QuickBooks Desktop Error 6155, 0 typically occurs when the program cannot access or open a company file. The causes include incomplete installations, outdated software, missing company files, or file corruption. Data loss or degradation in the .QBW file can also lead to this error. Ensuring proper configuration and updates can often resolve the issue.
To address this error, make sure your QuickBooks version is up to date and that you have administrative access. Additionally, always back up your company file, check for enough storage, and ensure your internet connection is stable for updates. Identifying signs of the error early, like failed access to the .QBW file, can help resolve the issue faster. Here are 10 effective solutions to fix QuickBooks Error Code 6155, 0 in no time.
Solution 1: Update QuickBooks Desktop
Ensure your QuickBooks Desktop (QBDT) program is up to date. Follow these steps:
- Open QuickBooks Desktop.
- From the Help menu, select Update QuickBooks Desktop.
- Click Update Now, then select Reset Update and choose Get Update Notifications.
- Restart QuickBooks Desktop and install the update when prompted.
- Try opening the .QBW file again. If the error persists, proceed to the next solution.
Solution 2: Run the QuickBooks File Doctor
The file may be corrupted, causing the error. Use the QuickBooks File Doctor to repair the file. Follow these steps:
- Download the QuickBooks File Doctor tool.
- Double-click the File Doctor icon to open it.
- Click on Company File Issues.
- Then click on Run QuickBooks File Doctor.
- Follow the on-screen instructions to run the tool.
- Check the results.
Note: The tool may not show issues, but it might fix them in the background. Open your business file to check if the error is gone.
Solution 3: Restore the Company File from Backup
Try restoring your company file from a backup:
- Go to File > Utilities in QuickBooks.
- Select Stop Hosting Multi-User Access and confirm by clicking Yes.
- Ensure the .QBW file name is no longer than 210 characters.
- Copy the file’s location path, then paste it into a text file and count the characters.
- Restore the file from the backup.
- In case the error persists, try the next solution.
Solution 4: Use Auto Data Recovery (ADR)
In case the file is damaged, use QuickBooks Auto Data Recovery (ADR) to recover recent data. ADR uses the Transaction Log File (.TLG) and a backup. Note that ADR has a 1.5 GB file size limit. In case your file exceeds this, ADR won’t work.
Solution 5: Reinstall QuickBooks with the Clean Install Tool
In case QuickBooks is not working correctly, use the Clean Install Tool:
- Download the QuickBooks Clean Install Tool.
- Run the QuickBooks_Clean_Install_Utility.exe.
- Select your QuickBooks version and agree to the license terms.
- Click OK and install QuickBooks to the default directory.
Solution 6: Use the QuickBooks File Repair Tool
In case you still cannot access the file, use the QuickBooks File Repair Tool to fix and recover damaged company files (.QBW). This tool can also retrieve data from a backup (.QBB).
Solution 7: Change File Attributes
In case the file is set to read-only, it can trigger error 6155. Change the file’s attributes:
- Right-click the company file in the QuickBooks installation directory.
- Select Properties and uncheck the Read-Only box.
- Click Apply and OK.
- Try opening the file again.
Solution 8: Suppress QuickBooks Desktop
Try opening the company file with QuickBooks suppressed:
- Hold Ctrl and Shift while double-clicking the QuickBooks Desktop icon.
- Wait for the No Company Open window to appear.
- Ensure QuickBooks is up to date, then try opening the company file again.
Solution 9: Rename the .ND and .TLG Files
Renaming the configuration files have higher chances of fixing the error 6155, 0, follow these steps:
- Go to the folder containing your QuickBooks files: C:\Users\Public\Documents\Intuit\QuickBooks\Company File.
- Find the .ND and .TLG files.
- Right-click and rename them by adding .old to the end of the file names.
Solution 10: Terminate QuickBooks Processes
Terminate all QuickBooks processes by following the steps given below:
- Open Task Manager (Ctrl + Shift + Esc).
- Find all QuickBooks-related processes (e.g., qbw32.exe, qbupdate.exe, qbdbmgrn.exe).
- Right-click each process and select End Task.
- Restart QuickBooks and check if the error is fixed.
What are the Prerequisites to Fix QuickBooks Desktop Error 6155,0?
Before fixing QuickBooks Error 6155, 0, follow these guidelines.
- Backup your company file to prevent data loss.
- Confirm that your QuickBooks Desktop version is updated.
- Close all other applications running on your system.
- Verify that you have a stable internet connection for updates or tool downloads.
- Ensure enough storage space is available on your system for installation and updates.
How to Identify QuickBooks Desktop Error Code 6155,0?
You can identify QuickBooks Error Code 6155, 0 if you are facing the following signs:
- You may receive a message indicating QuickBooks cannot open the file due to corruption or configuration issues. Here’s the error message:
“We’re sorry, QuickBooks encountered a problem when opening the company file.”
- QuickBooks may fail to access the .QBW file.
- The error can also occur if QuickBooks is not installed or configured properly.
How to Prevent QuickBooks Error 6155,0?
Preventive tips to avoid facing this error are mentioned below:
- Regularly update QuickBooks Desktop to the latest version.
- Use reliable backup methods to protect your company files.
- Avoid using long file paths or file names exceeding 210 characters.
- Ensure the company file is not set to “Read-Only” mode.
- Run regular maintenance tasks, such as using the QuickBooks File Doctor.
- Avoid running multiple applications while using QuickBooks.
When Should You Seek Professional Help for QuickBooks Desktop Error 6155, 0?
In case you’ve tried various solutions and QuickBooks Desktop Error 6155, 0 is still causing you trouble, it’s time to call in the experts. Seeking professional help ensures that the problem is diagnosed accurately and fixed efficiently.
Hire QuickBooks Error 6155, 0 Resolution Services
Struggling with QuickBooks Error 6155, 0? Our team at Dancing Numbers is here to help! Whether you’re an accountant, CPA, business owner, or enterprise, our experienced professionals specialize in resolving technical, functional, data transfer, installation, update, upgrade, and migration issues. Reach out to us for fast and effective solutions.
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