When you are working on QuickBooks Payroll or even updating the payroll, it is quite likely that you may come across the QuickBooks Error 12xxx series. In case you have encountered this error, then please continue reading the article.
In today’s blog, we will not only highlight all the reasons for the arrival of the QuickBooks Error 120002, but also how you can fix it.
Save Time, Reduce Errors, and Improve Accuracy
Dancing Numbers helps small businesses, entrepreneurs, and CPAs to do smart transferring of data to and from QuickBooks Desktop. Utilize import, export, and delete services of Dancing Numbers software.
Let us first learn what update error code 12002 in QuickBooks detail is.
About QuickBooks Update Error 12002
QuickBooks Payroll error 12002 is usually visible when the QuickBooks accounting software fails to use the internet connection. Such an error is visible due to poor internet connection.
Here is the QuickBooks error 12002 message:
Error 12002: A network time is restricting QuickBooks from using the server
Causes Behind the Update Error Code 12002 in QuickBooks
There can be a plethora of reasons why error code 12002 arises. Here is a list of the reasons behind the occurrence of QuickBooks error 12002:
- Wrong SSL setting can also be a reason behind the occurrence of 12002
- The Internet Explorer is not the automatic default browser
- QuickBooks cannot use the server because of a network freeze or timeout
- The firewall or internet security is creating issues for the network
- A Slow or bad internet connection can also be the contributing factor behind the rise of the QuickBooks Error 12002
Troubleshooting Steps to Fix QuickBooks Desktop Payroll Update Error 12002
Here are the steps to fix the QuickBooks Desktop Payroll Update error 12002:
Troubleshooting 1: Authenticate the Internet network/connection
Step 1: First, you open the particular QuickBooks Application. Now press on Help
Step 2: Take a look at the Internet Connection setup by pressing on it
Step 3: Authenticate that the particular connection is fixed to use the internet connection of your system
Step 4: Press on Next and then click on Done
Step 5: Now Update once more and check if the error is fixed or not
Troubleshooting 2: Rearrange the Internet Explorer
Step 1: First, you open the Internet Explorer and then press on the Gear icon that is available on the top-end right corner
Step 2: Choose Internet Options and then move to the Security tab
Step 3: Press on the Globe icon and make sure that the security is not fixed at High
Step 4: Now, in the Connections tab, select Never Dial a Connection and press OK
Step 5: In the UAN settings checkmark, the particular Automatically Detect Settings and then uncheck the particular Use a Proxy Server checkbox
Step 6: Add the right Address and the Port Number
Step 7: If the settings are displayed 80 as the particular port number, then do ensure that the Use a Proxy Server option is not unchecked
Step 8: Press OK and then move to the advanced tab
Step 9: Press Restore Advanced Settings and move down to the Use TLS 1.2 checkbox
Step 10: Ensure that you checkmark the particular Use TLS 1.2 checkbox
Step 11: Press OK and then go out of the Internet Explorer
Step 12: Start the Windows again and then attempt to run the payroll update again
Step 13: If you still receive the QuickBooks Error 12002, then move to the next troubleshooting step
Troubleshooting 3: Add the QuickBooks to the particular Windows Firewall Exception Port
Step 1: Press the Windows Start button and then enter Windows Firewall in the particular Search Programs and Files search area
Step 2: Press on Windows Firewall from the uppermost part of the list
Step 3: Navigate to the Advanced Settings and then click Inbound Rules
Step 4: Select New Rule and then choose the right Port
Step 5: Press next and make sure that the TCP is chosen
Step 6: Press the right Port for the particular version of your QuickBooks Desktop
Step 7: Select Allow Connection and then press next
Step 8: Make sure the profiles shown in the pop-up are all check-marked
Step 9: Press on next and then add a name for this particular new rule
Step 10: Press Finish. Now complete the steps to set up the particular outbound rules
Troubleshooting 5: Right install QuickBooks software in the Selective Startup mode
Errors during the installation time are one of the primary reasons for QuickBooks Error code 12002. Here are the steps to install QuickBooks properly in a selective start-up mode.
Step 1: First, get a backup of your company file
Step 2: Click Windows +R to Run the window
Step 3: Add MsConfignd then click Enter
Step 4: Click Selective startup along with the Load System services in the particular general tab
Step 5: Navigate to the Services tab and choose Hide all Microsoft Services
Step 6: Select Disable all
Step 7: Now unmark the particular checkbox Hide all Microsoft devices
Step 8: From the number of services given, ensure that the Windows Installer checkbox is chosen. Choose the checkbox if it is not chosen
Step 9: Press on OK
Step 10: Now start the particular system configuration window
Step 11: Now do a clean install of QuickBooks Desktop post restarting your PC
Step 12: Now press Windows + R again and now open the particular Run command screen
Step 13: Enter MSConfig and click OK
Step 14: Choose Normal Startup in the particular general tab
Step 15: Now start the system again
In this particular piece of content almost all, the information related to QuickBooks Error 12002. We have shared the reason for this error along with more than one troubleshooting procedure. Hope you find this article helpful and useful.
If you want to try these guidelines on your own but under the supervision of a professional, you can reach out to us.
Our assistance is just a phone call away from you.
Accounting Professionals, CPA, Enterprises, Owners
Looking for a professional expert to get the right assistance for your problems? Here, we have a team of professional and experienced team members to fix your technical, functional, data transfer, installation, update, upgrade, or data migrations errors. We are here at Dancing Numbers available to assist you with all your queries. To fix these queries you can get in touch with us via a toll-free number
+1-347-428-6831 or chat with experts.
How many 12000 Series Error Codes are There?
Here is the list of 12000 series error codes that users experience:
QuickBooks Error 12007
QuickBooks Error 12031
QuickBooks Error 12152
Error Code 12009
Error Code 12057
What are the important things to do prior to troubleshooting the 12002 error code?
Here are the things to do before fixing the error code 12002:
Take a backup of the Company File
Step 1: Navigate to the File menu, then go to Back Up Company and then take a Local Backup
Step 2: Now do as per the guidelines given on the window and take a backup of the company file