How to Cancel QuickBooks Desktop Subscription

To cancel your QuickBooks Desktop subscription or support plan, contact the technical support team. It is recommended that you cancel your subscription at least five days before your next paying date in order to avoid any further charges. So, without wasting time let’s go through this blog and learn about canceling your QuickBooks Desktop Subscription.

Things to be Done Before Cancel QuickBooks Desktop Subscription

Here are a few of the things that you must know before you attempt to cancel QuickBooks:

• You are not allowed to cancel your particular QuickBooks subscription unless you are signed into the account as an administrator
• Someone who owns the account legally can only cancel the QuickBooks account
• All the deposits and other e-payments should be finished and cleared before the QuickBooks is cancelled
• If there is a suspended account, it is mandatory to subscribe again, before the user becomes suitable to cancel the QuickBooks account

How to Cancel QuickBooks Desktop Subscription

If you want to cancel your subscription, look how:

• You have to Log into Your CAMPs Account.
• Choose the QuickBooks Desktop Account that needs to be modified.
• If you have multiple, the one that is currently selected will be displayed on your login profile.
• Locate your subscription or service in the Products & Services section, then click Details.
• After making sure you no longer require this product or service, then you have to select Cancel Service which is under the active.
• In order for us to improve our services, kindly let us know why you are leaving. Once you have entered any optional information, click Proceed to cancel.
• Click Cancel Now to confirm your cancellation.

In addition to receiving an email, you will see a confirmation message.

How to Cancel QuickBooks Self-Employed Subscription?

In case QuickBooks Self-Employed is not perfect for you, It is possible to cancel the subscription with some easy steps.

Revoke a Free Trial

Usually, the 30-day QuickBooks Self-Employed trial ends automatically. However, If you wish to end the subscription instantly, follow the steps provided below:

• Open a web browser and sign in to your particular QuickBooks Self-Employed account. It is not possible to cancel it from the QuickBooks mobile app.
• Now choose the Gear icon.
• In the section for About You, Choose Cancel Trial.

Revoke Your Subscription that has been Purchased from QuickBooks Directly

You need to adhere to the steps given below if you purchased QuickBooks Self-Employed from Intuit or QuickBooks directly. It means you did not purchase it on your mobile device or from a mobile app store.

• Log in to your QuickBooks Self-Employed account in a particular web browser.
• Choose the Gear icon
• Now choose the option, Billing Info and then click Cancel Subscription.

Revoke Your Subscription Purchased via a Mobile App Store

On an iPad or iPhone

Here are the steps that you need to adhere if you purchased QuickBooks Self-Employed from iTunes or Apple app store:

• Click Settings on your iPad or iPhone.
• Choose iTunes and App Store.
• Log in to your particular Apple account. Now choose the Apple ID.
• Now choose the option, View Apple ID.
• In the Active option, choose Manage.
• Choose QuickBooks Self-Employed.
• Choose Cancel Subscription.

On a Tablet or Android Phone

You need to adhere to the steps given below if you purchased QuickBooks Self-Employed from your particular Play Store:

• You need to open your particular Google Play on your tablet or phone.
• Now you need to log in to your Google Account.
• Choose the menu icon.
• In the section for Subscriptions, search for QuickBooks Self-Employed.
• Now choose Cancel.

QuickBooks Desktop Cancelation Policies

Cancelation Policies

To find out more information about the cancellation rules, choose one of the following products and services.

QuickBooks Customer Care Plans (Support Plans)

Your QuickBooks Customer Care Protection Plan can be canceled at any time.

Monthly or Quarterly (90-day) Plan

For monthly and quarterly plans, the following requirements are applicable:

• You are free to cancel it.
• Your service will be available to you until the end of your current subscription cycle.
• At the following auto-renewal date, your service will expire.
• If you cancel before the next auto-renewal date, you will not receive a refund.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free assisted support for issues and questions not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-that are included in your plan.

Annual Plan

Your QuickBooks support plan with yearly billing is cancelable. It’s important to realize that support plans come with a set of terms and conditions.

If You Cancel within the 60-Day Money Back Guarantee Period

There is a sixty-day money-back guarantee on this subscription. Only if you cancel your subscription within 60 days of signing up will you get a full refund. The credit or debit card you used to buy your subscription will get your refund.

Note: Get in touch with us so we can help you if you need to use a different card to receive your refund.

If You Cancel after the 60-Day Money Back Guarantee Period

• There won’t be a prorated refund for the subscription that you didn’t use.
• Your service will be available to you until the conclusion of your current subscription period.
• The next auto-renew date will mark the end of your service.

