Nowadays, a major part of our life is connected with technology, appliances and software’s. All of this is bound to give you issues at some point. With QuickBooks, you can record the biggest data file in a matter of a few minutes. But, QuickBooks is also a software based on technology. It also has some of the shortcomings even though those can be resolved.

Steps to Fix QuickBooks Won’t Open Company File Problems

QuickBooks cannot open company file, then, we’re here to assist you better. With this type, you may not see any of the error messages or any warnings. Here are several fixes for common issues and we will be going step by step.

Step 1: You can Consider to Update the QuickBooks Version

If you haven’t already done that, then the very first step for you is to update QuickBooks Desktop to the latest version.

Step 2: Then, you Need to Check the File you’re Trying to Open

There can be a lot of file types when it comes to QuickBooks. You need to specifically open a company file (QBW) that has a .qbw extension at the end of the filename and also ensure that it is compatible or not.

You won’t be able to open other file types including backups (QBB) and portable files (QBM), in the same way.

Step 3: Look for the main Cause of the Issue

You would like to know the origin of the issue. So you either need to check your company file or the QuickBooks program itself is causing the issue.

First of all, you need to open the Start menu from the Windows option at the bottom of the screen.
Then you should type “File Explorer” into the search and open it.
You need to search for and find the QuickBooks.exe file. It is usually in your QuickBooks folder.
Then, you need to hold down the CTRL button on your keyboard and press the double-click on QuickBooks.exe. No matter what, don’t let go of the CTRL button until QuickBooks opens.
After the QuickBooks opens, you can open your company file. If you can’t, then you should try a second test. In this, you need to open QuickBooks but also don’t open your company file. Instead, select Open a sample file.
If the QuickBooks file or the chosen sample file don’t open, or you see an error while opening it, then the program is causing the issue.

Step 4: You should Turn off Hosting on Your Workstations

Note: If your company file isn’t using any hosted network and you don’t use Multi-User mode, you can choose to skip this step.

You should switch off the multi-user access option on your workstations. These are the computers that are connected to your network which don’t host your company files. Your server computer should be the only one hosting and then you can refer to these steps.

Open QuickBooks on one of your workstations.
Don’t open your company file. Instead of this, you can select the File menu and hover over Utilities.
If you see the “Host Multi-User Access” option, be aware to not select it. Move on to the next workstation. This one isn’t causing the problem.
If Stop Hosting Multi-User Access is an option, select it.
Then you should repeat all of these above mentioned steps on all of your workstations.
After this, you should move on to your server computer which hosts your company files.
Open QuickBooks on your server computer.
Then you need to open the File menu and hover your cursor over the Utilities tab.
If Host Multi-User Access is an available option, then you should select it.
Toggle the setting. Re do the process and select Stop Hosting Multi-User Access. This resets Multi-user Mode.

Step 5: Then you Should Move your Company File to a Different Location

Your company file’s location may be causing issues. It will be the best choice to move the file to your Windows desktop. Once it is successfully moved, you can open it from the latest location.

Open QuickBooks and the company file you moved. If it opens, then, the chances are the issue is with your network configuration. Then you can also use QuickBooks File Doctor to fix your network. If you still have trouble opening your company file, then you can continue with these steps:

Open the Windows Start menu.
You should type “File Explorer” into the search to locate the File Explorer and open once you find it.
Look for the folder with your company file. It’s usually in your QuickBooks folder.
Right-click your company file and select Copy.
Then you should press right-click anywhere on your Windows desktop and then you can select Paste.
Right-click the copied company file and select Rename. Choose a name of your choice for the file.
Open QuickBooks. Then you should go to the File menu and hit the Open or restore button.
After this, you should choose the company file you copied to your desktop and select Open.
If you can open the copied company file, then the file location is creating the issue.
For this, you need to move the copied company file from your Windows desktop back to the original folder.
Find the original company file you copied. Right-click it and select Rename. Rename the while in a way so you can recognize them without opening.

Step 6: Switch off the Save Feature at the Time of Closing

If you have a large file or several windows set that will open automatically, it can result in frozen QuickBooks pages. To prevent them from opening:

Open QuickBooks Desktop.
In the window of No Company Open, you need to select your company file visible on the list. Select the open tab while holding the ALT button. Hold the ALT button till the file gets open.

Note: If QuickBooks asks you to log in, then you need to enter your password again. After this, you should press and hold ALT and then select OK. Once you get to open your company file, you should switch off the save when closing feature:

You should go to the Edit menu and select the Preferences option.
Select the Desktop View tab.
You should choose the option of Don’t save the desktop option and then hit the OK button.
Then you close the program and reopen it. After this, try to open your company file again.

If everything opens, you’re good to go.

Step 7: Renaming of the TLG and ND Files for your Company File

TLG and ND files help QuickBooks run properly. Then, you should rename the selected files accordingly, so QuickBooks can create a fresh versions of those files:

Locate and open the Windows Start menu.
Then, write “File Explorer” into the search box and open it.
Locate and open the folder that has your specific company file.
Locate the TLG and ND files that have the same name as your company file.
Right-click one of the files and select Rename. Add the word “Old” to the filenames. Do this for both files
When the process is done, you should open QuickBooks and your company file one by one. This will automatically create new TLG and ND files which will bring you closure to your goal.

If you still can’t open your company file, you should rename your company file and the TLG file for it again. Don’t rename your ND file and refer to this set of steps:

Now, you should try to reopen the folder which is holding your company file as well as TLG file.
Right-click each file and select Rename.
Then you should rename both the company file as well as TLG file. And, the file name should only be three letters long.
Then open QuickBooks and your company file.

