Fix Online Banking Errors in QuickBooks Online (QBO)

by James Antonio

In QuickBooks online, there are various banking errors that can happen when there is something wrong, damaged, or missing. If you caught a banking error or you are unable to download the transactions in QuickBooks Online. Then here is the solution to fix this problem. Also, get to know how to fix other banking errors that happen in your QuickBooks program. Fix Online Banking Errors in QuickBooks Online.

To fix these errors, you have to connect your bank account properly and provide all the information correctly. The detailed solution is mentioned below. As you have to verify these things and then proceed towards the error that happens to you. If the particular error is shown up then you can directly go for that error solution.

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What are the QuickBooks Online Banking Errors and Solutions that Happens into a User’s Account?

All the various errors are mentioned here with the solutions so that, you can fix them on your own. Identify the error to make sure you apply the correct solution steps. The errors with their solutions are listed here:

To Fix QuickBooks Account Won’t Update the Latest Transactions from your Bank

When you connect the banking with your QuickBooks Online account, then it automatically downloads the new transactions. In case you won’t get the latest transactions into your QuickBooks account. You have to do the following process:

1. Download Transactions Manually

In QuickBooks when it connects to the bank then it downloads the latest transactions automatically at a specific time. When it is unable to do this then you can do it manually. The manual steps are as follows:

  • In QuickBooks, go to the left menu bar
  • Click on the Banking menu
  • Choose the Banking tab
  • Then click on the Update button to download the latest transactions.

2. Check the Website of Your Bank

When you are stuck in downloads or it is slow then the issue seems from the bank’s side. So sign in to the bank website link to check for the problem. The steps are:

  • Get the URL that is used by QuickBooks to connect with bank account
    • Click on the Banking menu that is on the left side
    • Choose option Link Account
    • You have to search for the bank to with you want to link
    • After searching, select the appropriate bank
    • Copy the URL that is mentioned for your bank
    • Sign in to the bank website using the copied URL.
  • Now, if you are signed in successfully then you have to check the below-mentioned things to search for error reasons. The things to check are:
    • Check and verify your account for the messages, alerts, or notifications
    • In case of announcements, check the website of your bank for the new security requirements
    • Navigate the website and look for the issue if display. These errors can block the transactions into QuickBooks from downloading.
  • If you felt like everything is good then go to QuickBooks. The steps are:
    • Go to the left navigation menu
    • Click on the Banking menu
    • Then, choose the Banking tab
    • Select the Update to update the information.

3. Update the information of the Bank into the QuickBooks Account

If you have updated any of the information into your bank account then do the same in the QuickBooks also. Otherwise, it conflicts, and then you face problems. To update information follow these steps:

  • Click on the Banking menu
  • Then choose the Banking tab
  • You have to click on the tile that is for the bank account
  • Hit on the Edit icon to edit the details for updating
  • You have to select the Edit Sign-in info option
  • Now, update the information that is required.

To Fix QuickBooks Online Bank Error 101

1. Log in to the Website of Your Bank

  • You have to open the browser that you want to use in your windows system
  • Then type the URL of your bank’s website
  • Press enter button to open the website
  • Then log in to access your bank account using the correct credentials.

2. Check and Verify the Active Status of Your Account

The status of your bank is active. It is defined on the basis of balance and transactions you have done. If you have done any transactions in the previous 12 months then your account status is shown as active. Also, if you have a balance in your account then it shows as the active status of your account. If you have an active account but are not able to log in then contact your bank immediately.

3. Take a Look for Missed Prompts

Now, you have to check for a few messages or notifications that require confirmation. The prompts that you get on your screen are about the terms and conditions. In this, you have to allow or click on the ok button to agree with it. After clearing all the prompts, refresh the page and then continue with your bank account in QuickBooks Online.

To Fix QuickBooks Online Bank Errors 102 and 105

The QuickBooks Online bank errors 102 and 105 happens when there is a problem from the bank’s end. The bank’s website is under maintenance. it also happens when there are some server problems. it interrupts your connection between the QuickBooks Online and bank account.