You will no longer be able to do the following, once you cancel your services:

• Receive free assisted support for problems and inquiries not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-that are included in your plan.

QuickBooks Desktop Enterprise Gold, Silver, or Platinum Subscriptions

Your membership to QuickBooks Enterprise (Gold, Silver, or Platinum) with monthly billing can be canceled. It’s important to realize that support plans come with a set of rules and regulations.

Monthly Plan

If You Cancel within the 60-day Money Back Guarantee Period

There is a 60-day money back guarantee on this subscription. Only if you cancel your subscription within 60 days of signing up will you get a full refund. The credit or debit card you used to buy your subscription will get your refund.

Note: Get in touch with us so we can assist you if you need to use a different card to receive your refund.

If You Cancel after the 60-Day Money Back Guarantee Period

• There is a termination fee if you cancel after the first 60 days but before the end of month twelve of your subscription. The remaining monthly payment balance on your subscription is represented by this.

Forexample, if your subscription expires on the date of enrollment and you have three months left on it, you will be charged a termination fee that is equal to the current monthly cost of QuickBooks Desktop Enterprise multiplied by three months, or the number of months left on your subscription.

• There won’t be a prorated refund for the membership time that you didn’t use.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free assisted support for problems and inquiries not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-that are included in your plan.

Annual Plan

You have the option to terminate your annual billing membership for QuickBooks Enterprise (Gold, Silver, or Platinum). It is important to realize that the support plan includes particular guidelines and requirements.

If You Cancel within the 60-day Money Back Guarantee Period

There is a sixty-day money-back guarantee on this subscription. Only if you cancel your subscription within 60 days of signing up will you get a full refund. The credit or debit card you used to buy your subscription will get your refund.

Note: You can get in touch with us so we can assist you if you need to use a different card to receive your refund.

If You Cancel after the 60-day Money Back Guarantee Period

• There won’t be a prorated refund for the portion of your membership that you didn’t use.
• Through the end of your current membership period, you will still be able to access your service.
• The next auto-renewal date will mark the end of your service.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free assisted support for issues and questions not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-that are included in your plan.
• Make use of QuickBooks Desktop. You will still be able to view the company data file that is saved on your device, though.

Tip: If you buy a software license or reactivate your subscription, you can convert it to a usable QuickBooks Desktop version.

QuickBooks Pro Plus Subscription

Your membership to QuickBooks Pro Plus can be cancelled at any time.

Monthly Plan

For monthly and quarterly plans, the following requirements are applicable:

• You are free to cancel it.
• Your service will be available to you until the conclusion of your current subscription cycle.
• At the following auto-renewal date, your service will end.
• If you cancel before the next auto-renewal date, you will not receive a refund.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free assisted support for problems and inquiries not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-included in your plan.
• Make use of QuickBooks Desktop. You will still be able to view the company data file that is saved on your device, though.

Tip: If you buy a software license or reactivate your subscription, you can convert it to a usable QuickBooks Desktop version.

Annual Plan

If your subscription to QuickBooks Pro Plus is billed annually, you can cancel it. It is important to realize that the support plan includes particular terms and conditions.

If You Cancel within the 60-Day Money Back Guarantee Period

There is a sixty-day money-back guarantee on this subscription. Only if you cancel your subscription within 60 days of signing up will you get a full refund. The credit or debit card you used to buy your subscription will get your refund.

Note: Get in touch with us so we can assist you if you need to use a different card to receive your refund.

If You Cancel after the 60-Day Money Back Guarantee Period

• A prorated refund for the period of your membership that you did not use will not be given.
• Your service will be available to you until the conclusion of your current subscription cycle.
• At the following auto-renewal date, your service will expire.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free assisted support for problems and inquiries not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-included in your plan.

QuickBooks Premier Plus subscription

Your membership to QuickBooks Premier Plus can be cancelled at any time.

Monthly Plan

For monthly and quarterly plans, the following requirements are applicable:

• You are free to cancel it.
• Your service will be available to you until the conclusion of your current subscription cycle.
• At the following auto-renewal date, your service will expire.
• In case you cancel before the auto-renewal date, you will not receive a refund.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free assisted support for problems and inquiries not addressed by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Receive data recovery services without paying extra money.
• Use the additional services-like Intuit Data Protect-that are included of your plan.
• Make use of QuickBooks Desktop. You will still be able to view the company data file that is saved on your device, though.

Tip: If you buy a software license or reactivate your subscription, you can convert it to a readable QuickBooks Desktop version.

Annual Plan

If your subscription to QuickBooks Premier Plus is billed annually, you can cancel it. It’s important to understand that the support plan includes particular guidelines and requirements.

