Sometimes users may face issues while using QuickBooks which can lead to the search function suddenly stopping to work. So to overcome this error user has only one way to search for a solution to QuickBooks search not working error. Let’s discuss the same with the article below.
QuickBooks search not working. Are you facing this issue? This is a very irritating situation in QuickBooks when you are unable to utilize the search option for yourself. Not to mention, it often compels QuickBooks to hang.
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The search bar in QuickBooks that has a magnifying glass symbol, allows users to look for files, customers, transactions, entries, and several other things. When this particular search option fails to work in QuickBooks, then it will take more time than usual to look for these things in the program manually.
This blog provides complete information on the problem; QuickBooks search not working together with its solutions.
What is the QuickBooks Search Not Working Issue Exactly?
The QuickBooks Online and Desktop application have one very important feature and that is the search feature. This search feature helps in finding transactions, company files, clients, etc. Often, while upgrading the QuickBooks desktop application, the search error fails to show any results. This is the QuickBooks search not working error.
When QuickBooks Search Not Working
- Restart the QuickBooks
- Check the QuickBooks Firewall Setting
- Re-installation of QuickBooks
- Check the Index
- Option to Update the Search
Why QuickBooks Search Stop Working?
When the QuickBooks search function stops working, then it is quite likely that the program is not updated as per the latest release available. However, there are several other causes that can give rise to the errors related to the QuickBooks search function.
Here is the list of the reasons:
- The QuickBooks product version is outdated.
- The particular search function in QuickBooks arises because of registry issues in Windows OS.
- The QuickBooks Search Index file is possibly damaged.
- There may be firewall obstruction in QuickBooks, because of security concerns.
Ways to Troubleshoot QuickBooks Search Not Working
Here are some of the most efficient troubleshooting solutions for the QuickBooks error Search Function Not Working. These solutions will fix the problem in the least possible time.
Way 1: Retitle the QuickBooks Search Index File
When the particular QuickBooks Enterprise Search not working problem comes up, there can be certain damage in the search index file. If you rename the particular file, it will solve the search error issue of QuickBooks.
Here is how you do it:
Step 1: Close the QuickBooks account and press the Windows Start button.
Step 2: Enter *.SearchIndex in the particular Search Programs and Files search box and then press Enter.
Step 3: Window will take you to C:\ Users\ UserName\Public \Documents\Intuit\ QuickBooks\Company File\ Companyfilename.QBW folder.
Step 4: It will navigate you to the folder that has QuickBooks company folder, where you may find the folder qbw.SearchIndex.
Step 5: Type .old at the very end of the particular folder name. Now open the QuickBooks Company File Again.
Step 6: Then reopen the QuickBooks Desktop and hit the search icon tab that is visible on the top-left side of the Windows. click the Search/Magnified Glass tab.
Step 7: Press the option that says Update Search Information.
Step 8: Press OK when the update in progress is visible. Please wait.
Step 9: See if the QuickBooks Search not Working error is fixed or not. If it is not fixed, then kindly move to the next troubleshooting ways.
Way 2: Uninstall QuickBooks and Reinstall QuickBooks Again
Reinstalling the QuickBooks Desktop accounting software with the help of the QuickBooks clean install tool will refresh the application. Additionally, it will also help to delete any strange behavior of the particular software. In case the search function is not fixed yet, then move on to the next solution.
Way 3: Stop the Firewall from blocking QuickBooks
In case a Windows Firewall is being used, kindly disable it. Just click the turn-off option present in the control panel. However, if there is a third-party Firewall already working in your computer system, then you can find how to turn off the firewall instruction from the official website. If the search error still exists, then kindly try the next troubleshooting solution.
Way 4: Fix the Damaged Windows Registry
When the search not working error of QuickBooks arises because of a registry problem that is present in the operating system of Windows, then it is imperative to fix the damage. In such scenarios, it is highly recommended to take the assistance of a certified professional.
Note: The particular search function in QuickBooks is highly important for users. It helps them to cut down their time and effort in handling their day-to-day affairs and accounting operations. As a result, it makes the work process highly efficient. However, in case the search function fails to work in QuickBooks, you need to repair it at the earliest.
If you are still unable to use the search field bar in QuickBooks Desktop, then please immediately contact our QuickBooks professionals and solve your problem.
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Is it necessary to have a Backup of the Company File before fixing the Search Error in QuickBooks?
Yes. It is important. With the backup, it is possible to restore the data if there is data missing or is damaged while doing the solutions.
Here is how you can take a backup:
Step 1: Hit the File menu.
Step 2: Choose the option that says Backup Company.
Step 3: Choose the location. Save it over there.
Step 4: Press on the Save it now option. The process begins to backup the data.
When QuickBooks Search Not Working arises, What is the first thing to do?
When the QuickBooks Search is not working, at first do the following:
Check the index
Firewall settings should be checked
Update the search
Restart the QuickBooks
Reinstall the QuickBooks