QuickBooks Your Browser is a Bit Unusual

QuickBooks sends email with the help of webmail or Outlook and you are required to set up an email address […]

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QuickBooks sends email with the help of webmail or Outlook and you are required to set up an email address server for it. But, if you send an email with the help of the GoDaddy (Microsoft 365) SMPT server, it is quite likely that you will experience a strange problem.

You are likely to witness the following issue message on your window:

Your browser is a bit unusual.

“Try disabling ad blockers and other extensions, enabling javascript, using a different web browser, or turning off your VPN.”

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Have you faced a similar issue? In such a scenario, this article is for you. In today’s article, we will talk about the authorization of QuickBooks webmail ‘your browser is a bit unusual’ error. We will talk about the detailed steps to fix this issue and you will be able to send emails via QuickBooks once more.

What is the Your Browser is a Bit Unusual Error?

Let’s examine a problem that a user is having in more detail. They have configured their QuickBooks email preferences to use GoDaddy webmail. Go Daddy has now updated to MS365 mail servers or switched to Office365 mail servers, which only support OAuth2 authentication.

The user attempts to upgrade the Outlook email provider’s enhanced security settings or uses outlook.office365.com / port 587 with SSL manually. Nevertheless, the user receives the message “Your browser is a bit unusual…” when they attempt to join the Microsoft 365 sign-in web browser after entering their login credentials.

What are the Causes of the Error, Your Browser is a Bit Unusual.

Now that you have an understanding of the error, Let us find out what are the reasons why you witness the QuickBooks webmail authorization error message.

In reality, GoDaddy has currently changed its web services to Exchange/Outlook 365 from Webmail. This may lead to a compatibility problem with the server for Office 365 that makes you unable to send email via the GoDaddy email address.

The user must update the settings to the current settings as a result. The user selects Outlook/Hotmail/Live as the Provider and checks the Enhanced Security check box in an attempt to alter their email preferences in QuickBooks. The user sees a Microsoft 365 login screen, but an error notice appears after they enter their credentials.

To the user’s surprise, Javascript is enabled and there isn’t an ad blocker or VPN open. Still, the user cannot send emails from QuickBooks since the authentication keeps failing.

If you encounter the same issue, it becomes important to fix it so that you can restart sending emails to the vendors and customers.

How to Fix Your Browser is a Bit Unusual Error in QuickBooks?

Let’s now examine how to resolve the QuickBooks error “your browser is a bit unusual.” There are multiple possible causes of this error, so you’ll need to try a few different fixes to fix the QuickBooks GoDaddy email authorization browser error.

Here are the steps to fix the error, your browser is a bit unusual error in QuickBooks:

Step 1: Update QuickBooks Desktop

First, we suggest you update your particular QuickBooks Desktop to the current release/version. This will make sure that you have the current features along with bug fixes provided by the developers.

Users of QuickBooks frequently have problems and technical issues, Which are fixed by the developers in the subsequent release. At the very least, Your browser is a bit unusual GoDaddy QuickBooks error shows a compatibility problem. By the time you read this, developers may have released an update that fixes the problem altogether. Thus, before moving on to the next stage, Update QuickBooks Desktop application.

Step 2: Update Microsoft Office 365

To make sure that there is no compatibility problem with Outlook and QuickBooks, you must update Microsoft Office.

In case you are using Microsoft Office 365, and you have a product or license key, then updating MS Office must not be a problem.

This step is not suggested if you are accessing an older version of Microsoft Office 2017 or its printed version instead of Microsoft Office 365.

Here are the steps to update Microsoft Office:

  • Open the Office application where you wish to install the particular update
  • Now prepare a new document. It should be a blank document
  • Press on the tab, File
  • Choose Account where you may wish to see on the left side
  • Choose the Account that you may witness on the left side
  • Now choose the Update Options drop-down menu
  • Lastly, Select Update Now. It will install office updates

After you have updated QuickBooks Desktop along with Microsoft Office to its current release, find out if you are facing a problem with sending an email. If you witness the QuickBooks your browser is a bit unusual issue, move to the 3rd step.

Step 3: Update Email Preferences in QuickBooks

Let us first review the email preferences in the QuickBooks application and then update it. In case you have updated the email preference already in QuickBooks, move to step 4.

Here are the steps to update the email preferences in QuickBooks Desktop:

  • Open QuickBooks Desktop and go to the Edit option
  • Now select Preferences
  • Now navigate to the Send Forms screen and press on the My Preferences tab
  • Choose the email account and press Edit
  • You will witness the Edit Email Info screen. Now, navigate to the SMTP server details and see and set the server name and port to the particular settings suggested by the email provider.
  • Mark the checkbox for Use enhanced security (Recommended). After it is done, shut all programs and open QuickBooks. Try to send an email and see if the GoDaddy error you witnessed is fixed or not. In case the problem exists, move to the next step.