The solution that you have to implement is as follows:

1. Update your Bank connection Manually

  • Open the QuickBooks online account
  • Go to the left menu and click on the Banking menu option
  • Further, select the Update option to update the bank connection
  • Now check for connection if working properly then ok if not then proceed with the next process.

2. Check the Bank Website

  • Sign in to the website of the bank. In case you are not able to sign in then contact your bank
  • Check the messages, alerts, or notifications if any. These prompts let you know if there is any issue
  • After that, review the pages of the account, transactions, and history of your account. if these things are not visible then there is a connection issue.

To Fix QuickBooks Online Bank Error 103

This error happens when the ID or password you are entering to log in to your bank account is wrong. You have to fix this using the process mentioned below. follow the detailed process to fix this error:

1. Make sure that the Information of Sign-in is Correct

  • In your Windows system, open the web browser
  • Open your bank’s website
  • Copy the bank’s address and note it down somewhere
  • Provide the ID and Password to sign in to your bank account
  • If you have different accounts like business or personal then sign in to the account that you want to fix
  • When sign in to the bank account is done correctly then the information of Sign-in is correct
  • If the sign-in won’t happen then the information is wrong then follow the instructions. The instructions are given by the bank that helps to get the correct ID and reset the password.

2. Provide the Bank Sign-in Information into the QuickBooks Program

A. For Existing Connection

  • In QuickBooks Online, click on the Banking menu option from the left side
  • Choose the bank account that you want to update
  • Then click on the Edit option
  • Further, click on the Edit Sign-in Info option
  • Check that if the browser does auto-fills the user ID or password then clear it as it can fill the older one
  • You have to manually type the User ID and Password to sign in to your bank account
  • Click on the Update button to update the information.

B. For New Connection

  • Open QuickBooks Online program
  • Click on the Banking option from the left navigation panel
  • Hit on the option Connect account if you are doing it for the first time
  • If the bank account is already linked then click on the Link account option
  • Go to the Search field
  • In the search field, mention the web address of the bank. You can also mention the name of the bank
  • When you are typing the bank name then you got options in search results
  • Choose the bank name from search results
  • Also, select the labeled (Business or Personal) if available according to the account you have selected
  • If you get auto-fill information then remove it and enter it manually. In auto-fill, there may be an old user ID and password that is not required anymore
  • Click on the Continue button to proceed
  • It shows that your bank is now connected successfully.

To Fix QuickBooks Online Bank Error 106

The QuickBooks Online Bank error 106 happens when the program is not able to locate your account on the bank or the financial institution’s website. This issue came into your QuickBooks program when the account is closed. for this, you have to contact your bank.

To Fix QuickBooks Online Bank Error 108

The QuickBooks Online bank error 108 happens to show a bank message on the website. the message is about updates and can block your connection to QuickBooks. In this case, you have to implement the solution mentioned below:

1. Check the Message on the Website of Your Bank

  • Log in to your bank’s website
  • Check if there are any updates, notifications, or messages shown
  • If any action is required then the steps are shown in the message itself.
  • These messages are like:
    • New offers
    • Terms and service update
    • Some site changes or any announcements about maintenance.

2. Update the Connection of the Bank into your QuickBooks Account

When you get to know the message or notification on the website again sign in to your QuickBooks account. the steps are mention here according to the QuickBooks product you are using.

A. QuickBooks Online

  • Log in to the QuickBooks Online
  • In the left menu, click on the Banking menu option
  • Further, click on the Update option.

B. QuickBooks Self-Employed

  • Sign in to your QuickBooks Self-Employed account
  • Click on the Gear icon
  • Further, select the option Bank Accounts
  • Choose the Refresh all to refresh it.

To Fix QuickBooks Online Bank Error 185

The QuickBooks online bank error 185 happens when the information is not enough for the bank or financial institution. This means that they required more information after entering the credentials. These details like adding security questions or one-time passcode to enter.

