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QuickBooks Closes Unexpectedly or Keeps Crashing

QuickBooks is one of the well-known and preferred accounting software by the business. It is appreciated because of its advanced […]

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QuickBooks is one of the well-known and preferred accounting software by the business. It is appreciated because of its advanced and robust features. While there are many features, there are a few problems that can occur occasionally. You can come across the QuickBooks closes Unexpectedly or ceased working problem while using the accounting application. It may manifest in any of the forms below:

QuickBooks Closes Unexpectedly
  • Unrecoverable Error (random codes).
  • QuickBooks has Stopped Working.
  • No Error (QuickBooks just disappears while working.
  • The software stopped functioning properly due to a fault, or Windows is looking for a fix.

Because of this, the application can just secure, keeping you from making any extra moves, and accordingly, your incomplete work would be all lost. Important accounting data business may be lost because of these sorts of crashes. Thusly, resolving these issues quickly is basic. On the whole, you really need to understand what causes such unexpected crashes. All of these possible causes are listed further in this blog.

Main Causes of the QuickBooks Closes Suddenly Issue

Have you ever tried to launch the QuickBooks Desktop application and received the error: QuickBooks crashes frequently? Or perhaps you will not get QuickBooks didn’t crash unexpectedly error, but the program remains frozen. There could be a lot of reasons why QuickBooks encounters trouble and had to shut down. The following is a list of all such potential causes:

  • Company names may exceed character limits and do not meet specified standards.
  • The problem that QuickBooks keeps crashing can be caused by a corrupted or missing QBWUSER.INI file.
  • Another reason for QuickBooks crashing on a startup can be a corrupted hard drive.
  • QuickBooks Enterprise quits unexpectedly due to corrupted program files or QuickBooks Desktop installation.
  • A corrupted Windows operating system is causing QuickBooks to crash when opening company files.
  • The old QuickBooks application also throws QuickBooks online and freezes errors unexpectedly while randomly working on invoices and sales orders.
  • Due to the increased workload, different reports are being used in parallel.
  • Due to an error in QuickBooks Bex. Sending large reports, working in one reporting center, and working in another center.

How Can You Identify When QuickBooks Crash Unexpectedly or Frozen?

The common identifying factors that can assist you to identify why QuickBooks closes while opening a company file are mentioned below. No doubt, being aware of all such circumstances makes troubleshooting much simpler. Let’s look at it:

  • Even after numerous attempts, you won’t be able to open your QuickBooks Desktop application because of the problem QuickBooks Desktop closes unexpectedly.
  • At regular intervals, the application begins to freeze, and QuickBooks loads slowly.
  • Your computer’s operating system suddenly crashes.
  • The QuickBooks application could abruptly crash while running an operation.
  • If the application fails, you can end up seeing repeated error messages.

What are the Methods to Fix QuickBooks Desktop Keeps Crashing Error?

Create a backup of your company’s data to ensure security of your data. If there is an accidental data loss then it will assist you in restoring the QuickBooks company file.

Solution 1: From the QuickBooks Tool Hub Run the Quick Fix my Program

If you want to fix QuickBooks crashes when opening a company file error, then you have to run the Quick Fix my Program that is from the QuickBooks tool Hub by the given steps that are mentioned below:

QuickBooks Tool Hub
  • You have to start by closing the QuickBooks Desktop Application.
  • After this, you have to Download the QuickBooks Tool Hub file.
  • Then Open the file that you have downloaded QuickBooks ToolHub.exe and then Install the Tool Hub by following the instructions that are visible on the screen.
  • To Open it, double-click on the Tool Hub icon on your Windows Desktop.
  • After that, click on the Program Problems that are followed by Quick Fix my Program.
  • Lastly, Reopen the QuickBooks Desktop application.

Solution 2: From the Tool Hub Run the QuickBooks Install Diagnostic tool

The QuickBooks Install Diagnostic Tool automatically detects and resolves problems with Microsoft components, such as QuickBooks Online’s keeps freezing that the QuickBooks program uses for its functionality.

QuickBooks Install Diagnostic Tool
  • The first step is to Launch the QuickBooks Tool Hub and choose Program Problems.
  • Choose QuickBooks Connection Diagnostic Tool after that, and allow it to run. Finding and fixing the problem with QuickBooks Freezing Ehen Opening Company Files can take up to 20 minutes.
  • Restart your computer and the QuickBooks application after the tool has finished.

