How to Fix Common QuickBooks Crashes Errors?

QuickBooks crashes because of many reasons that stop your smooth working flow. There are many reasons why you are facing […]

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QuickBooks crashes because of many reasons that stop your smooth working flow. There are many reasons why you are facing crashes errors while working in QuickBooks software. The situations can be any such as crash com error, QBCF monitor service not working, installation causing issues, emailing the large report, working in the different center.

Errors that display on your screen are as follows:

  • QuickBooks Disappear While Working.
  • QuickBooks Stopped working
  • QuickBooks Crash Com error
  • QuickBooks Crashes on Startup
  • QuickBooks Crashes When Opening Company File
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Many other errors you can see on your screen when your QuickBooks program crashed. So in the below article, you get to know what are the causes and symptoms.

What are the Causes Behind the QuickBooks Crashes?

There are causes that become the reason for QuickBooks Crashes Errors and you are required to fix them. Identify the root causes that crash your QuickBooks software and won’t allow you to work smoothly. Then go for the solution that helps you to fix the root cause and won’t interrupt in between. The list of causes is as follows:

  • You are Using the Older Version of Microsoft Outlook
  • The Toggle Mail Settings are not Configured
  • When working in Report Centers
  • Windows user is not an Admin User in Which you are Working
  • You are using an outdated Version of QuickBooks Desktop
  • The QBPrint.qbp file is Missing while using QuickBooks to Print
  • QBCF Monitor Service is causing the issue
  • Trying to Email a Large Report
  • Working on Transactions Alternatively
  • Self-installation is held by QuickBooks itself

What are the Symptoms of QuickBooks Crashes Error?

The symptoms that told you about something is wrong or you are going to face any issue are mentioned here:

  • The Error Message is Shown on Your Display.
  • QuickBooks is not Responding.
  • Windows Crashes
  • QuickBooks Crashes
  • QuickBooks is not Working
  • QuickBooks is Causing Problems with Installation
  • QuickBooks is Causing Problems while Updating.

List of Some Most Common Issues User Facing

Below is a list of some most common issues that users face while working on different versions of QuickBooks:

  • QuickBooks Desktop 2015, 2014, 2013, 2012, 2011 Keeps Crashing
  • QuickBooks for Mac 2015, 2014, 2013, 2012, 2011 Keeps Crashing
  • QuickBooks Desktop 2015, 2014, 2013, 2012, 2011 Keeps Crashing
  • QuickBooks 2015, 2014, 2013, 2012, 2011 Stopped Working on Windows 10
  • QuickBooks 2015, 2014, 2013, 2012, 2011 Crashes on Version Update
  • QuickBooks Online 2015, 2014, 2013, 2012, 2011 Not Loading

Solution Steps for Fix QuickBooks Crashes Error

There are solutions for each and every reason that can be implemented easily that helps you to fix the QuickBooks crash error. You have to identify the reason and then pick the solutions accordingly. Here are the different solutions explained below so that you can perform them on your own.

Solution 1: Add Admin User to Your Windows Operating System

  • Add a user with administrator rights
    • Go to the Windows Start menu
    • Click on the Settings option
    • Select option Accounts
    • Go to the option named Family and other users
    • In this, choose the name of the owner
    • If it shows Local Account as account type below the mentioned name
    • Then click on Change account type
    • In the Account Type field, choose the Administrator type
    • Click on the OK button
    • Now sign in with a new account.
  • Now provide admin access to the QuickBooks programs
    • Initially, close the QuickBooks Program
    • Then click on the Windows Start menu button
    • Search for Control Panel and press Enter button
    • The Control Panel window opens up
    • Hit on the option User Accounts
    • Locate the QBDataServiceUserXX (XX is the version of QuickBooks Desktop you are using)
    • Hit on the Change the account type option
    • When done, click on the Administrator option
    • You are required to click on the option named Change Account Type
    • Click on Apply button to save all changes.
  • Log in to the Windows system with the newly created Admin user
  • Open the QuickBooks now.

Solution 2: Add an Email Account in MS Outlook

  • Open Microsoft Outlook
  • Click on the File menu option
  • Further, click on the Info option
  • After that, select Add Account for starting the new email setup
  • Mention the email id that you want to add
  • To continue, click on the Next button
  • You have to wait for the Microsoft to select the server after that, click Connect button
  • Mention the password that you are using for your Microsoft Outlook email then click on the OK button
  • Again, click on the OK button to complete the setup of adding a new email account in Outlook.

Also, take care that you won’t face issues like QuickBooks unable to send emails to Outlook.

Solution 3: Update QuickBooks Software to the Latest Release

  • Firstly, close the QuickBooks software and other programs if running on your system
  • Go to the QuickBooks icon
  • Press the Ctrl key from the keyboard
  • Along with it right-click on the QuickBooks icon
  • Choose the Run as Administrator option
  • The No Company window opens up in QuickBooks software
  • Go to the Help menu option at the top of the QuickBooks window
  • Choose Update QuickBooks Desktop from further options
  • Click on the Options tab
  • Hit on Mark All checkbox
  • Then click on the Save button
  • Click on the Update Now tab
  • After that, press the Reset Update button
  • When its ready then click on the Get Updates box
  • After updating it, close the QuickBooks
  • Restart the computer and then open the QuickBooks software.

For the Automatic Update of QuickBooks Desktop or any other method to be used then check here the full details.

Solution 4: Update Your Microsoft Outlook Application

  • Open the Microsoft Outlook in your Windows system
  • Click on the File menu option
  • From drop-down options, select Office Account
  • After that, click on Update options
  • Hit on the Update Now button to update it
  • After completion of the update, check for errors.

