Fix 3000 Status Code Errors in QuickBooks Desktop POS

In today’s article, you will learn how to solve 3000 status code errors in QuickBooks Desktop POS.

You may experience this error while doing a financial exchange between QuickBooks Desktop and QuickBooks Desktop Point of Sale.

How to Fix 3000 Status Code Errors in QuickBooks Desktop POS?

Error Message 1- Employee Hour Status Code: 3000; Status message: The provided object ID in the Field “list id”: is not Valid. You receive this error message only When the Employee is not Active.

How To Fix

Create Track Data Time in QuickBooks Financial

Step 1: First, Press on Employees. Now navigate to the Employee Center.

Step 2: Now navigate to the activity log and search for the selected employee on the list.

Step 3: When you can locate the name of your employee in the provided list, press right-click on the name and press Edit employee.

Step 4: Press on the Payroll Info tab.

Step 5: Check the Use time data to prepare the paychecks box. Now press OK.

Create an Inactive Employee

Step 1: First, Press on Employees. Now navigate to the Employee Center.

Step 2: Now, Navigate to the Employees column. Now from the provided drop-down list, Press on All Employees.

Step 3: Next, Go to the activity log. Now search for the selected employee on the particular list.

Step 4: In the list, When your employee name is found, Press right-click on the employee name. Now press on the option, Make Employee Active.

Status Code: 3000; Status message: The provided object ID in the Given Field “list id”: is not valid.

This error appears when there is an outdated patch in QuickBooks Financial. Here are the steps to fix this status code error:

Step 1: First, Navigate to downloads and the uploads center.

Step 2: Now check out the QuickBooks version.

Step 3: Press on the option, Get Latest Update.

How to fix Status Code 3100: Status message: the name “#######” of the Particular list Element is in use already?

This issue appears when any particular vendor or customer is duplicated or corrupted from QuickBooks Desktop or QuickBooks Point of Sale. To solve this issue, perform the steps provided below.

Solution 1: Locate the Duplicate Names

In QuickBooks Desktop

Step 1: Press on the Vendors/Customers menu. Now press on the option, Customer Center.

Step 2: View the name appearing in the error.

Step 3: Check out for updates.

• If the answer is yes, Merge all the duplicate names
• If the answer is no, Just begin with solution 2

In QuickBooks POS

Step 1: Firstly, Navigate to the Customers menu. Now press on the Customer List.

Step 2: Now, Navigate to the search field. Enter the name displayed in the error and search for anything identical.

Step 3: Choose the drop-down named I want to and press on Merge.

Step 4: When the Merge screen is displayed, press on the vendor/customer option you need to keep and discard.

Step 5: Press on Merge Vendors/Customers.

Solution 2: Repair the Corrupted Customer (Vendors) Names

Here are the Steps to Create a New Customer/Vendor

Step 1: Firstly, Navigate to the Customers menu. Now press on Customer Center.

Step 2: Now press the New Customer and Job tab. Now go to the New Customer option from the provided drop-down list.

Step 3: Enter the Test Customer for the particular name. Do not pay attention to the provided blank fields. Now press OK.

Here are the Steps to Merge Names

Step 1: Search for the customer name and press right-click on it. Now press on the Edit Customer option. If there is a Job right below the customer, press on the Job, and then a blank cross will appear. You need to drag the cross and adjust the cross just below the particular customer name.

Step 2: Relocate the vendor/customer name and enter Type Customer. Now press OK.

Step 3: Now, a Merge window will appear on the screen. Now press OK.

Step 4: Change the customer/vendor name by holding back the original name. Now press OK.

Step 5: Now quit the QuickBooks Desktop and then open it again.

Fix Status Code 3140 or 3120: The Particular Account is not Valid or of the Incorrect Type

Such an error appears when the accounts are not mapped the right way. To solve this issue, follow the steps provided below:

Step 1: Navigate to the QuickBooks Desktop Point of Sale.

Step 2: Now press the File menu. Now press preferences.

Step 3: Press Company.

Step 4: Now, Under the financial, Press on Accounts.

