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QuickBooks software has amazing functions and features but every software’s is prone to errors. QuickBooks Error Code 15106 is one such error, this error code usually occurs when you are updating the QuickBooks software.
Today, in this blog we are going to guide you completely on how to get rid of QuickBooks Error Code 15106 (When Updating QuickBooks Desktop).
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What is Error Code 15106 in QuickBooks?
QuickBooks error 15106 comes with an error message “Error 15106: The update program is damaged” or “Error 15106: The update program can’t be opened“. This error code hinders the updating process of your QuickBooks payroll.
What is the Reasons of QuickBooks Error Code 15106?
Understanding the causes to fix the issue helps you to fix the error easily. Some causes of this error:
- When user account settings are enabled.
- Pre-installation of anti-virus software.
- You may have installed WebRoot antivirus software on your computer.
- While updating your software you didn’t log in as administrator.
- QuickBooks installation fails to install all of the subsequent components.
Solution Steps to Fix QuickBooks Error Code 15106
Follow the below mention solution steps to fix QuickBooks Error Code 15106:
Note: Make sure you download the recent tax table after every step so that you don’t lose your payroll information.
Solution 1: Disable User Account Control (UAC)
Disable user account control by following the steps below. It should be noted that the steps for changing the user account control settings differ depending on the version of Windows you’re using, such as Windows 10, 8.1, 8, or 7.
Follow these steps to modify your user account control settings in Windows 10, 8.1, 8, and 7:
- By pressing Windows + R tabs, you can access the run box.
- After that, you must type in the Control panel and then click on the Ok tab.
- Choose the user accounts.
- Modify the user account control settings by clicking on it.
The important thing to remember here is that if you receive a prompt from UAC, it is best to choose Yes to continue.
- Slide the slider.
- If you want to disable UAC, click on Never notify and then select Ok.
- To enable the UAC, select Always notify and click OK.
- The final step is to restart the system, and you’re finished.
Solution 2: Remove the Antivirus Software and Rename the Folder
- To begin this process, press the Ctrl + Shift + Esc keys to open the task manager.
- Then, go to the processes tab and look for the antivirus that is installed in the system.
- The final step is to decide on a process to end with.
The Name of the QuickBooks Update Folder can be Changed.
- You must launch the file explorer by pressing the Windows + E keys.
- Then go to C:Program Files (x86) Components of Intuit QuickBooks (year) (for 32 bit users). For 64-bit users, the path C:Program files (x86) Intuit QuickBooks (year)Components should be chosen.
- Then, right-click the downloadqbXX folder and choose rename. In addition, the XX represents the year that QuickBooks was released.
- After the file name, append the .old extension.
- Then, try updating the software once more.
Note: If you encounter any problems while performing the task, you must uninstall the antivirus application.
Solution 3: Logging into the System with Administrative Credentials
Step 1: If you’ve already logged in as a different user, proceed as follows:
- Navigate to the QuickBooks Desktop icon.
- Right-click on the same.
- Go to the option to run as administrator.
- Enter your administrative credentials.
- Click the OK button.
- You will be logged in as an administrator as a result of this.
Step 2: Log in to the admin account by switching it by following the steps below:
- Select the Start menu.
- Then, from the bottom right side arrow, select the switch user option.
- Now enter your administrative credentials.
- This will easily convert the user account to an administrator account.
Solution 4: Perform a Clean Installation of QuickBooks in the Selective Startup Mode
Step 1: Get the Data Ready for Backup.
Initially, you must create a backup of the company files as well as a copy of the QuickBooks desktop or product and license information.
Step 2: Log in to the System using the Selective Startup Mode.
You must switch to selective startup mode to ensure that no other application prevents you from completing the task:
- By pressing the Windows + R keys, you can open the Run box, type msconfig, and then click the Ok tab.
- Navigate to the general tab and select the selective startup mode, after which the system services will be loaded.
- Check the box labeled Hide all Microsoft services under the services tab.
- Click the “Disable all” button after checking the “Hide all Microsoft services” box.
- Remember to select the Windows Installer checkbox from the list of services.
- Now go and select the restart option.
You will receive QuickBooks Error Code 15106 whenever you are trying to upgrade your system. This error usually comes due to lack of administration rights or firewall restrictions in QuickBooks Updates.
However, we now hope you have enough information about the error code and hopefully the above mentioned steps will help to fix QuickBooks Error Code 15106.
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+1-800-596-0806 or chat with experts.
Frequently Asked Questions (Faqs)
What are other Alternative Solutions to Fix QuickBooks Error Code 15106?
Some other solutions to fix this error rather than these mentioned solutions are:
In the settings, you can disable User Account Control. For installing QuickBooks in the Selective Startup mode, a clean install can be performed. After stopping the antivirus, you must rename the folders.
What are Some Major Causes of QuickBooks Error Code 15106?
Some of the most common causes of QuickBooks error code 15106:
Your antivirus software is malfunctioning. It occasionally contains the Spy Sweeper. The update to your QuickBooks software is being blocked by your antivirus software. If you haven’t logged in with your username, you won’t have full access to all of the files, making it difficult to do so.
Can Spy Sweeper cause QuickBooks Error 15106?
Webroot’s antivirus programme is called Spy Sweeper.
This error is caused by Spy Sweeper, which treats the QuickBooks update programme as malware and downloads unwanted files onto the computer. To check if Spy Sweeper is running, perform the following steps:
Click Ctrl+Alt+Esc to launch Task Manager. Now, at the bottom, click on “More Details“. Look in the “Processes” tab for “SpySweeper.exe“.
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