Solution 3: Rename the QBWUSER.ini File

If the QBWUSER.ini file is corrupted or missing, QuickBooks may start crashing often. To resolve this issue, you must rename the QBWUSER.ini file. The steps listed below could be helpful:

You should be aware that whenever you rename the QBWUSER.INI file, the list of your previously opened company files is also erased. As a result, you must manually reopen your company file.

  • You must first Open the folder where you saved the QBWUSER.ini File. Observe the file path provided:

Users [Your user name] AppDataLocalIntuitQuickBooks [year]

  • You may need to Enable Hidden Files and folders due for some reason you are unable to see the folder.
  • After that, choose Rename by right-clicking on the QBWUSER.ini file.
  • Add .old to the File Name’s end now. For example, rename EntitlementDataStore.ecml and QBWUSER.ini.old.
  • Finally, try Re-open the QuickBooks Desktop application to see if the problem still persists.

Solution 4: Repair the Program

There are high chances that you are using a suitable OS version and an updated QB application. But did you attempt to repair the program? It can assist you in repairing the QuickBooks unexpectedly closes error. To repair the program, follow the instructions below.

Note: To avoid any accidental data loss, make sure to create a backup of your company file before proceeding with the below-given troubleshooting steps.

  • You must first Restart the computer.
  • Then select Control Panel from the Windows menu by clicking it.
  • You must then Choose to Uninstall a Program after clicking on Programs and Features.

In case you are not able to find the Programs and Features option, then instead of this you can select Programs. You can select Program and Features

  • You must first choose QuickBooks from the list of programs, and then click Uninstall/Change.
  • Click on Continue and then on Repair
  • Once more, click Next and wait for the tool to Start its diagnosis and when you are finished click on Finish.

Run QuickBooks as an Admin after the repair procedure is finished. Right-click the QuickBooks icon on your desktop and choose the Run as Administrator option to accomplish that.

Solution 5: Suppress the QuickBooks Desktop Application

At times, damage to the company file causes QuickBooks to crash. However, QuickBooks must attempt to open your old company file in order to determine whether the problem is with QuickBooks or your data file. You can do this by following the instructions below:

  • Double-click the QuickBooks Desktop icon; hold down the Ctrl key while doing so.

Important: Unless QuickBooks freezes or generates an error message, you don’t need to release the Ctrl key until you see the “No Company Open” display.

  • Lastly, select a company file and then click on Open.

Solution 6: Run the Clean Install tool from the Tools Hub

Backup Company File

Your old install folders are automatically renamed for you by the Clean Install tool. As a result, when you reinstall QuickBooks, new install files can be included. Your company’s files won’t be deleted.

Solution 7: Update Windows

Outdated window updates can result in error: The employee center in QuickBooks freezes. Therefore, you must upgrade it to resolve to install issues by following the given steps that are mentioned below:

  • Restart your workstation after the update is complete.
  • In case you are able to open the QuickBooks applications without the occurrence of this error, then you can do is to Open QuickBooks and your company file.
  • Try again if you are unable to Install QuickBooks Desktop for any reason.
  • Finally, your error is fixed if you can install and Open the QuickBooks application. If not, move on to the next solution.

Know how to update the version of windows from microsoft, You can go through the Windows Update article.

Solution 8: Manually fix Windows Components

You can attempt to repair particular Windows components on your own if the QuickBooks Install Tool and the update didn’t resolve the QuickBooks closes unexpectedly error.

If you are a confident Windows user or have assistance from Microsoft support specialists, follow the instructions listed below.

  • Reinstalling or Repairing Microsoft .NET Framework
  • Repair Microsoft MSXML

Solution 9: To Install QuickBooks Desktop Use Selective Startup

You must install QuickBooks when in Selective Startup (Safe Mode) to get around third-party applications like Antivirus and antispyware tools that may block the installation.

  • To launch the Run Command, simultaneously press the Windows + R buttons on your keyboard.
  • In the text box, enter msconfig, and then press OK.
  • Next, select Selective Startup and Load System Services under the General tab.
  • After that, select Hide all Microsoft Services from the Services menu.
  • Then click on the option of Disable all.
  • After this, Unmark the Hide all Microsoft Services checkbox.
  • Additionally, you must confirm that the Windows Installer checkbox on the list of services is selected. In case it is not then select the checkbox and then click on OK
  • Finally, in the System Configuration Window, select Restart.