Step 8: Check Properties of Your Company File

For this, you need to again open the Windows Start menu and go to the File Explorer.
Search for and find your company file.
Right-click the company file and select Properties.
Select Advanced.
You also need to uncheck the check boxes of Compress and Encrypt.
Select OK.
Open QuickBooks and your company file.

Step 9: You can also Run a Repair as a Last Resort, if Nothing Works

If possible, You can try to move your QuickBooks company file to another computer altogether. Using a different device may fix it. IF this happens, then you should go back to your first computer. And, follow this set of steps and try to open your company file after each stage:

First you should try to run the Install Diagnostic from the QuickBooks Tools Hub.
Run a repair of your installation files.
Clean install QuickBooks Desktop.

If your issue still persists, another best possible explanation is data damage, especially if you’re able to open another file as described in Step 3. You can try getting the backup file which will help you retrace the steps.

Features of Dancing Numbers for QuickBooks Desktop

Imports

Exports

Deletes

Customization

Supported Entities/Lists

Dancing Numbers supports all QuickBooks entities that are mentioned below:-

Customer Transactions

Invoice

Receive Payment

Estimate

Credit Memo/Return Receipt

Sales Receipt

Sales Order

Statement Charge

Vendor Transactions

Bill

Bill Payment

Purchase Order

Item Receipt

Vendor Credit

Banking Transactions

Check

Journal Entry

Deposit

Transfer Funds

Bank Statement

Credit Card Statement

Credit Card Charge

Credit Card Credit

Employee Transaction / List

Time Tracking

Employee Payroll

Wage Items

Others

Inventory Adjustment

Inventory Transfer

Vehicle Mileage

Technical Details

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*See our Pricing for up to 10 Company Files.

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Frequently Asked Questions

How and What all can I Export in Dancing Numbers?

You need to click "Start" to Export data From QuickBooks Desktop using Dancing Numbers, and In the export process, you need to select the type you want to export, like lists, transactions, etc. After that, apply the filters, select the fields, and then do the export.

You can export a Chart of Accounts, Customers, Items, and all the available transactions from QuickBooks Desktop.

How can I Import in Dancing Numbers?

To use the service, you have to open both the software QuickBooks and Dancing Numbers on your system. To import the data, you have to update the Dancing Numbers file and then map the fields and import it.

How can I Delete in Dancing Numbers?

In the Delete process, select the file, lists, or transactions you want to delete, then apply the filters on the file and then click on the Delete option.

How can I import Credit Card charges into QuickBooks Desktop?

First of all, Click the Import (Start) available on the Home Screen. For selecting the file, click on "select your file," Alternatively, you can also click "Browse file" to browse and choose the desired file. You can also click on the "View sample file" to go to the Dancing Numbers sample file. Then, set up the mapping of the file column related to QuickBooks fields. To review your file data on the preview screen, just click on "next," which shows your file data.

Which file types are supported by Dancing Numbers?

XLS, XLXS, etc., are supported file formats by Dancing Numbers.

What is the pricing range of the Dancing Numbers subscription Plan?

Dancing Numbers offers four varieties of plans. The most popular one is the basic plan and the Accountant basic, the Accountant pro, and Accountant Premium.

How can I contact the customer service of Dancing Numbers if any issue arises after purchasing?

We provide you support through different channels (Email/Chat/Phone) for your issues, doubts, and queries. We are always available to resolve your issues related to Sales, Technical Queries/Issues, and ON boarding questions in real-time. You can even get the benefits of anytime availability of Premium support for all your issues.

How can I Import Price Level List into QuickBooks Desktop through Dancing Numbers?

First, click the import button on the Home Screen. Then click "Select your file" from your system. Next, set up the mapping of the file column related to the QuickBooks field. Dancing Numbers template file does this automatically; you just need to download the Dancing Number Template file.

To review your file data on the preview screen, just click on "next," which shows your file data.

What are some of the features of Dancing Numbers to be used for QuickBooks Desktop?

Dancing Numbers is SaaS-based software that is easy to integrate with any QuickBooks account. With the help of this software, you can import, export, as well as erase lists and transactions from the Company files. Also, you can simplify and automate the process using Dancing Numbers which will help in saving time and increasing efficiency and productivity. Just fill in the data in the relevant fields and apply the appropriate features and it’s done.

Furthermore, using Dancing Numbers saves a lot of your time and money which you can otherwise invest in the growth and expansion of your business. It is free from any human errors, works automatically, and has a brilliant user-friendly interface and a lot more.

Why should do you change the Employee status instead of deleting them on QuickBooks?

If you are unable to see the option to terminate an employee on your list of active employees on the company payroll, this mostly implies that they have some history. Thus, if you change the employee status instead of deleting it on QuickBooks, the profile and pay records remain in your accounting database without any data loss in your tax payments.

Is it possible to use the Direct Connect option to sync bank transactions and other such details between Bank of America and QuickBooks?

Yes, absolutely. You can use the Direct Connect Option by enrolling for the Direct Connect service which will allow you access to the small business online banking option at bankofamerica.com. This feature allows you to share bills, payments, information, and much more.

Why should do you change the Employee status instead of deleting them on QuickBooks?

What are the various kinds of accounts you could access in QuickBooks?

QuickBooks allows you to access almost all types of accounts, including but not limited to savings account, checking account, credit card accounts, and money market accounts.

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Bulk import, export, and deletion can be performed with simply one-click. A simplified process ensures that you will be able to focus on the core work.

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Worried about losing time with an error prone software? Our error free add-on enables you to focus on your work and boost productivity.