuickBooks Error 12057 is primarily a connectivity-related issue that hampers the communication between QuickBooks and the Intuit servers. This error can occur when updating QuickBooks to the latest release or when attempting to download payroll updates. It is essential to address this error promptly to ensure smooth functioning of the software and to avoid any disruptions in payroll processing.

What is the Causes of QuickBooks Error 12057

Several factors can contribute to the occurrence of Error 12057 in QuickBooks. Understanding these causes is crucial for implementing effective solutions. Some common causes include:

  • Internet Connectivity Issues: Unstable or slow internet connection can lead to communication problems between QuickBooks and the Intuit servers.
  • Firewalls or Security Settings may block QuickBooks from accessing the internet.
  • Incorrect SSL Settings: SSL (Secure Sockets Layer) is essential for secure data transmission. Incorrect SSL settings may trigger Error 12057.
  • Misconfigured Internet Explorer Settings: QuickBooks utilizes Internet Explorer settings for internet connectivity. If these settings are misconfigured, it can result in connectivity problems.
  • Outdated QuickBooks Version: Using an outdated version of QuickBooks may lead to compatibility issues with the latest updates and cause Error 12057.
  • Firewall or Security Software Interference: Setting up a firewall or security program too strictly could prevent QuickBooks from connecting to the internet.

Know the Symptoms of QuickBooks Error 12057

Identifying the symptoms associated with QuickBooks Error 12057 is crucial for prompt diagnosis and resolution. Common symptoms include

  • QuickBooks Crashes: The software may crash when attempting to update or download payroll.
  • Error Messages: Users may encounter error messages such as “QuickBooks Error 12057” or related messages indicating connectivity issues.
  • Unresponsive QuickBooks: QuickBooks may become unresponsive or slow while performing online activities.
  • Failed Updates: Attempts to update QuickBooks or download payroll updates may fail repeatedly.

Solution of QuickBooks Error Code 12057

The steps to fix QuickBooks Connectivity Error Code 12057 are as follows:

Solution 1: Configure the Internet Settings on Your Computer

  • Shut down or close QuickBooks.
  • Launch or activate Internet Explorer
  • Select Internet Options under Tools.
  • Select the Advanced option right now. Navigate to the Security group and descend.
  • To remove the checkbox, choose “Check for Publisher’s Certificate Revocation” and “Check for Server Certificate Revocation.
Internet Options
  • Shut down and restart Internet Explorer.
  • Reduce the size of Internet Explorer
  • Reopen the QuickBooks program.
  • Try updating payroll once more.

Check the internet connection outside of QuickBooks by opening a web browser or visiting a website you don’t often frequent after completing all the previously described steps. If the webpage or website is not visible to you, there may be an issue with your Internet connection that is not related to QuickBooks.

  • If the website is visible to you, take the actions listed below.
  • Navigate to “Help” => “Internet Connection Setup” in QuickBooks.
  • When this application connects to the Internet, select “Use my computer’s Internet Connection Settings” to start a connection. Click “Next.
  • Select the “Advanced Connection Settings” option. Select “Advanced.
  • Verify that the “Security Group” “Use SSL 2.0” and “Use SSL 3.0” options are chosen.
  • Select “OK.” Choose “Done.”
  • Verify the setup of your personal firewall and internet security.
Existing Configuration of SSL from the Internet Explorer DN Screenshots
Also Read: How to Set-up Emails in QuickBooks Desktop Pro?

Solution 2: Adjust the Time and Date on Your System

QuickBooks Updates always come with a date of release connected with them. Inaccurate date and time information on your system may impede the update process and result in QuickBooks Error code 12057. The steps to correct the system date and time are as follows.

  • Shut down the QuickBooks desktop.
  • Go to the “Control Panel” and select “Clock and Region.
  • To edit, Click “Date and Time.
  • Open QuickBooks and try Payroll Update again.
Check Time and Date

Solution 3: Update QuickBooks and Microsoft

  • Close any programs connected to QuickBooks.
  • Shut down QuickBooks.
  • Download and install “Updates for the Microsoft Windows Operating System.
  • After the installation is finished, your computer should restart. If it doesn’t, attempt a manual restart.
  • Launch QB, then select the “Help” option.
  • Click “Update QuickBooks desktop.
Update the QuickBooks Desktop
  • Click the checkbox next to “Yes, Enable QuickBooks Automatic Updates” after selecting the “Options” tab.
  • Next, Choose the “Update Now” tab and then “Get Updates” after clicking “Mark All.
update quickbooks desktop
  • Await the completion of updates.
  • After the updates are installed, close QuickBooks.

