QuickBooks Error 6000, 95 restricts access to the company file. This issue is part of the 6000 error series, indicating an issue with the company file damage. The error occurs in QuickBooks when the user attempts to recover a company file stored on a flash drive. The software lacks adequate permission to access the data on the flash drive, triggering error 6000, 95.
QuickBooks error 6000, 95 needs instant action to secure the company file. Quick action ensures data integrity, minimizes downtime, avoids corruption, and promotes QuickBooks Desktop efficiency. It is crucial that the company file remains unchanged and uncorrupted to enable seamless and steady QuickBooks Desktop operation.
This guide explores the causes and solutions to fix the QuickBooks Company file error 6000, 95. Read on to learn about the symptoms and effective troubleshooting steps to fix this issue.
What is QuickBooks Error Code 6000, 95?
QuickBooks showcases error code -6000, 95 when the software attempts to use the company file. The following error message is displayed on the screen:
Warning: “An error occurred when QuickBooks tried to access the company file. Please try again.”
QuickBooks experiences this issue while restoring the company file that is saved on a removable storage device. QuickBooks registers this scenario under the 6000 error series, which is associated with company file access and damage.
Let’s understand the error by learning about the causes and symptoms to diagnose the issue correctly.
Causes of QuickBooks Error Code 6000, 95
Multiple factors lead to QuickBooks error code 6000, 95. These issues impact company file access and QuickBooks Desktop efficiency.
Here is the list of reasons:
- QuickBooks Enterprise is restricted by Windows Firewall, blocking company file access.
- The existence of the same company file on several server systems triggers an issue.
- Inadequate Windows permissions block file access when the user fails to sign in as an admin.
- The link between the workstations and the server is interrupted, disrupting the file path.
- Corrupted or damaged QuickBooks configuration files, like .TLG and .ND.
- Several active applications slow down system efficiency and delay QuickBooks Desktop performance.
- Recovering a company file backup from a network drive or external device disrupts the restoring procedure.
- In QuickBooks Desktop, file access issues often occur due to a corrupted Windows system.
- The company file is often blocked from opening due to a corrupted Windows Registry.
- Corrupted system files in Windows interrupt QuickBooks operations.
- QuickBooks Enterprise is often disrupted due to hardware issues or file fragmentation. This leads to error 6000, 95.
Symptoms of QuickBooks Error Code 6000, 95
Certain symptoms indicate the presence of the QuickBooks error code 6000, 95. Here are the symptoms that help users identify the error with ease:
- QuickBooks responds poorly. It slows down while accessing company files.
- While trying to open the file, the software crashes frequently.
- System efficiency decreases and impacts the capability to operate several applications.
- Error messages related to the issue are displayed on the screen.
How to Troubleshoot QuickBooks Error Code 6000, 95?
It is crucial to choose a solution depending on the causes and symptoms of the error. Every reason leads to a new file access error, hence the solution should be related with the underlying cause. QuickBooks offers multiple repair solutions to fix the issue.
Here is the list of the most successful solutions to troubleshoot this file access error:
1. Include Firewall Ports for QuickBooks Enterprise
This method updates the Windows Firewall configuration to allow QuickBooks Enterprise traffic. The firewall should not include QuickBooks services to provide steady access to the company file.
Here are the steps to add Firewall Ports for QuickBooks Enterprise:
- Click the icon for Windows.
- In the Start menu, click the search box.
- Enter Windows Defender Firewall.
- Now, open the Windows Defender Firewall dashboard.
- From the left menu, choose the option “Advanced Settings“.
- Hit right-click on the “Inbound Rules” option.
- Choose the option “New Rule“.
- Choose “Port“.
- Now, choose the “Next” button.
- Verify that “TCP” is chosen.
- Open the Specific Local Ports section.
- Add the port values for the QuickBooks Desktop edition.
- QuickBooks Desktop 2020 and later: 8019, XXXXX
(XXXXX is the assigned port value listed in QuickBooks Database Server Manager) - QuickBooks Desktop 2019: 8019, XXXXX
- QuickBooks Desktop 2018: 8019, 56728, 55378–55382
- QuickBooks Desktop 2017: 8019, 56727, 55373–55377
- QuickBooks Desktop 2016: 8019, 56726, 55368–55372
- QuickBooks Desktop 2015: 8019, 56725, 55363–55367
- QuickBooks Desktop 2020 and later: 8019, XXXXX
- Choose the “Next” button.
- Now, choose the option “Allow the Connection“.
- Choose the “Next” button.
