How to Fix ‘QuickBooks Crashes After Reconciliation’ Error?

QuickBooks crashes after a reconciliation error occurs when the software freezes, shuts down, or shows an unrecoverable error after completing or attempting a bank or credit card reconciliation. The crash happens when saving the reconciliation, running reports, or accessing past reconciliations. It interrupts the process and can lead to incomplete data, making it important to resolve it quickly.

Several factors cause this issue, including corrupted company files, outdated or damaged QuickBooks installation, low system resources (RAM or disk space), conflicts with third-party software (especially antivirus or backup tools), and outdated Windows components like .NET Framework. Large or complex company files that haven’t been optimized in a while can also cause frequent crashes during heavy tasks like reconciliations. Identifying these causes is key to fixing the error and preventing it in the future through regular maintenance, updates, and proper file management. Below are 9 methods mentioned to fix QuickBooks Desktop Crashes After Reconciliation Error.

Method 1: Install Updated XPS Drivers

Updating your XPS drivers ensures that your system runs smoothly with the latest features and bug fixes, improving overall performance and compatibility.

1. Open the XPS Driver Download page using the provided link.
2. Select your preferred language.
3. Click the Download button.
4. Install the downloaded drivers.
5. Restart the system.

Method 2: Modify Adobe Reader Preferences

Modifying the Adobe Reader preferences helps optimize PDF handling within QuickBooks, potentially resolving issues with viewing reports in the browser.

1. Open Adobe Reader.
2. Go to the Edit tab and select Preferences.
3. In the left panel, click on Internet.
4. Uncheck the “Display PDF in Browser” option.
5. Click OK and close Adobe Reader.
6. Try running the report in QuickBooks again.

Method 3: Run QuickBooks Install Diagnostic Tool

Running the QuickBooks Install Diagnostic Tool can automatically detect and fix installation issues, ensuring all QuickBooks components are properly updated.

1. Download the QuickBooks Install Diagnostic Tool from the Intuit website.
2. Save the file on your system.
3. Run the tool and update all QuickBooks components.
4. Restart the system.

Method 4: Set Default Printer in Windows

Setting the default printer in Windows ensures QuickBooks correctly recognizes the printer for printing tasks, preventing potential printing issues.

1. Press Windows + R, type “Control Panel,” and hit Enter.
2. Go to “Printers and Faxes.“
3. Right-click the printer and select “Set as Default.“
4. Open QuickBooks and confirm the changes in the Printer Setup screen.

Method 5: Run the Clean Install Tool

Running the Clean Install Tool helps resolve QuickBooks errors by removing corrupted files and ensuring a fresh installation, improving software functionality.

1. Clear the system cache and temporary files.
2. Run the Clean Install Tool to fix the QuickBooks error.

Method 6: Run the QuickBooks Print and PDF Repair Tool

Using the QuickBooks Print and PDF Repair Tool addresses issues with printing and PDF functionality, ensuring smoother operations when working with company files and bank reconciliation.

1. Follow the instructions to repair damaged Windows print components using the QuickBooks Print and PDF Repair Tool.
2. Should the error continue when opening the company file or reconciling bank accounts, reach out to our expert team for assistance.

Method 7: Rename the QBWUSER.ini File

Renaming the QBWUSER.ini file resets user preferences and settings in QuickBooks, which can help resolve errors related to file corruption or configuration issues.

1. Open the folder where the QBWUSER.ini file is saved:
    Users\[Your username]\AppData\Local\Intuit\QuickBooks\[year].
2. To access the folder, enable the option to show hidden files if it’s not visible.
3. Right-click the QBWUSER.ini file and select “Rename.“
4. Add “.old” to the file name.
5. Open QuickBooks and check if the error is resolved.

Method 8: Reconcile Screen

Ensuring the reconcile screen displays correctly helps confirm that QuickBooks is properly processing the report, and restarting the program can resolve temporary glitches.

1. Verify that the reconcile screen displays when running the report.
2. Close QuickBooks and rerun the report if the screen does not appear.
3. Contact our expert team for assistance if the issue continues.

Method 9: Use Selective Startup to Install QuickBooks Desktop

Using Selective Startup helps minimize software conflicts during QuickBooks installation, ensuring a smoother setup by loading only essential system services.

1. Press Windows + R, type “msconfig,” and hit OK.
2. In the General tab, select “Selective startup” and check “Load system services.“
3. Go to the Services tab, check “Hide all Microsoft services,” and click “Disable all.“
4. Ensure “Windows Installer” is checked, then click OK.
5. Restart the system to complete the setup.

What are the Prerequisites to Fix ‘QuickBooks Desktop Crashes After Reconciliation’ Error?

1. Update QuickBooks to the latest version.
2. Backup your company file.
3. Update Windows and important system files (.NET, MSXML, Visual C++).
4. Ensure your computer has enough RAM (8 GB+) and free space.
5. Turn off antivirus or security software temporarily.
6. Keep your company file size within limits (under 500 MB or 1.5 GB for Enterprise).
7. Install the latest QuickBooks Tool Hub.
8. Use an admin account on your computer.

How to Identify ‘QuickBooks Desktop Crashes After Reconciliation’ Error?

1. QuickBooks freezes after reconciliation.
2. Unrecoverable error during reconciliation.
3. Slow or no response when opening reconciliation reports.
4. QuickBooks closes after clicking “Finish” or “Reconcile Now.“
5. Error codes (6000 series, 1402) or crash messages appear.
6. Crash repeats every time you reconcile.
7. QuickBooks shuts down unexpectedly.

How to Prevent ‘QuickBooks Crashes After Reconciliation’ Error?

1. Always update QuickBooks to the latest version.
2. Keep Windows and system files updated.
3. Run Verify and Rebuild Data regularly.
4. Keep the company file small and optimized.
5. Close other programs while using QuickBooks.
6. Use a computer with enough RAM and storage.
7. Clear temp files and cache often.
8. Backup your company file regularly.
9. Fix file damage quickly.
10. Use QuickBooks Tool Hub for minor issues.

When Should You Seek Professional Help for ‘QuickBooks Desktop Crashes After Reconciliation’ Error?

You should get professional help for QuickBooks crashes after reconciliations if the issue continues despite trying basic fixes like updating the software, using the Verify and Rebuild tools, and optimizing your company file. Ongoing crashes, error messages, or corrupted data may indicate deeper issues, such as file corruption or system problems. When the issue affects critical tasks like month-end or year-end closing, it’s best to contact us for further assistance.

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