Step 5: Search for the Basic and Advanced tabs. Ensure the accounts are mapped in the right way. Press Save. It is important to note that when there is an account name in brackets, it displays that the account is not mapped.

Step 6: Now, Run the financial exchange.

Fix Status Code 3140: There is no valid reference to QuickBooks AR/AP Account “###### – #########” in the Bill or Receipt or Bill

This error appears when the accounts payable and receivable in Point of sale are somehow mapped to the wrong accounts. The error you received will signify the wrong settings.

• There is a void reference to the particular QuickBooks AP account “###### – #########” in the Receipt. The specific account for this particular transaction should be of the Account Payable type
• There is a void reference to the particular QuickBooks AP account “###### – #########” in the bill. The specific account for this particular transaction should be of the Account Receivable type.

Here are the steps to repair the errors mentioned above:

Step 1: First, Navigate to the QuickBooks Desktop Point of Sale.

Step 2: Now, Press on the File menu. Now press on Preferences.

Step 3: Now press Company.

Step 4: Under the Financial Section, press on Accounts.

Step 5: Ensure that the accounts that are mapped to a particular account whose type is A/P or A/R. Press on Save.

Step 6: Now, Run the financial exchange.

Fix Status code 3140: Status Message: There is a wrong reference to QuickBooks Account “###### – #########” in the particular item Non – Inventory. QuickBooks error message: The expense account is not valid

This issue arises when the item that is mapped in Point of Sale is wrong. It can also happen when the item account is removed or idle in QuickBooks Financial.

Here are the steps to fix this error:

Step 1: First, Navigate to QuickBooks Financial. Now press on the Lists menu. Now press on Chart of Accounts.

Step 2: Press on Account situated below and press on the option, Show Inactive Accounts. It is important to note that an inactive account usually has an X mark with its name.

Step 3: Press on the X mark. You can also do right-click on the account. Now press on Make Account Active.

Step 4: Now, Run another financial exchange.

In case your account is deleted, you need to create one more account in QuickBooks.

Status code: 3412, Status message: Customer has an overdue Transaction

This issue arises when the QuickBooks Desktop preferences are fixed and not permitted to sell to overdue clients.

Here are the steps to fix this status code issue:

Step 1: In QuickBooks Desktop, Press on Edit. Now press Preferences.

Step 2: Navigate to the left menu. Now press on Sales and Customers.

Step 3: Now go to the Company Preferences tab.

Step 4: Now uncheck the option, Do not sell to overdue customers.

Step 5: Press OK and save the changes.

Step 6: Now, Navigate to the QuickBooks Point of Sale and then run the financial exchange.

Status Code 3170: There was an issue While Modifying a Vendor/Customer list Element

This issue arises when any identical name is available between QuickBooks Desktop and QuickBooks Desktop Point of Sale. Here are the steps to solve this issue:

Step 1: Check the Activity Log in QuickBooks Desktop Point of Sale

This status issue comprises the name of the vendor or customer. If you have the name, then switch to step 2. If you do not have the name, follow the steps below:

Step 1: Navigate to the Customers menu. Press the Customers List.

Step 2: Next, Press right-click on the particular column header. Press on Customize Columns and then hit the QB Status tab.

Step 3: Press on the particular QB Status header to categorize the list and find out any customer name with Error Status or Not Posting. For the particular vendor list, you can also opt for the same process.

Step 2: Change the Name of the Vendor or Customer in QuickBooks Desktop

Step 1: Navigate to the Customers menu. Now press on the Customers Center. If you wish to change vendors, then navigate to the Vendors menu. Now press on the Vendor Center.

Step 2: Now, When you have the listed name in the given Activity Log, then press right-click and then press Edit.

Step 3: Now, You need to enter the number 1 at the end of every name and then press OK.

Step 4: Now, Run the financial exchange.

Step 3: Combine the Names that are Edited

In your particular QuickBooks Desktop, you need to combine the new name along with the edited name that is made by Financial Exchange.

Step 1: Navigate to the Edited Name and then press on it twice.

Step 2: Now delete the number 1 and then press OK. QuickBooks will also recommend you to combine the vendor or customer to the particular customer or vendor prepared by financial exchange.

