QuickBooks Update Error 1328 (While Updating File C:\Config.Msi\PTXXX.tmp)

QuickBooks Error 1328 occurs during updating, installing, uninstalling, or repairing QuickBooks Desktop. The error prevents users from working with the software and often displays the message: Error Updating File C:\Config.Msi\PTXXX.tmp.

If unresolved, this error can lead to further complications. Below, you will find 8 effective solutions to fix Error 1328 in QuickBooks.

Solution 1: Repair Tool Registry

• You must first use a registry repair tool to repair any damaged registry entries associated with the QuickBooks Software.
• Use any malware detection software or antivirus to remove any malware or viruses that may be interfering with the computer’s smooth performance.
• You should remove any unnecessary files and junk from your computer.
• Remove all unwanted PC drivers from your computer.
• Revert computer changes to ‘Undo,’ then reinstall Windows.
• The QuickBooks software should then be uninstalled and reinstalled cleanly.
• Next, launch Windows System File Checker.
• Install all of the most recent Windows updates.

Solution 2: Perform a Clean Installation of QuickBooks

Step 1: Reinstall QuickBooks to see if You Can fix the 1328 Error

• To open the run command, use your keyboard to press Windows + R.
• Enter the control panel and then press OK.
• Next, select Programs and Features (if the control panel is in Category view, select Programs and Features).
• Uninstalling a program is the option you should choose.) Select QuickBooks from the list of program and then select Uninstall/Change.
• Now, to finish the process, simply follow the prompts.

Step 2: The installation folders should be renamed

Change the name of your installation folder, either by doing it manually or by QuickBooks Clean Install Tool.

Run the QuickBooks Clean Install tool after downloading it.

• Download the QuickBooks clean install tool file to your desktop and save it there.
• Now go and open QuickBooks Clean Install Utility.exe.
• On the license agreement, select Accept.
• Select the QuickBooks Desktop version you want to use, then click Next.
• When you see the message “QuickBooks is now ready for a clean install,” install it to the default directory and then press OK.

Rename the QuickBooks Desktop installation folders by hand.

You can rename each of the folder locations listed for your Windows version by using Windows Explorer to display hidden files. To make things easier, you can add ‘old’ or ‘damaged’ to the end of the folder name, which will help QuickBooks from recognizing the folder and prompting you to create a new one.

Solution 3: Get Windows Updates

1. When you download Windows updates, it will install any missing improvements for the .NET Framework or MSXML or C++ issues.
2. QuickBooks may not install or open properly if you are using an older version or your Windows operating computer is out of date. Simply press the Windows key on your keyboard and type Windows Update into the search field to access Windows updates.
3. After the installation process, reboot or restart your computer, then open QuickBooks Desktop to see if the problem has been resolved.

Solution 4: Enable QuickBooks Desktop’s Selective Startup mode.

Follow the steps below to use QuickBooks in selective startup mode:

• Use your keyboard to open the run command by pressing Windows+R.
• Enter msconfig and then press OK.
• Choose Selective Startup and load computer services from the General tab.
• Now, select Hide all Microsoft Services from the Services tab.
• Select Disable all.
• Uncheck all the Microsoft Services boxes.
• Open the service list and double-check that the Windows Installer checkbox is checked. If it isn’t, mark it and then click OK.
• Open the computer configuration window and then click Restart.

Reset Your Computer to its Default Settings;

• Reopen the run command.
• Now, type MSConfig and press OK.
• Select Normal Startup, then click OK from the General tab.
• From the System Configuration window select restart.

Solution 5: Repair the Microsoft Components Manually

As previously stated, a Windows component issue is one of the causes of 1328. So give this a shot.

If the install diagnostic tool is unable to resolve the issue, attempt to resolve the component issue manually.

Solution 6: Change the file name C:Config.MSUPTFB53.tmp.

If you encounter the error while updating Point of Sale v18 and v12 to the latest release (r4 and r14), rename the file.

• To begin, rename the file C:Config.MSUPTFB53.tmp and then reinstall the patch.
• You can perform a clean reinstall of Point of Sale before updating or applying the patch.

Solution 7: Launching the QuickBooks Installation Diagnostic Tool

The majority of the time, we encounter the error as a result of a common installation error or a component error. As a result, it is advised to run the QuickBooks install diagnostic tool.

This tool can repair damaged Microsoft .NET Framework, MSXML, and C++ files from 1603, 1935, 1904, and 1402.

The tool’s operation procedure:

• To begin, obtain the QuickBooks Install Diagnostic tool.
• Save the file to your Desktop once prompted.
• Close all the open programmes before running the QuickBooks Install tool.

After running the tool, restart your computer to ensure that the components are properly updated.

Solution 8: Navigate to the config.msi file

• To begin, right-click on the Windows Start button and then select Explore. Then, double-click the Local Drive C icon.
• Locate the Show hidden files and folders option here.

For this, follow the instructions

• To begin, go to the Tools menu and then select the Folders option.
• Then, on the View tab, choose Hidden Files and Folders.
• Then, check the Show Hidden Files and Folders box.
• Check the box next to Show protected operating computer files. As a result,
• Click on the Tools menu again, and then on the Folders menu.
• Then, on the View tab, uncheck the box labelled Hide protected operating computer files.
• Then, click Apply, followed by OK.
• Then, you must rename the config.msi file by right-clicking on it and selecting the Rename option.
• Add (old) to the end of the file’s name and then press enter.
• Finally, hide the protected operating computer files as well as the hidden files and folders once more.

We hope now you have enough information about the error and hopefully the above mentioned steps will help you to fix QuickBooks Error 1328.

What are the Reasons Behind QuickBooks Update Error 1328

The following are some of the possible causes of the error code:

• Malware attack on the system.
• Installing an incompatible QuickBooks version.
• Corrupted software file.
• Invalid entries in the Windows registry during installation.
• Sudden computer shutdown due to power outage.
• Network error during download or installation.
• Incorrect or incomplete software installation.

What are the Signs of the QuickBooks Error Code 1328

The following points will assist you in identifying QuickBooks error code 1328:

• Error message 1328 appears on the screen.
• Unable to complete QuickBooks updates.
• Extremely slow response time.
• QuickBooks repair attempts fail.
• QuickBooks crashes or stops working.

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