Solution 4: Use Administrator Access to the Computer.

  • Go to the control panel’s user accounts area to begin the process.
  • After completing that, one must verify that the user who is presently signed in has all of the admin’s privileges in the user account option.
  • If the user hasn’t previously, they must later offer them full admin powers.
  • When the process is almost finished, right-click the QuickBooks icon and select “Run as Administrator.
  • The final step is to attempt updating QuickBooks from the help menu.

Solution 5: To Update QuickBooks, use Safe Mode

If none of the aforementioned solutions resolved the problem, update QuickBooks in safe mode and attempt to resolve it there.

  • The very first step is to reboot the system.
  • Next, press and hold the F8 key until the boot screen displaying the advanced boot options appears.
  • After completing that, choose the safe mode by using the networking option, then press the enter key.
Start Window in Safe Mode
  • Make sure to launch QuickBooks and attempt updating the accounting software as soon as the desktop screen loads.
  • Open QuickBooks desktop in order to update it.
  • Select the option to update QuickBooks desktop from the help menu.
No Company Open
  • After you’re done, Select the “Update Now” tab.
  • Next, in order to remove the previous update download, tick the box next to reset update.
  • To obtain the most recent updates, the user must click “Get Updates.
  • After the download is finished, Exit and launch QuickBooks desktop again.
  • Selecting “Yes” to apply the updates is the next step.
  • Please restart QuickBooks desktop when the installation is finished.
Also Read: How to Fix QuickBooks Error 1317?

QuickBooks Error 12057, while a common connectivity issue, can be effectively addressed through systematic troubleshooting. Understanding the causes, symptoms, and preventive measures is crucial for QuickBooks users to maintain a seamless and error-free experience. By following the recommended steps and staying proactive in software maintenance, users can ensure the smooth functioning of QuickBooks and avoid disruptions in critical financial processes. If issues persist, seeking assistance from Dancing Numbers may be necessary to resolve the error efficiently.

Accounting Professionals, CPA, Enterprises, Owners
Accounting Professionals

Looking for a professional expert to get the right assistance for your problems? Here, we have a team of professional and experienced team members to fix your technical, functional, data transfer, installation, update, upgrade, or data migrations errors. We are here at Dancing Numbers available to assist you with all your queries. To fix these queries you can get in touch with us via a toll-free number
+1-800-596-0806 or chat with experts.

Frequently Asked Questions

How can I make TLS 1.2 Available in QuickBooks?

To use TLS 1.2, the user can follow the instructions below:

  • Open QuickBooks desktop as the initial step.
  • Click the help tab after that.
  • Selecting the internet connection setup is the following step.
  • After you’re done, select the advanced tab.
  • After that, select the advanced connection options menu item.
  • Select the security tab at this point.
  • Select SSL 1.2 by clicking on the choices.
  • Additionally, select the OK tab.
  • Clicking “Done” is the final step.

How can I Resolve QuickBooks Desktop Error 12057?

The following are the several troubleshooting techniques to fix problem 12057:

  • Adjusting the Internet settings and setting up SSL.
  • Update QuickBooks in the Safe mode.
  • Use administrator access to both QuickBooks and your computer.

What is Error 12057 in QuickBooks?

Under the 12000 series, there is a frequent mistake called QuickBooks issue 12057. This is a typical network connectivity issue. It may come up when users update the accounting program. Users are unable to update the same until the problem is fixed.

What Corrupts QuickBooks Data?

Data damage shows that QuickBooks cannot correctly read your company file. This could be due to factors that are both internal (within QuickBooks) and external (file location). QuickBooks can resolve most data damage issues, including LVL errors in the QBWin log.

How are QuickBooks Files Cleaned Up?

  • Launch the Clean-up Business Data tool.
  • Choose Utilities from the File menu, then choose Clean up Company Data.
  • Choose Compress database, click OK, and then choose next.
  • Once more, choose next, and then choose today’s date from the calendar menu.
  • Choose Clean-up.
  • After the clean-up is complete, choose OK.

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