Step 3: Now press Yes.

Status code 3180: There was an issue with saving the General Journal Transaction

The main reason for the occurrence of this issue is provided below:

• The item is mapped with the wrong account when the sale was in process.
• In QuickBooks Desktop, the account may be deleted.
• The voucher may be corrupted.
• The account connected with the item is futile.

Solution 1: Create the Voucher Again

Step 1: First, You need to reverse the voucher.

Step 2: Now you can create the voucher again.

Step 3: Now run the financial exchange.

Solution 2: Check the Accounts Again

Step 1: Navigate to the Home page. Now press Sales History. Take a note of the items that are affected.

Step 2: Now get back to the Home page. Now press on Item List. Now press on Edit.

Step 3: Under the QuickBooks Options, Observe the account mapping is properly set up or not.

Step 4: Next, In QuickBooks Desktop, Ensure the accounts impacted are active.

Step 5: Navigate to your QuickBooks Desktop Point of Sale. Now press on Item List. Now press Edit in order to configure the right Income/Asset/COGS account in the item/s.

Step 6: Press on Save. Now run a financial exchange.

Status code 3180: …QuickBooks error message: A/P (or A/R) detail line must have the vendor

This error arises when QuickBooks Desktop accounts payable/receivable was used to issue a particular Paid Out in the given QuickBooks Desktop Point of Sale. The error received signifies the wrong setting. Users move forward with the same issue discussed below:

• There was an issue when rescuing a General Journal transaction. QuickBooks error message: A/R detail line should have a vendor.
• There was an issue when rescuing a General Journal transaction. QuickBooks error message: A/P detail line should have a vendor.

Solution

Step 1: Navigate to the home page of Point of Sale. Press on Sales History.

Step 2: Now go to the Receipt Type column. Press on the latest receipt that is labeled as Payout.

Step 3: On the drop-down for I want to, press on Reverse.

Step 4: Now, Create the Paid Out again with the help of an account, instead of A/R or A/P.

Status code 3180: QuickBooks error message: The posting account is not valid

This issue arises when the wrong QuickBooks Desktop account was utilized in mapping the accounts in a particular QuickBooks Desktop Point of Sale.

Here are the steps to fix this issue:

Solution 1: In QuickBooks Desktop

Step 1: Navigate to the Lists menu. Press on the Item List.

Step 2: Check every item from Point of Sale from the list and ensure that every item is utilizing the right account.

Step 3: Now, Run a financial exchange.

Solution 2: In QuickBooks Desktop Point of Sale

Step 1: Navigate to the File menu. Press on Preferences.

Step 2: Now press on Company.

Step 3: Under the Financial section, press on Accounts.

Step 4: Search for the Advanced and Basic tabs. Ensure that the accounts are mapped in the right manner. Now press on Save.

Step 5: Now run a financial exchange.

Solution 3: Retitle and then Create Every Financial Process Again

Step 1: Navigate to your QuickBooks Desktop. Now press on Lists menu and press on the Customer and Vendor Profile Lists.

Step 2: Now navigate to the Payment Method List.

Step 3: Search for the Cash process and press on it twice. Now press on the option for Edit Payment Process.

Step 4: Now, Press right-click on the Cash method and press on New.

Step 5: Choose it as Cash. Now run the financial exchange. If needed, then name and prepare the payment methods again.

Status Code 3180: Status message: There was an error When saving a Sales Receipt

This issue arises when there is a damaged payment item or it may be the incorrect type. Here is how you fix this error:

Step 1: Open your QuickBooks Desktop. Press on the Lists menu. Now press on Item List.

Step 2: Now go to the option, Include Inactive.

Step 3: Select the header Type in order to sort the particular list.

Step 4: Now rename the items of the Point of Sale.

Step 5: Press right-click on the particular payment item that begins with POS. Now press on Edit Items.

Step 6: Now assign the word OLD to the item name.

Step 7: Press OK.

Step 8: Now run the financial exchange from your particular Point of Sale.

Step 9: Now you need to mix the identical items in your QuickBooks Desktop.

Step 10: Now, Navigate to the OLD payment and press on it. Now press the option Edit Item.