Solution 10: Update the QuickBooks Application

You could experience a number of QuickBooks-related issues, such as unexpectedly due to an outdated QuickBooks application. The cause could be a problem with the computer itself or a problem with how QuickBooks works with your system. In order to ensure that you have all the updated components, it is crucial to Update your QuickBooks Desktop as per the Latest Release (upgrade to newer versions of QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise when they become available).

In the above blog, all the effective troubleshooting methods are mentioned that can help you out in resolving the error QuickBooks closes unexpectedly without any issue. If you are still facing any issues even after following the above solutions, then you can connect with Dancing Numbers team via LIVE CHAT is available for the users round the clock to provide users with the best troubleshooting solutions to get errors resolved.

Accounting Professionals, CPA, Enterprises, Owners
Accounting Professionals

Looking for a professional expert to get the right assistance for your problems? Here, we have a team of professional and experienced team members to fix your technical, functional, data transfer, installation, update, upgrade, or data migrations errors. We are here at Dancing Numbers available to assist you with all your queries. To fix these queries you can get in touch with us via a toll-free number
+1-347-428-6831 or chat with experts.


Frequently Asked Questions (Faqs)

What time does it require to Rebuild the Data in QuickBooks?

It could take some time to complete the diagnosis and repair of your data file, as it depends on the size of the file, whether it is local or on a network, and other factors. It shouldn’t take the network only mode longer than a minute or two.

What if Your QuickBooks is not Responding?

There can be a few reasons by which your QuickBooks will stop responding:

● There should be conflict in some program
● Installation Error
● If you have entered a longer company name than required
● Corrupted hard drive
● Because of damaged Windows OS
● In case some program files are damaged

What if Your QuickBooks Continuously Crashing?

The reason for continuously crashing is that your old QuickBooks file might be corrupted. Due to this it crashes every time whenever you are trying to restore it. In case you want to resolve this issue then you have to go back to your previous QuickBooks version and then have to fix the damage by running the verify rebuild data.

Why does the QuickBooks Tool Hub Assist in preventing QuickBooks Crashes?

All of the additional QuickBooks features are available with the QuickBooks Hub application. It contains the necessary tools for resolving numerous QuickBooks issues, including the Doctor, the Condense Data Tool, the QuickBooks PDF and Print Repair Tool, and others. There are several tools available in the QuickBooks Tool Hub that can be used to analyze and resolve software-related issues. The QuickBooks tool center aids in bug fixes and other problem solving while preventing program crashes.

Features of Dancing Numbers for QuickBooks Desktop

Imports

Imports

Exports

Exports

Deletes

Deletes

Customization

Customization

Supported Entities/Lists

Dancing Numbers supports all QuickBooks entities that are mentioned below:-

Customer Transactions

Invoice
Receive Payment
Estimate
Credit Memo/Return Receipt
Sales Receipt
Sales Order
Statement Charge

Vendor Transactions

Bill
Bill Payment
Purchase Order
Item Receipt
Vendor Credit

Banking Transactions

Check
Journal Entry
Deposit
Transfer Funds
Bank Statement
Credit Card Statement
Credit Card Charge
Credit Card Credit

Employee Transaction / List

Time Tracking
Employee Payroll
Wage Items

Others

Inventory Adjustment
Inventory Transfer
Vehicle Mileage

Technical Details

Easy Process

Easy Process

Bulk import, export, and deletion can be performed with simply one-click. A simplified process ensures that you will be able to focus on the core work.

Error Free

Error Free

Worried about losing time with an error prone software? Our error free add-on enables you to focus on your work and boost productivity.

On-time Support

On-time Support

We provide round the clock technical assistance with an assurance of resolving any issues within minimum turnaround time.

Pricing

img

Importer, Exporter & Deleter

*See our Pricing for up to 3 Company Files

$199/- Per Year

Pricing includes coverage for users
  • Services Include:
  • Unlimited Export
  • Unlimited Import
  • Unlimited Delete

img

Accountant Basic

*See our Pricing for up to 10 Company Files.

$499/- Per Year

Pricing includes coverage for users
  • Services Include:
  • Importer,Exporter,Deleter
  • Unlimited Users
  • Unlimited Records
  • Upto 10 companies

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Accountant Pro

*See our Pricing for up to 20 Company Files.

$899/- Per Year

Pricing includes coverage for users
  • Services Include:
  • Importer, Exporter, Deleter
  • Unlimited Users
  • Unlimited Records
  • Up to 20 companies

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Accountant Premium

*See our Pricing for up to 50 Company Files.