Solution 5: Toggle Mail Settings

  • Open the Control Panel
  • Click on the option User Account
  • In the User Account, choose the option Mail
  • Further, select Microsoft Outlook
  • Go to the Profile section and then click on the Show Profile option
  • Choose Microsoft Outlook
  • Check that the checkbox that says “Already Use this Profile” is tick marked
  • Then choose the Prompt for a profile to be used option
  • After that, click on Apply button to save all the changes
  • Now, choose the “Always use this profile
  • Again, click on Apply and then the OK button to continue saving changes and closes the window respectively.

Solution 6: Launch QuickBooks in Compatibility Mode

  • Click on the QuickBooks icon
  • Then choose option Properties from further options
  • In the Properties window, click on the Compatibility tab
  • After that, click on the Run this program in compatibility mode for
  • You get a drop-down menu, from this choose option Windows 7
  • Now, you have to tick mark the checkbox saying Run this program as an Administrator
  • Hit on Apply button and then click on the OK button to save all the changes.

Solution 7: Configure MS Outlook to make it the Default Mail App

  • In your Windows system, open the Control Panel
  • Then click on the Programs option
  • Choose the option Default Programs
  • After that, you have to hit on Set your default programs
  • Click on the Mail option
  • Choose Outlook and you are done by selecting it as the default mail app.

Solution 8: Make a new email profile in Microsoft Outlook

  • Make sure that the Microsoft Outlook is closed if not then close it
  • Open the Control Panel
  • Then go to User Account and open it
  • Choose the option Mail
  • The window of Mail setup opens up
  • In this, click on Show Profiles
  • Click the Add button to add a new email profile
  • Mention the name in the field of Profile name
  • Click on Apply and then on the OK button to save changes and close the window.

Solution 9: Disable the Service of QBCFMonitorService.exe Program

  • The QBCFMonitorService.exe process must be stopped
  • To open the Task Manager, use Ctrl + Shift + Delete keys together on your keyboard
  • Click the Image Name heading on the Processes page to sort the processes alphabetically
  • Click End Process after selecting the QBCFMonitorService.exe program name
  • When you see the warning notice, choose the Yes button
  • Prevent the workstation’s QBCF Monitor service from restarting.
  • To launch the Run window, use Windows+R on your keyboard
  • Click OK after typing services.msc to run it
  • To view the Properties, go down on the list and double-click on the QBCFMonitorService.
  • As the Startup type, pick the option Disabled
  • Click the button Apply and then OK.

Solution 10: Update QuickBooks Desktop Manually

  • Close QuickBooks and its company file also
  • Now, move your cursor to the button- Windows Start menu
  • Locate QuickBooks Desktop in the Start menu
  • Right-click on the QuickBooks Desktop icon
  • Choose the Run as Administrator option
  • When QuickBooks opens up, go to the Help menu option
  • From the drop-down menu, click on the option Update QuickBooks Desktop
  • Click on the Options tab
  • In this, tick mark Mark All checkbox
  • Hit on the Save button to save changes you have done
  • Click on the Update now tab
  • After that, click the Reset Update checkbox to select it
  • Click on Get updates and when done restart the software
  • When you restart the QuickBooks, you get an installation pop-up then click on the Yes button.

You can also implement other methods to Update QuickBooks Desktop or you can connect with the team.

Solution 11: Rename the QBPrint.qbp File in QuickBooks

  • Initially, search for QBPrint.qbp file
  • Right-click on the file to check the QuickBooks version
  • Then from the options, select Rename option
  • Mention old at the end of the filename
  • Then press Enter button to save the edited file name
  • Now open the QuickBooks program
  • Go to the File menu option in your QuickBooks program
  • Further, choose the option Printer Setup
  • In the Form Name, choose any transaction
  • Then click the OK button
  • The new QBPrint.qbp file is printed or created.

In the above article, all the solutions are mentioned with detailed steps that help you to fix the most common QuickBooks Crashes errors. Resolve your crash error easily on your own. But still, the QuickBooks helpdesk team is always here to contribute and help you with all glitches that you are facing. The team members are available 365 days a year so that you won’t face any issues for so long. Connect with the Dancing Numbers team whenever you think you required any expert’s advice or help.

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+1-800-596-0806 or chat with experts.


What if QuickBooks is not Able to Search MS Outlook to fix the QuickBooks Crash Error?

checked Open the QuickBooks as an administrator
checked Click on the Edit menu option
checked Further, select the Preferences option
checked After that, click on Send Forms
checked Now, hit on My Preferences
checked You are done and you are able to search for Outlook.

How to Find Hidden Files and Folders to fix QuickBooks Crashes Errors?

checked Open the File Explorer
checked Then click on the Hidden Items option to show the files and folders
checked Now you are able to see the files and folders that are hidden if any.

Does QuickBooks Tool Hub Resolve QuickBooks Crash Errors?

Many of the errors can be easily resolved by the QuickBooks Tool Hub as it has many specific tools in it such as network, installation, program problems, company file issues, etc. if there is any QuickBooks crash error that you are unable to resolve using QuickBooks Tool hub then try to implement the solutions mentioned in the above article.

Why do QuickBooks Crashes Errors Happen Most Commonly?

The QuickBooks crash error is common as there is any problem or issue in the program it first stops working, shuts down, freezes, does not respond, etc. This means that the program crashes and you are not able to work properly due to the crashes for any reason.

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