Step 11: Delete OLD and press on OK. QuickBooks Desktop will ask you to combine the items.

Step 12: Press Yes, and then confirm.

Status code 3180: Status message: Sales Tax Detail line must have a Vendor

There are many causes of this issue. Here is a list of the possible reasons why this error occurs:

• When the sales tax payable account mapping is not proper
• The QuickBooks Desktop account (sales tax payable account) of more than one item on the particular receipts is chosen as target account
• When the particular QuickBooks Desktop Sales tax is not connected with any vendor
• The particular sales tax payable account is accessed to issue a payout

Solution 1: Ensure a Vendor is allocated to a Particular Sales Tax item

Step 1: Open your particular QuickBooks Desktop. Now press on the Lists menu and press on the Item List.

Step 2: Press on the option Include Inactive.

Step 3: Select the header type to categorize the list.

Step 4: Make sure all the sales tax item has a specific tax agency linked to it.

Solution 2: Review your Tax Preference

Step 1: Open your QuickBooks Point of Sale. Press on the File menu. Now press on Preferences.

Step 2: Now press on Company.

Step 3: Under the Financial tab, press on Accounts.

Step 4: Review the Advanced and Basic tabs. Ensure that the in the sales tax row, only the QuickBooks Sales Tax Payable is listed. In case it is not, run a financial exchange.

Solution 3: Ensure that by using Sales Tax Payable, the problem receipt is not cleared out

Step 1: Navigate to your QuickBooks Point of Sale. Now press on Sales History.

Step 2: Press right-click in any column. Now press the Customize Columns tab.

Step 3: Now, You need to ensure QB status is selected.

Step 4: Look for receipts that are not finished yet. In case some receipts are cleared out to sales tax payable, Press on the receipt and press on Reverse Receipt.

Step 5: Create the payments again with the help of non-sales tax payable account. Now run a financial exchange.

Status code 3260: Status message: Inadequate permission level to complete this action

This issue arises when you lack complete access to your particular computer.

Here are the solutions to fix this issue:

Solution 1: As an admin, Run both Applications

Step 1: Navigate to the application. Press right-click and then hit on Properties.

Step 2: Press on the Compatibility tab. Now click a check in the option, Run this program as an Administrator option.

Step 3: Press on Change Settings for all users’ option. Now press on the box, Run this program as an administrator.

Solution 2: In QuickBooks Desktop File, Sign-in as Admin

In case you sign-in as user, you may need to log-off from the file.

Step 1: Firstly, Press on the File menu.

Step 2: Now delete Company/Log Off.

Step 3: Now log-in with your admin credentials.

140109: Account lookup error: “Accounts Receivable/Accounts Payable” when running Financial Exchange

This issue arises when the A/P or A/R accounts in Point of Sale are not properly mapped to A/P or A/R accounts. It happens due to due to Financial Exchange mapping. The issue that you received will display the right setting. You may witness the following issues:

• 104109: Account lookup error: “Accounts Payable”
• 140109: Account lookup error: “Accounts Receivable“

Solution

Step 1: Navigate to your QuickBooks Point of Sale. Now press on the particular File menu. Now press on Preferences.

Step 2: Select the Company.

Step 3: Under the Financial Section tab, press on Accounts.

Step 4: Ensure the A/P and A/R are mapped to any account that is A/P and A/R type individually. Now press on Save.

Step 5: Now run the financial exchange.

Status code 510 When Running Financial Exchange error

Status code 510 status message: Cannot return top object; 140116: QB customer look up error: “Counter Sales” while running Financial Exchange.

This issue arises in certain remote stores when the head office is running Financial Exchange. One of the reasons can be data damage. Here are the steps to fix this issue in your particular Point of Sale.

Step 1: Clean Your Data

Step 1: Navigate to the File menu. Now press on Utilities. Now press on Clean Up Company Data.

Step 2: Now select a check mark on the particular Compress data box after receiving the warning message. Press OK.

Step 3: Now navigate to the Non-history screen. Select the list you want to delete from your particular file and then press Next.

Step 4: Now go to the History documents and a different data window. Now select the data you require to delete along with the date. Now press on Next.