Step 4: Reset Email Preferences in Internet Options

QuickBooks sends emails by using the built-in tools in the background. As a result, we must verify that the correct software is set as the default by checking.

Here are the steps to reset the email preferences on your Windows system:

  • Shut the QuickBooks Desktop application
  • Now, click the Start menu and enter the Internet Option in the search box
  • Press on Internet Options
  • Next, Navigate to the Programs tab and select Set Programs
  • Now click on the Set your Default Programs option
  • Locate Mail and choose it. Now select the default email program
  • Press on Apply and select OK
  • Shut Internet Options

Now try to send the email from QuickBooks Desktop. If you experience the QuickBooks error, and your browser is a bit unusual, move to the next step.

Step 5: Fix Mapi32.dll Component

The problem still exists even after you have adjusted the email preferences and verified the default software settings. Perhaps a corrupted MAPI32.dll is to blame. Let’s fix MAPI32.dll to make sure this isn’t the cause of the error.

To put it briefly, the Microsoft Messaging Application Programming Interface (MAPI) system relies heavily on the Mapi32.dll file. On the Windows operating system, the component plays a crucial part in maintaining communication across different email clients and apps. It cannot send emails on behalf of your QuickBooks if it is broken.

Important Note: This stage can be fairly complex, so only attempt to fix Mapi32.dll on your own if you are certain you have the necessary technical skills.

Now let us start to fix the Mapi.32dll component:

First, take a test to find out if you can send an email from Microsoft Office or not. To do that, you need to implement the steps below:

  • To start with, Restart the system
  • Now open Microsoft Word. Now create a blank Word file as a new document
  • Navigate to the File menu and select Send
  • Now press on Email as PDF Attachment
  • Send a test email to your second email account as a last step.

Verify whether sending the email was successful. There are now two possible outcomes: either the email was sent successfully or not.

  • If sending the email was unsuccessful, there might be an issue with your Outlook suite or email service. See whether you can send emails from other devices using your email account and contact Microsoft support. There’s no need to fix Mapi.dll; you can skip the steps in step b to fix the Mapi.dll component.
  • If you successfully sent the email using Microsoft Word but are unable to do so with QuickBooks, you will need to fix the Mapi.dll file.

How to Fix Mapi.dll Component?

Let us check how to fix the mapi.dll component in Windows:

  • Shut all Open programs
  • Now press on the Start Button or Windows button to open the Start menu
  • Enter File Explorer in the search field
  • Choose File Explorer
  • Now, in the File Explorer screen, go to the C:\Windows\System32. You can also paste this file path in the navigation bar.
  • Now see where the particular Fixmapi.exe file is
  • Press twice on the Fixmapi.exe file and implement the guidelines available to execute the repair
  • When the repair is fixed, shut everything and restart your system

You should be able to send emails using your QuickBooks application after doing this. Go to the next remedy, though, if you attempt to send an email and are still greeted with QuickBooks your browser is a bit strange issue.

Step 6: Include a Different Server Name and Port for Office 365

Let’s add an SMTP server name and deselect the Use improved security (Recommended) option if choosing it and trying the previously mentioned techniques didn’t work.

Outlook integrates with another mail app, namely for hostnames of outgoing mail servers. As a result, you can use the following information to precisely set the Server Name and Port: Instead of outlook.office365.com, the server name is smtp.office365.com.

Here is how you can mark the checkboxes for SSL/TLS:

  • Open QuickBooks Desktop
  • Press on the Edit menu and select Preferences
  • Now find Send Forms and press on it
  • Navigate to the My Preferences section and choose Add
  • Enter the right email ID
  • Press on the Email Provider drop-down menu and then press on Outlook/Live/Hotmail
  • Now unmark the checkbox for the option, Use Enhanced Security (Recommended)
  • Press OK

Now you will find yourself back on the My Preferences screen:

  • Press Edit
  • Now edit the server name and then port the following:
    • Server Name: smtp.office365.com
    • Port: 587
  • Now mark the option for SSL/TLS
  • Press OK

After finishing, end QuickBooks and all open apps. Determine that QuickBooks is not operating in the background. If you are using QuickBooks in single-user mode, you can end all QuickBooks-related apps by opening Task Manager by simultaneously pressing the Ctrl, Shift, and Esc keys. Restarting the computer after shutting it down is an alternative.

Now you need to open QuickBooks Desktop and then send a test mail to see if the QuickBooks Your browser is a bit unusual error is fixed or not.

The aforementioned guide explained how to fix the error, GoDaddy QuickBooks: Your browser appears a little strange. Carefully follow these instructions, and contact us if you have any questions. But if you are unable to fix your QuickBooks problem, it’s time to seek professional help.

Connect now and speak with Experts. They can assist you in quickly getting back to business and are skilled in fixing QuickBooks issues of various kinds.

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