$1999/- Per Year

Pricing includes coverage for users
  • Services Include:
  • Importer, Exporter, Deleter
  • Unlimited Users
  • Unlimited Records
  • Up to 50 companies

Dancing Numbers: Case Study

Frequently Asked Questions

 
How and What all can I Export in Dancing Numbers?

You need to click "Start" to Export data From QuickBooks Desktop using Dancing Numbers, and In the export process, you need to select the type you want to export, like lists, transactions, etc. After that, apply the filters, select the fields, and then do the export.

You can export a Chart of Accounts, Customers, Items, and all the available transactions from QuickBooks Desktop.


How can I Import in Dancing Numbers?

To use the service, you have to open both the software QuickBooks and Dancing Numbers on your system. To import the data, you have to update the Dancing Numbers file and then map the fields and import it.


How can I Delete in Dancing Numbers?

In the Delete process, select the file, lists, or transactions you want to delete, then apply the filters on the file and then click on the Delete option.


How can I import Credit Card charges into QuickBooks Desktop?

First of all, Click the Import (Start) available on the Home Screen. For selecting the file, click on "select your file," Alternatively, you can also click "Browse file" to browse and choose the desired file. You can also click on the "View sample file" to go to the Dancing Numbers sample file. Then, set up the mapping of the file column related to QuickBooks fields. To review your file data on the preview screen, just click on "next," which shows your file data.


Which file types are supported by Dancing Numbers?

XLS, XLXS, etc., are supported file formats by Dancing Numbers.


What is the pricing range of the Dancing Numbers subscription Plan?

Dancing Numbers offers four varieties of plans. The most popular one is the basic plan and the Accountant basic, the Accountant pro, and Accountant Premium.


How can I contact the customer service of Dancing Numbers if any issue arises after purchasing?

We provide you support through different channels (Email/Chat/Phone) for your issues, doubts, and queries. We are always available to resolve your issues related to Sales, Technical Queries/Issues, and ON boarding questions in real-time. You can even get the benefits of anytime availability of Premium support for all your issues.


How can I Import Price Level List into QuickBooks Desktop through Dancing Numbers?

First, click the import button on the Home Screen. Then click "Select your file" from your system. Next, set up the mapping of the file column related to the QuickBooks field. Dancing Numbers template file does this automatically; you just need to download the Dancing Number Template file.

To review your file data on the preview screen, just click on "next," which shows your file data.


What are some of the features of Dancing Numbers to be used for QuickBooks Desktop?

Dancing Numbers is SaaS-based software that is easy to integrate with any QuickBooks account. With the help of this software, you can import, export, as well as erase lists and transactions from the Company files. Also, you can simplify and automate the process using Dancing Numbers which will help in saving time and increasing efficiency and productivity. Just fill in the data in the relevant fields and apply the appropriate features and it’s done.

Furthermore, using Dancing Numbers saves a lot of your time and money which you can otherwise invest in the growth and expansion of your business. It is free from any human errors, works automatically, and has a brilliant user-friendly interface and a lot more.


Why should do you change the Employee status instead of deleting them on QuickBooks?

If you are unable to see the option to terminate an employee on your list of active employees on the company payroll, this mostly implies that they have some history. Thus, if you change the employee status instead of deleting it on QuickBooks, the profile and pay records remain in your accounting database without any data loss in your tax payments.


Is it possible to use the Direct Connect option to sync bank transactions and other such details between Bank of America and QuickBooks?

Yes, absolutely. You can use the Direct Connect Option by enrolling for the Direct Connect service which will allow you access to the small business online banking option at bankofamerica.com. This feature allows you to share bills, payments, information, and much more.


Why should do you change the Employee status instead of deleting them on QuickBooks?

If you are unable to see the option to terminate an employee on your list of active employees on the company payroll, this mostly implies that they have some history. Thus, if you change the employee status instead of deleting it on QuickBooks, the profile and pay records remain in your accounting database without any data loss in your tax payments.


What are the various kinds of accounts you could access in QuickBooks?

QuickBooks allows you to access almost all types of accounts, including but not limited to savings account, checking account, credit card accounts, and money market accounts.

Get Support

Bulk import, export, and deletion can be performed with simply one-click. A simplified process ensures that you will be able to focus on the core work.

Worried about losing time with an error prone software? Our error free add-on enables you to focus on your work and boost productivity.

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