Step 5: Now navigate to the Proceed with windows Cleanup. Press on Cleanup. Wait till the cleanup is over.

Step 6: In case you witnessed an error, then run the second clean up and then put a check mark on the compress data option.

Step 2: Verify and rebuild both on Remote Store company files and Headquarter

How to Create Journal Entry for receipts?

Several times, the receipts in QuickBooks do not handover properly post a financial exchange. At that time, you are required to enter them again.

Here are some of the reasons for it:

• If there is an payment that is not balanced
• When the receipt is sent to another file
• When you void the receipt prior to the Financial Exchange
• Avoided due to large amount

Step 1: See if the Accounts Utilized while Created the Impacted item on the Sales Receipt

Step 1: Navigate to the File menu. Now press on Preferences.

Step 2: Now press on Company.

Step 3: Now, Under the financial section, Press on Accounts.

Step 4: For Items, it is Basic Tab.

Step 5: For Transaction Accounts, it is Advanced Tab.

Step 2: Review the Accounts Utilized for the Particular Item that had an issue on the Sales Voucher

Step 1: Navigate to the Item List. Search for the corrupted or damaged item.

Step 2: Press Edit.

Step 3: Note down the accounts under the QuickBooks Options.

Step 3: Mark the Particular Receipt with Error as Sent

Step 1: Firstly, Go to the Sales History. Search for the sales receipt. Now highlight it.

Step 2: Select I want to from the drop-down menu. Now press Show Financial Detail.

Step 3: Press on the box that says, Mark this document as sent.

Step 4: Prepare a Journal Entry with the data accumulated

How accounts should be calculated before proceeding to journal entry

Note: The following instance is just an illustration of how it will established in QuickBooks once the transaction in POS is marked.

COGS	200
Sales	350
Discount	10
Sales Tax	5%

Discounted Element that are Reversed

Step 1: Calculate the total amount of sale in the particular receipt of the given Income Account.

Step 2: Determine the amount reduced from the given Total Sale.

Step 3: From the Total Sale, Deduct the Sales Tax.

Step 4: With the Order of Cost multiply QTY to get COGS.

Step 5: The COGS amount should be same as the inventory asset.

Income		350
Undeposited	360
Sales Tax		20
COGS	200
Inventory Asset		200

Inventory item sold from POS with a receipt

Step 1: Search the final amount for the sale in the particular receipt column for Income Account.

Step 2: From Total Sale subtract Sales Tax.

Step 3: To get COGS, multiply Order Cost by QTY.

Step 4: COGS amount must be equal to the Inventory Asset.

Income		350
Undeposited	360
Sales Tax		20
COGS	200
Inventory Asset		200

Items which have been received:

• Determine the total amount of the particular voucher. Since you paid for the specific item, this items will be included to the particular accounts payable.
• The amount of inventory asset will rise once the item is acquired.

Accounts Payable		200
Inventory Asset	200

Item Which is Return-exchanged for a different item

Step 1: Search for the overall amount from the sale in the receipt column for Income Account.

Step 2: Subtract Sales Tax from Total Sale.

Step 3: To get COGS, multiply Order Cost with QTY.

Step 4: COGS amount must be same as Inventory Asset.

Income	200
Undeposited		200
Sales Tax	10
COGS		30
Inventory Asset	30

If there is same amount on the receipt but with a different item

Note: Make changes in the Point-of-Sale with a particular journal entry including inventory and COGS in QuickBooks.

Step 1: Look for the total amount for the sale in the receipt column for Income Account.

Step 2: From Total Sale, subtract Sales Tax.

Step 3: To get COGS, multiply Order Cost by QTY.

Step 4: COGS and Inventory Asset must be same.

We hope that you have understood how to resolve 3000 error code errors in QuickBooks Point of Sale. By following the specific steps for the specific issues and error code, you can fix it.

Still, if you get stuck anywhere or need assistance, feel free to connect with us our Dancing Numbers team via LIVE CHAT.

Our certified QuickBooks advisors will help you to get instant solution for your technical issues. Resolve your queries with us anytime you want.

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