For OTP: After login, if you are asked to enter OTP then get the OTP and mention it and then proceed forward.

For Security Questions: If it asks you a security question, then mention the answer that you have to remember. After answering, it is remembered by the QuickBooks and it answers for you.

To Fix QuickBooks Online Bank Error 192

The QuickBooks Online error 192 occurs when your bank required any additional information of Sign in. This prevents your QuickBooks Online account from downloading banking transactions. In a few cases, there is an ever-changing code required to sign in to your account. So you are not able to automatically download the bank transactions. To upload transactions manually the steps are as follows:

  • You have to choose the start date that is the date of the oldest transaction that shows as the opening balance
  • Download the transactions from your bank account in the CSV format
  • After downloading, you have to check and verify the size and file format before uploading it to the QuickBooks Online account
  • Manually upload the transactions using the Banking menu option
  • Match and categorize the transactions
  • Reconcile the transactions and you are done.

To Fix QuickBooks Online Bank Error 324

When the user is trying to find their bank account to connect and is unable to do so into their QuickBooks account then the QuickBooks Online bank error 324 happens.

The reasons for the error are a closed bank account, your bank issued a new account, the bank has moved the account to the new server, or the account name or any other information is changed by you before.

To fix the bank error 324 the steps are mentioned here:

Check and Update the Connection into QuickBooks Online

  • Open QuickBooks Online and sign in
  • Click on the Banking menu
  • Choose the Update option
  • After the update, if the error still persists
  • Then click on the banner that is on the Banking menu
  • Click on the Check Connections link
  • Further, follow the shown instructions to fix the error.

To Fix QuickBooks Online Bank Error 377

The error message for QuickBooks Online banking error 377 is shown as

“The old connection is gone. Reconnect now with the new faster, more reliable one and get back on track. (377)”
this happens when QuickBooks is not able to download the transactions from your bank account. so update the connection of bank and QuickBooks.

Steps to update the connection between QuickBooks Online and bank

  • In QuickBooks Online
  • Go to the left navigation menu
  • Select Banking menu option
  • Then from the banner Let’s fix this bank connection
  • Hit on the Update Now link
  • You have to follow the steps properly to update the connection properly.

To Fix QuickBooks Online Bank Errors 390 and 1000

QuickBooks Online Bank Error 1000

“Fix your bank connection. Sorry, but there’s a problem with your bank connection. To fix this issue, you will need to disconnect and reconnect your account. (1000)”

QuickBooks Online Bank Error 390

“Your bank is making a change. Until you upgrade your bank connection, your transactions will stop automatically flowing into QuickBooks. To upgrade your connection, you will need to reconnect your account. (390)”

For these Error Messages, you have to Perform the Following Solution Steps:

You are required to reconnect your bank account to QuickBooks Online banking after reviewing the transitions. The solution is mentioned below:

1. Review Your Bank Transactions

Reviewing transactions is important before disconnecting the account from QuickBooks. By reviewing you won’t download the duplicate transactions after reconnecting the QuickBooks and bank account. The steps to review transactions are:

  • Hit on the Banking menu option of QuickBooks
  • Click on blue bank square to select the bank account for discontinuation
  • Choose the For Review tab to review the transactions
  • Now, add, review, or match the transactions that are on the list.

2. Disconnect the Bank Account

  • From the left navigation menu
  • Select Banking menu option
  • Further, click on the blue bank square for the account that you want to disconnect
  • Click on the Edit option on the tile for the account that you want to update
  • Further, click on the Edit account info
  • You have to click on the checkbox named Disconnect this account on Save
  • Hit on the button Save and Close button.

3. Reconnect the Bank Account

  • Click on the menu option Banking that is on the left side
  • Choose the Link account or Add account option
  • Again, connect your account to the banking

In conclusion, there are different QuickBooks banking errors that can happen to you while working. So do not panic as you get the solution for the same. All the solutions are verified so you can apply them ad fix your issues.

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