How to Fix QuickBooks Online Error 106?

QuickBooks helps businesses manage accounting and budgeting tasks at a low cost. A common problem is QuickBooks Error 106, which occurs during bank connections or updates. The message often says, “Error 106: We can’t find this account at your bank.” This means QuickBooks cannot access the linked bank account. Common causes include incorrect login details, a closed or changed bank account, or temporary issues on the bank’s website.

To fix Error 106, log into your bank’s website to check access and verify your login details. If your bank account has changed, update it in QuickBooks. In QuickBooks Online, go to Banking > Link Account > Manage Connections and reconnect your bank. Ensure a stable internet connection and check for bank maintenance. Have your login details ready. Determine if the issue is with the bank or QuickBooks. To avoid this error in the future, keep your bank info updated, use a stable connection, and monitor bank alerts. 8 methods are mentioned below to fix QuickBooks Online Error 106.

Method 1: Test Bank Login Using the QuickBooks Online URL

This solution helps confirm that the bank connection URL used by QuickBooks Online is working properly. Follow these steps to test the URL:

1. Open QuickBooks.
2. Click on the Banking tab.
3. Select Add Account in the top-right corner.
4. Find your bank in the list.
5. Click on your bank name to view its official URL at the top of the window.
6. Click the URL to open the bank’s website in a new window.
7. Try logging in and check if the website loads without issues.
8. Check if you can view your account summary, details, and transaction history.

The bank’s connection URL is active when everything works correctly. QuickBooks Online will only connect to your bank if you can log in using this URL.

Note: Some banks offer different logins for different accounts but usually provide one main link for QuickBooks Online access. 

Method 2: Repair Registry Entries

To fix registry entries related to QuickBooks Error 106, 168, or 324, follow these steps:

1. Click the Start tab.
2. Type Run in the search box and open the Run window.
3. Press Windows + R to open the Run command.
4. Type regedit and press Enter to launch the Registry Editor.
5. In the Registry Editor, locate the entry related to Error 324.
6. Select the entry and go to the File menu.
7. Click Export to create a backup of the registry file.
8. Choose a folder to save the backup key.
9. Save the file with a .reg extension.
10. Click Save to complete the process.

This creates a backup of the registry before making any changes.

Method 3: Manually Connect Your Account

To manually connect your bank account and fix QuickBooks Error 106, follow these steps:

1. Log in to your bank account through the official bank website.
2. Open QuickBooks.
3. Click on Customer Service, then select Service Center.
4. Go to My Information.
5. Select the option Allow Financial Management Tool Access.
6. Make sure this setting is enabled.

Enabling this option allows QuickBooks to access your account data and may help resolve the error.

Method 4: Verify Your Bank Login Credentials

To verify your bank login credentials and fix QuickBooks Error 106, follow these steps:

1. Open your web browser and go to your bank’s official website.
2. In the login section, enter your correct username and password.
3. Double-check the credentials for accuracy.
4. Press Enter to log in.

Incorrect login details can trigger QuickBooks Error 106, so ensure your credentials are valid.

Method 5: Disconnect the Bank Account

To fix QuickBooks Error 106, disconnecting the bank account can help. This will stop new transactions from syncing, but will not delete existing data. You can reconnect the account later.

1. Open QuickBooks.
2. Go to the Transactions tab and select Banking.
3. Find the account you want to disconnect.
4. Click the pencil icon next to the bank name to open the edit menu.
5. Check the box that says Disconnect this account.
6. Click Save to apply the changes.

Method 6: Remove Unused Accounts

To fix QuickBooks Error 106, removing unused accounts can help. Too many inactive accounts may trigger errors.

1. Open QuickBooks.
2. Click the Gear icon in the top-right corner.
3. Select Chart of Accounts.
4. Find the account you want to remove.
5. Click Action, then choose Delete.

Removing inactive accounts helps keep your account list clean and reduces the chance of errors.

Method 7: Add New Accounts to QuickBooks

Re-adding deleted accounts can help fix QuickBooks Error 106 by restoring clean account connections.

1. Open QuickBooks.
2. Click on Add Account.
3. Enter your bank’s name and click Find.
4. For international banks, enable Search Global Banks.
5. Select your bank from the list and follow the prompts.
6. Log in using your correct credentials.
7. When additional information is requested:
   • Check the box next to the account.
   • From the QuickBooks account dropdown, select Add New.
   • Create a new account if needed.
8. Click Connect and wait for the process to finish.
9. Once done, click That’s it, I’m finished.
10. Go to For Review to check the synced transactions.

Method 8: Restore Your System

To fix QuickBooks Error 106, restoring your system to an earlier state can undo recent changes that may have caused issues.

1. Log in as admin.
2. Click Start, go to All Programs, then select Accessories.
3. Select Restore my computer to an earlier time and click Next.
4. Choose a restore point and click Next.
5. Confirm and allow the system to restore.
6. Restart your computer after the process completes.

What are the Prerequisites to Fix QuickBooks Online  Error 106?

1. A stable internet connection.
2. Active QuickBooks Online subscription.
3. Correct bank login credentials (username and password).
4. Access to the bank’s official website.
5. No bank maintenance or downtime.
6. Updated bank info.
7. Admin access to QuickBooks Online.
8. Browser cache cleared or a compatible browser in use.

How to Identify QuickBooks Online Error 106?

QuickBooks Online Error 106 appears when the software fails to connect with your bank account. You can identify it by the following signs:

1. A message displays: “Error 106: We can’t find this account at your bank.”
2. Bank transactions stop syncing or updating.
3. Linked bank account appears inactive.
4. Prompt to re-enter bank login details.
5. Manual updates fail or show an error.

How to Prevent QuickBooks Error 106?

1. Keep bank login details updated in QuickBooks.
2. Check for bank changes or alerts.
3. Update QuickBooks if bank account changes.
4. Use a stable internet connection.
5. Log out of bank sessions before linking.
6. Clear cache and use an updated browser.
7. Check bank connectivity before syncing.

When Should You Seek Professional Help for QuickBooks Online Error 106?

Get professional help for QuickBooks Online Error 106 if basic troubleshooting doesn’t fix the issue. This applies if the error continues after verifying login details, updating bank info, and checking for bank outages. If your bank account is active but still not syncing with QuickBooks, or if the error impacts critical financial tasks, contact us for support.