- Confirm that all the profiles are chosen.
- Choose the “Next” button.
- Add the rule name.
- Choose the “Finish” button.
- For “Outbound Rules“, choose the same option.
2. Set up Hosting Settings on Every System
This method helps to rectify and ensure consistency of hosting settings in multi-user setups. Here are the steps to configure the hosting system on all systems:
- On one system, open the QuickBooks application.
- Now, open the company file.
- From the menu, choose the “File” option.
- Open the “Utilities” option.
- Choose the option “Stop Hosting Multi-User Access” if it is displayed.
- Ignore this workstation if Host Multi-User Access is shown, because the system does not host the file.
- On all network systems, perform the same steps.
- On the host system, open the QuickBooks application.
- Now, open the saved company file.
- Choose the “File” option.
- Now, click the “Utilities” option.
- Check the system for Host Multi-User Access.
- Choose the “Host Multi-User Access” option.
- Choose the option “Stop Hosting Multi-User Access“.
- To implement the right hosting setup, choose the option “Host Multi-User Access“.
3. Manual Steps to Resolve the QuickBooks Error 6000 95
This solution is helpful when corrupted Windows settings or system issues lead to error 6000 95. A system restore rearranges crucial settings and erases issues.
Here are the steps to fix the file access error 6000 95:
- Sign in to the system as System Admin.
- In the search bar, type “Control Panel“.
- Now, click the “Control Panel” option.
- Click the option “System and Security“.
- In the next screen, click the “System” option.
- Now, click the “System Protection Link” option.
- Now, open the System Properties screen.
- Now, click the tab for “System Protection“.
- Click the “System Restore” option.
- There are two options in “System Restore“:
- Recommended Restore
- Select a Different Restore Point
- Choose a new Restore Point.
- Choose the “One” option.
- Click the “Next” button.
- From the list, choose a restore point if displayed.
- Click the “Next” button.
- When the system requests, verify the restore point.
- Click the “Finish” button.
- Allow the restore procedure to finish without any disruption.
- Now, update QuickBooks to its current release.
- In case the file is saved on a server, copy the company file to the system hosting QuickBooks.
- Check if the issue exists.
4. Recover the Company Backup from the Drive
Recovering a backup file replaces the current company file. Here are the steps to restore the company backup from the drive:
- Open the QuickBooks application.
- Click the “File” menu.
- Choose the “Restore Company” or “Open” option.
- Choose the option “Restore a Backup Copy“.
- Click the “Next” Button.
- Choose the option “Local Backup“.
- Click the “Next” Button.
- Navigate through the system and choose the backup file.
- Click the “Open” button.
- Choose the folder where you wish to reinstall the file.
- Click the “Next” button.
- Verify the overwrite notification once the backup is reviewed.
- Click the “Yes” button.
- Allow QuickBooks to reinstall the particular file.
- Once the process is done, click the restored file.
- Check the data.
5. Start the QuickBooks Database Server Manager
The QuickBooks Database Server Manager reviews the company files and network to resolve access problems. Here are the steps to use the tool and fix issues concerning shared network connections:
- From the official website of Intuit, download the QuickBooks Tool Hub and install it.
- Acknowledge the terms and conditions. Confirm that the latest version is installed.
- To use the features, open the QuickBooks Tool Hub.
- From the panel on the left side, choose the tab “Network Issues“.
- Find and click the option “QuickBooks Database Server Manager“.
- To scan the company files, click the “Start Scan” option. As an alternative, choose the “Browse” option and select the company file. Now, click the “Start Scan” option.
- Once the scan is complete, start QuickBooks Enterprise and try to use the company file.
- In case the issue persists, move to the next solution.
6. Change the .ND and .TLG File Names
Changing the names of the .TLG and .ND files compel QuickBooks to create new files. This step guarantees a correct network setup and accuracy of the transaction record.
Here are the steps to modify the .TLG and .ND file names:
- Shut down the QuickBooks application on all systems, like the workstations or servers.
- Click the folder where the QuickBooks company file is stored.
- Find files with the same company file name. However, ensure the files have .TLG and .ND extensions.
- On every file, hit right-click and choose the “Rename” option. To every file name, add “Old“.
- Reboot the QuickBooks application on all systems and servers.
- Now, click the company file and check if the QuickBooks error code 6000 95 is fixed.
7. Review File Permissions
Due to inadequate file permissions, often shows QuickBooks error 6000 95. Proper permissions guarantee correct access to the company file.
Here are the steps to check file permissions:
- Click the folder where the company file is saved.