If You Cancel within the 60-Day Money Back Guarantee Period

There is a sixty-day money-back guarantee on this subscription. Only if you cancel your subscription within 60 days of signing up will you get a full refund. The credit or debit card you used to buy your subscription will get your refund.

Note: Contact us so we can assist you if you need to use a different card to receive your refund.

If You Cancel after the 60-day Money Back Guarantee Period

• If you don’t use all of your membership, you won’t receive a prorated refund.
• Until the conclusion of your current membership period, you will still be able to access your service.
• The next auto-renewal date will mark the end of your service.

You won’t be able to do the following when you cancel your service:

• For queries and problems not covered by the Intuit QuickBooks Desktop & Point-of-Sale software support policies, get help support without paying extra fees.
• Get Data Recovery Services at no extra cost.
• Use any additional plan-covered services, including Intuit Data Protect.

Payroll Subscriptions

Your Payroll subscription can be canceled at any moment.

Monthly Plan

The monthly plans are subject to the following conditions:

• For free you can cancel it.
• Your service will be available to you until the conclusion of your current subscription period.
• At the next auto-renewal date your service will end.
• You will receive a refund in case you cancel before the next auto-renewal date.

Following your service cancellation, the following will no longer be possible for you to do:

• Receive free, expert support for payroll-related problems and inquiries that aren’t covered by the software support policies for Intuit QuickBooks Desktop & Point-of-Sale.
• Download QuickBooks Desktop payroll updates.
• Process and print tax forms for payroll.
• Keep using the other services-such as direct deposit, QuickBooks Workforce, E-file, and E-pay-that are part of your payroll subscription.

Annual Plan

You can terminate your annual billing membership for QuickBooks Payroll, but you should understand that the support plan has particular restrictions and conditions.

If You Cancel within the 60-Day Money Back Guarantee Period

There is a sixty-day money-back guarantee on this subscription. Only if you cancel your subscription within 60 days of signing up will you get a full refund. The credit or debit card you used to buy your subscription will get your refund.

Note: Contact us so we can help you if you need to use a different card to receive your refund.

If You Cancel after the 60-Day Money Back Guarantee Period

• Your service will be available to you until the conclusion of your current subscription cycle.
• By the end of your current subscription period you will continue to have access to your service through the end.
• At the following auto-renewal date, your service will end.

Following your service cancellation, the following will no longer be possible for you to do:

• You can get expert support for issues related to payroll and questions that are not covered by the Intuit QuickBooks Desktop and Point-of-Sale software support policies without additional fees.
• Download QuickBooks Desktop payroll updates.
• Print and process payroll tax forms.
• Keep using the other services-such as direct deposit, QuickBooks Workforce, E-file, and E-pay-that are part of your payroll subscription.

Intuit Data Protect, Field Service Management and other Connected Services

Intuit Data Protect

At any time you can cancel your Intuit Data Protect(IDP) subscription.

The following conditions that apply:

• For the unused portion of your subscription, you will not get a refund.
• At the next auto-renewal date your services will end.
• Through the end of your current subscription period you will continue to have access to IDP.
• After you cancel the IDP subscription, we will keep your backed-up files for 30 days.

Field Service Management

At any time you can cancel your Field Service Management subscription.

The following conditions apply here:

• You will not get any refund for the portion that is unused of your subscription.
• By the end of your current subscription period, you will continue to have access to your service.
• At the next auto-renewal date your subscription will end.

If you want to cancel other QuickBooks Connected Services then you can request a refund for your QuickBooks product.

QuickBooks ProAdvisor Deluxe/Premium

You are permitted a full refund in case:

• Within 60 days of purchase, you can cancel your ProAdvisor Deluxe or Premium membership.
• Within 60 days of your last annual renewal, you can cancel your ProAdvisor Deluxe membership.

You will not be able to keep any of the QuickBooks software that you received form your membership if:

• Your subscription was bought 60 days ago or fewer.
• It has been 60 days or fewer since you renewed your membership.

Note: Even if you cancel your subscription, any software that was available before that renewal will stay active.

In order to prevent further billing if you decide to cancel after the 60-day period, we can also stop your membership’s auto-renewal.

Note:

• The next auto-renewal date will mark the end of your subscription.
• When this occurs, none of your software will be lost.
• QuickBooks updates will no longer be sent to you as part of your membership.
• Benefits like support and certifications offered by QuickBooks Desktop ProAdvisor will no longer be available to you.

Hope, with the above blog, you are now clear on how to cancel a QuickBooks Desktop subscription. We have mentioned each and every step clearly in this blog, in case still, you haven’t cleared this then you can reach out to the Dancing Numbers team.

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