How to Fix QuickBooks Desktop Error 1335?

QuickBooks Error 1335 occurs when the cabinet file (such as data1.cab) required for installing or updating QuickBooks is corrupted or damaged. This issue prevents the software from completing the installation process, leading to disruptions. It’s often linked to problems with temporary files, system settings, or damaged installation media.

To fix this error, ensure that you’re logged in with administrative rights and that your system meets the necessary QuickBooks requirements. You will receive the following error message:

1. “The cabinet file (data1.cab) required for this installation is damaged and cannot be used.”
2. “The cabinet file [2] required for this installation cannot be used.”

Check out these top 6 solutions to fix QuickBooks Error Code 1335, quickly and effectively.

Solution 1: Clean the Temporary File Folder

Clearing the Temp folder removes corrupted or outdated files that might hinder QuickBooks installation. Here are the steps to clean the folder and fix Error 1335:

1. Restart your computer and log in with administrator rights.
2. Go to the Temp folder on your system:
   • For Windows 8, 7, or Vista: C:\Users\username\AppData\Local\Temp
   • For Windows 10: Erase the temporary files.
3. Delete the files in the Temp folder.

Solution 2: Use the QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool automatically detects and resolves installation issues, saving you time and effort. Check out these steps:

1. Open QuickBooks Tool Hub.
2. Go to Installation Issues.
3. Click on QuickBooks Install Diagnostic Tool.
4. Allow the tool to run a scan.
5. Restart the computer to check if Error 1335 is fixed.

Solution 3: Fix the Problem Manually

Manually copying QuickBooks installation folders and running the .exe file can help bypass installation interruptions. Follow the steps given below to fix QuickBooks Error 1335 by fixing it manually.

1. Restart your system with administrator rights and insert the QuickBooks installation disk. If the installation automatically starts, close it.
2. Open Windows Explorer (press Windows + E) and go to the C: drive.
3. Right-click the QuickBooks folder and choose Copy. Paste this folder on your desktop.
4. Repeat the same for the third-party folder.
5. Now open the QuickBooks desktop folder and run the .exe file to complete the installation.

Solution 4: Fix the MSXML DLL Files

Fixing MSXML DLL files restores critical Windows components, allowing QuickBooks to install without error. Follow these steps to repair MSXML files and fix Error 1335.

• For 32-bit Operating System:
  • Open the Run command (Windows + R).
  • Type CMD and hit Enter.
  • In the Command Prompt, type regsvr32 MSXML6.dll and press Enter.
• For 64-bit Operating System:
  • Open the Run dialog (Windows + R), type cmd, and press Enter.
  • Right-click CMD and select Run as Administrator.
  • In the command prompt, type cd\windows\syswow64
  • Type regsvr32 MSXML6.dll
  • Press Enter.

Solution 5: Use Selective Startup Mode

Selective Startup Mode ensures no background services interfere with QuickBooks installation, providing a clean environment. Check out the steps given below:

1. Open the Run dialog (Windows + R) and type msconfig, then hit OK.
2. In the System Configuration window, go to the General tab and select Selective Startup.
3. Under the Services tab, check Hide All Microsoft Services and select Disable All.
4. Uncheck all boxes except for Windows Installer and press OK.
5. Restart your system and perform a clean installation of QuickBooks.

Solution 6: Update Windows

Updating Windows fixes installation errors in QuickBooks. Check out these steps:

1. Click the Start button on your desktop.
2. Select Control Panel.
3. Click on Windows Update.
4. In the left panel, choose the Change Settings option.
5. Select the “Install updates automatically (recommended)” option.
6. In the Recommended updates section, ensure that the box for “Give me recommended updates the same way I receive important updates” is checked.
7. Click OK to confirm.

What are the Prerequisites to Fix QuickBooks Desktop Error 1335?

Before you start troubleshooting QuickBooks Error 1335, here’s what you need to check:

1. Make sure you’re logged into your system with administrative privileges.
2. Verify that your computer meets the minimum system requirements for installing QuickBooks Desktop.
3. Check your QuickBooks installation disk for scratches or dust.
4. Disable any antivirus or firewall temporarily.

How to Identify QuickBooks Desktop Error Code 1335?

You may encounter one of the following signs when Error 1335 occurs in QBDT:

• You will receive error messages such as “The cabinet file (data1.cab) required for this installation is damaged and cannot be used.” or “The cabinet file [2] required for this installation cannot be used.”
• The installation process stops unexpectedly.
• QuickBooks may freeze or experience delays.
• Your computer might crash or behave abnormally.

How to Prevent QuickBooks Error 1335?

Here are a few tips to avoid running into this issue in the future:

1. Old or corrupted temporary files can interfere with installations.
2. Ensure that your computer has enough disk space.

When Should You Seek Professional Help for QuickBooks Desktop Error 1335?

You must seek professional help to fix QuickBooks Error Code 1335 if you are unable to resolve the issue even after trying the solutions. In such cases, it is better to take professional help in order to avoid losing any important financial or company file data.

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