- Choose the “Properties” tab.
- Click the “Security” tab.
- Confirm that the username has complete permissions.
- Implement changes and open QuickBooks again to check if the issue is fixed.
8. Log in to the PC as an Administrator
Log in as an Admin to guarantee QuickBooks has complete access to system resources. This solution will help to reset system settings and ensure correct file access.
- Start the system and log in with the Admin account.
- Click the “Start” button.
- Head to the “Programs” option and click the “Accessories” tab.
- From the Accessories menu, choose the “System Restore” option.
- Select the “Restore my computer” option in the next screen.
- Click the “Next” button to move ahead.
- Choose the option “recent system restore point“.
- Complete the prompts appearing on the configuration screen.
- Now, restart the device to finish the procedure.
- Verify if the QuickBooks application is updated. Updated QuickBooks supports the management of portable backups or files from the local drive.
- From the server, copy the company file and save it on the system.
- Now, reset the backup from the particular file server.
9. Stop all QuickBooks Processes
Stopping all the QuickBooks tasks guarantees a clean reboot and erases possible software issues. Here are the steps to end all QuickBooks processes:
- Close the QuickBooks application on all systems once the work is saved.
- Click the “Ctrl+ Shift+ Esc” keys. The Task Manager window appears. As an alternative, click the taskbar and choose the option “Task Manager“.
- Based on the Windows version in use, click the “Details” or “Processes” tab.
- Find QuickBooks processes like QBDBMgr.exe, QBDBMgrN.exe, or QBW32.exe.
- Choose every process and click the “End Process” or “End Task” option.
- Verify any prompts.
- Apply the same steps to all the processes in QuickBooks relevant in the “Details” tab, when required.
- Exit the Task Manager once all the processes complete.
- Reboot the QuickBooks application and try to open the company file.
- Check if the issue 6000 95 is still active.
Best Practices to Prevent QuickBooks Error 6000 95
Adhering to the best practices shared below will enable users to avoid access errors like 6000 95. Here is the list of the best practices to avoid the occurrence of QuickBooks error 6000 95 in the future:
- Apply Proper File Permissions
Provide complete authority to the Database Server service account and admins. This will prevent any incorrect permissions that give rise to file access errors.
- Install the latest Database Server Manager update.
Align the QuickBooks Database Server Manager with the installed QuickBooks Desktop version. Updating the QuickBooks Database Server Manager helps to avoid registry and file issues.
- Conduct Daily Backups
Ensure to perform scheduled automated backups. Authenticated backups minimize delays and data loss. This helps avoid any sudden downtime or work process delays.
- Restrict Simultaneous Processes
Shut down large applications when QuickBooks is active. For seamless operation, provide adequate memory and CPU.
- Track Network Setup
- Ensure the connection to the host server is reliable and stable.
- For QuickBooks ports, enable antivirus and firewall exceptions.
- To avoid communication lags, perform routine network monitoring.
In this guide, complete information on QuickBooks error 6000 95 has been shared. From the causes, symptoms, to troubleshooting steps to fix QuickBooks error 6000 95, this guide includes all.
Still, if the issue persists, feel free to reach out to our team of QuickBooks experts. Our support team of QuickBooks professionals has expertise in handling such issues.
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Frequently Asked Questions
What are the QBW and QBB files?
The QuickBooks application uses file extensions to classify file categories and their data. QBB is a backup of the company file, while QBW is the primary company file with the financial information. Extensions such as QBO contain bank statement data.
Should the solutions be implemented on the device or server if the issue arises in a multi-user environment?
Start the solutions on the server hosting the company file. The issue generally arises due to damaged or corrupted .TLG and .ND files, inadequate server permissions, and wrong hosting settings. Review workstations for hosting and firewall errors after server-side repairs are unsuccessful.
Do special characters in the company file path trigger QuickBooks error code 6000 95?
Yes. QuickBooks is not compatible with special characters in folder or file names. Characters like $, &, >, and < disrupt the network rules and Database Server Manager Operations. This leads to access issues like the error code 6000 95 in QuickBooks.
Does changing the name of the .TLG and .ND files impact the data adversely?
No. Changing the .TLG (transaction log) and .ND (network data) files do not impact the company file data. QuickBooks creates new versions of such files to return network and multi-user capability to full operation.
Does this issue arise in both multi-user and single-user networks?
QuickBooks error 6000 95 generally arises in a shared network. This happens mostly due to hosting or network issues. However, it can arise in single-user mode. It happens when the company file is saved in a network drive or a folder with limited permissions.